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Remote Sql Support Engineer Jobs in Georgia (NOW HIRING)

Tractian

Technical Support Engineer

Atlanta, GA · Remote

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

What you'll do As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide ... You'll collaborate with the development team to improve our products, deliver remote support via ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ... Collaborate with cross-functional teams, including developers, QA, and infrastructure teams, to ...

Harris

Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes ... A mix of technologies, including Delphi, Angular, Java, SQL, APIs, and cloud-ready architectures.

Kemper

Data Quality Engineer

Alpharetta, GA · Remote

$111K - $134K/yr

... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... support enterprise reporting, analytics, and business applications using SQL, Informatica, IICS ...

America CyberSystem

C/Unix Developer

Atlanta, GA · Remote

$47 - $63.50/hr

KY / Atlanta, GA (Remote Position) Position Type: Full Time Permanent/ Direct Hire Technical Skills: C/Unix Developer: Languages: C/Unix, SQL, PL/SQL, Pro*C, Unix shell scripting Database: Oracle 11g ...

Varsity Tutors

SQL Tutor

Johns Creek, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...

Varsity Tutors

SQL Tutor

Marietta, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...

Varsity Tutors

SQL Tutor

Duluth, GA · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... data engineering workflows. * Curriculum Awareness & Adaptive Instruction: Familiar with SQL ...

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All JobsSql Support Engineer JobsRemote Sql Support Engineer JobsRemote Sql Support Engineer Jobs in Georgia

Remote Sql Support Engineer information

What is the difference between Remote Sql Support Engineer vs Remote Database Administrator?

AspectRemote Sql Support EngineerRemote Database Administrator
Required CredentialsSQL certifications, technical support experienceDatabase management certifications, SQL expertise
Work EnvironmentCustomer support, troubleshooting, technical assistanceDatabase setup, maintenance, performance tuning
Employer & Industry UsageIT support firms, software companies, tech servicesFinancial institutions, healthcare, large enterprises
Common Search & Comparison IntentUnderstanding support roles, troubleshooting SQL issuesDatabase management, system optimization

The Remote Sql Support Engineer primarily focuses on providing technical support and troubleshooting SQL-related issues for clients, often in a customer service setting. In contrast, the Remote Database Administrator manages and maintains databases, ensuring performance, security, and integrity. While both roles require SQL knowledge and certifications, their daily tasks and work environments differ significantly.

What are popular job titles related to Remote Sql Support Engineer jobs in Georgia? For Remote Sql Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Sql Support Engineer jobs in Georgia look for? The top searched job categories for Remote Sql Support Engineer jobs in Georgia are:
What cities in Georgia are hiring for Remote Sql Support Engineer jobs? Cities in Georgia with the most Remote Sql Support Engineer job openings:
Remote Sql Support Engineer jobs near you

Technical Support Engineer (Rotational Shift)

Braves Technologies

Woodstock, GA • On-site, Remote

Full-time

Medical

Re-posted 3 days ago

Job description

Our Company:
Founded in 2003, Braves Technologies is helping global technology companies incubate their dedicated
offshore software development teams in India. For the past 15+ years, Braves has been building Software
Engineering, Game Development, and Customer Success teams for clients across the US and Australia.
For more information, you can visit https://www.bravestechnologies.com/
Our Culture:
We are a team focused on high performance, high delivery, diverse thinking, and embodying a
collaborative culture at all levels. We value and encourage learning throughout the organization. Every
employee at Braves understands ownership and fulfills what is required. We align a perfect work-life
balance.
Work Location: Pune (Remote)
Work shift: Rotational with 2 days per week off
Primary Responsibilities -
  • Acts as a customer advocate, responsible for resolving customer requests both internally and externally.
  • Responsible for handling Customer incidents/requests for technical assistance via phone or electronically.
  • Responsible for grabbing all necessary logs and backups in a timely manner upon ticket intake.
  • Diagnosis and resolution of Customer hardware and software issues.
  • Ownership of mainly P1 -P3 customer incidents through resolution, including working cross-functionally with other departments.
  • Identifies customer issues, finds solutions, or proceeds with the escalation process to another department.
  • Provides remote technical assistance with regards to software and hardware issues, installation, troubleshooting, and configuration
  • Documents clear descriptions of issues from customers and clearly log continuous progress of issues and the resolution the life of the ticket to keep customers informed throughout the process.
  • Manages Incidents, ensures customers are updated and communicated to regularly, and incidents are escalated and followed-up on in a timely manner.
  • Proactively works with clients to ensure system uptime and optimal use of system functionality.
  • Maintains a positive customer service attitude.
  • Develops technical documentation, FAQs, and maintains a knowledge database.
  • Maintains up-to-date industry technical knowledge.'
  • Actively participates in Team Meetings and provides training to others on the team as knowledge is developed.
  • Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in to achieve desired company objectives.
  • Assist with larger Team Projects for continuous improvement and acts as a lead on smaller projects.

Skills Required-
  • Bachelor's degree in engineering, computer engineering, networking, or IT-related preferred
  • High level of Customer Service attitude and aptitude.
  • Minimum 2-5 years of experience troubleshooting networking, software, hardware, and communications technologies.
  • Understanding and ability to execute SQL queries and commands.
  • Experience working with an Incident Management System.
  • Strong communication skills including oral, written, and customer approach.'
  • Strong knowledge of hardware and software components.
  • Strong Time Management Skills.
  • Strong understanding of Microsoft Windows and SQL servers.
  • Experience in a Technical Support environment.
  • Self-motivated and the ability to work independently.
    Education: Degree/PG in Computer Science or Engineering OR Equivalent
    What's in it for you/Benefits of working with us:
    Competitive Salary
    Hybrid work culture
    Flexible work timings
    Family Group Medical Health Insurance / Group Accidental Insurance
    Leave encashments (Gross, not just base salary)
    Regular Fun and Sports activities / Birthday/Anniversary Celebrations
    Other benefits like Gratuity, PF/VPF, maternity, etc.

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