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Remote Spectrum Customer Care Jobs in Racine, WI

Humana

Manager, Care Management

Waukegan, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Humana

Manager, Care Management

Waukegan, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Humana

Manager, Care Management

Waukegan, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Danaher

IT Project Manager - Remote

Milwaukee, WI · On-site +1

$120K - $160K/yr

... possible care to their patients with improved efficiency, clinical confidence, adaptive ... Prioritize tasks to ensure productivity, quality, and customer service goals are consistently met.

Rehlko, LLC

Senior M&A Analyst (remote)

Milwaukee, WI · On-site +1

... broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and ...

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All JobsSpectrum Customer Care JobsRemote Spectrum Customer Care JobsRemote Spectrum Customer Care Jobs in Racine, WI

Remote Spectrum Customer Care information

See Racine, WI salary details

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How much do remote spectrum customer care jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote spectrum customer care in Racine, WI is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Remote Spectrum Customer Care vs Remote Spectrum Technical Support?

AspectRemote Spectrum Customer CareRemote Spectrum Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCustomer service centers, remote call centersRemote or on-site technical support centers
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, internet services
Common Search & ComparisonCustomer service roles, support positionsTechnical support roles, troubleshooting jobs

Remote Spectrum Customer Care focuses on assisting customers with billing, account inquiries, and general questions, requiring strong communication skills. Remote Spectrum Technical Support involves troubleshooting technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but differ mainly in technical complexity and skill requirements.

Does Remote Spectrum Customer Care allow you to work from home?

Remote Spectrum Customer Care positions typically allow employees to work from home, as they are designed for remote customer support roles. These jobs often require familiarity with customer service software and communication tools, and may involve a flexible or scheduled work environment. However, specific remote work policies can vary by role and location, so it is advisable to confirm with the employer during the application process.

What are the key skills and qualifications needed to thrive as a Remote Spectrum Customer Care representative?

To thrive as a Remote Spectrum Customer Care representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a positive attitude help individuals excel when handling challenging customer situations. These skills ensure high-quality customer experiences, efficient issue resolution, and sustained customer satisfaction in a remote environment.

What are some common challenges faced by Remote Spectrum Customer Care representatives, and how can they be effectively managed?

Remote Spectrum Customer Care representatives often encounter challenges such as handling high call volumes, resolving complex customer issues without face-to-face interaction, and adapting to evolving company policies and technologies. To manage these effectively, it's essential to maintain strong communication skills, stay organized with digital tools, and actively participate in ongoing training. Collaboration with team leads and fellow representatives through virtual meetings and chat platforms also helps in sharing best practices and troubleshooting difficult cases.

What is a Remote Spectrum Customer Care representative?

Remote Spectrum Customer Care representatives are customer service professionals who assist Spectrum customers with account inquiries, technical support, billing questions, and service issues from a remote or home-based location. They communicate with customers primarily via phone, chat, or email, providing troubleshooting, guidance, and solutions to ensure a positive customer experience. These roles require strong communication skills, problem-solving abilities, and familiarity with Spectrum’s products and services. Working remotely, representatives must also be comfortable with technology and able to manage their time independently.
What are popular job titles related to Remote Spectrum Customer Care jobs in Racine, WI? For Remote Spectrum Customer Care jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Spectrum Customer Care jobs in Racine, WI look for? The top searched job categories for Remote Spectrum Customer Care jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Spectrum Customer Care jobs? Cities near Racine, WI with the most Remote Spectrum Customer Care job openings:
Remote Spectrum Customer Care jobs near you
Infographic showing various Remote Spectrum Customer Care job openings in Racine, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,361 per year, or $18.4 per hour.

Sales Development Representative - IntelliScript (Remote)

Milliman

Brookfield, WI • On-site, Remote

$54K - $119K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Milliman rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

What We Do
Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.
Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career.
Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability.
What this position entails
The Sales Development Representative is a vital part of IntelliScript's innovative and collaborative Sales and Marketing team. Working with the Sales Manager and the Account Executives, the Sales Development Representative will develop client and prospect relationships that turn into sales opportunities. This role is instrumental in building our sales pipeline, by uncovering potential leads and developing qualified opportunities. This will include initiating contact with people at all levels within an organization, including C-suite executives. The right person for our team has a natural drive to learn as much as they can and exceed expectations.
What you will be doing
  • Develop account profiles and business opportunities through outbound activity
  • Build client relationships through research, regular calls and emails, setting sales appointments / meetings, and attending conferences
  • Qualify leads, map out all possible contacts in a market or company
  • Conduct outbound opportunity development as part of marketing campaigns
  • Add and maintain information in Salesforce
  • Achieve (and exceed) monthly quotas of qualified opportunities
  • Become an expert on the entire Milliman IntelliScript suite of product solutions, as well as industry trends, and competitive dynamics
  • Engage with other Milliman IntelliScript business units such as marketing, IT, operations and legal

What we need
  • Completed Internship in related field
  • Completed bachelor's degree in business
  • Solid skills in all MS Office programs (Outlook, Teams, Word, Excel, PowerPoint)
  • Able to travel up to 40% for client meetings, conferences, and company events

What you bring to the table
  • Tenacious, persuasive, resourceful
  • Driven by measurable results
  • Analytical and creative
  • Comfortable working independently and in teams
  • Able to navigate ambiguous situations
  • Articulate and professional when speaking with clients as well as colleagues
  • Loves to increase knowledge through independent work and training opportunities
  • Proactive, good at prioritizing and managing time effectively
  • Thrives on digging into a problem and coming up with a solution
  • Recognizes the large impact of small details

Wish list
  • Previous experience with Salesforce and Teams
  • 1 year of relevant work experience

Location
This job posting is expected to close on November 30, 2026. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI and Chicago, IL as needed and travel nationwide for meetings, conferences, and team events.
Compensation
The overall salary range for this role is $54,900 - $119,830. For candidates residing in:
  • Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia:
    • $63,135 - $97,865 if overall experience is less than 2 years; and
    • $74,980 - $119,830 for experience greater than 2 years.

  • All other states:
    • $54,900 - $85,100 if overall experience is less than 2 years; and
    • $65,200 - $104,200 for experience greater than 2 years.

A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.
Benefits
We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:
  • Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners
  • Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges
  • 401(k) Plan - Includes a company matching program and profit-sharing contributions
  • Discretionary Bonus Program - Recognizing employee contributions
  • Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses
  • Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
  • Holidays - A minimum of 10 paid holidays per year
  • Family Building Benefits - Includes adoption and fertility assistance
  • Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria
  • Life Insurance & AD&D - 100% of premiums covered by Milliman
  • Short-Term and Long-Term Disability - Fully paid by Milliman

#LI-REMOTE
#LI-LA1
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Milliman

Sourced by ZipRecruiter

Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Industry

Business management consulting

Company size

1,001 - 5,000 Employees

Headquarters location

Seattle, WA, US

Year founded

1947

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