Remote Spectrum Customer Care Jobs in Racine, WI

What We Do

Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.

Candidates who have their pick of jobs are drawn to IntelliScript’s entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we’ve shown sustained growth that ensures you’ll have room to grow your skillset, responsibilities, and career.

Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.

Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact, and sustainability.

What this position entails

The Sales Development Representative is a vital part of IntelliScript’s innovative and collaborative Sales and Marketing team. Working with the Sales Manager and the Account Executives, the Sales Development Representative will develop client and prospect relationships that turn into sales opportunities. This role is instrumental in building our sales pipeline, by uncovering potential leads and developing qualified opportunities. This will include initiating contact with people at all levels within an organization, including C-suite executives. The right person for our team has a natural drive to learn as much as they can and exceed expectations.

What you will be doing

• Develop account profiles and business opportunities through outbound activity
• Build client relationships through research, regular calls and emails, setting sales appointments / meetings, and attending conferences
• Qualify leads, map out all possible contacts in a market or company
• Conduct outbound opportunity development as part of marketing campaigns
• Add and maintain information in Salesforce
• Achieve (and exceed) monthly quotas of qualified opportunities
• Become an expert on the entire Milliman IntelliScript suite of product solutions, as well as industry trends, and competitive dynamics
• Engage with other Milliman IntelliScript business units such as marketing, IT, operations and legal

What we need

• Completed Internship in related field
• Completed bachelor’s degree in business
• Solid skills in all MS Office programs (Outlook, Teams, Word, Excel, PowerPoint)
• Able to travel up to 40% for client meetings, conferences, and company events

What you bring to the table

• Tenacious, persuasive, resourceful
• Driven by measurable results
• Analytical and creative
• Comfortable working independently and in teams
• Able to navigate ambiguous situations
• Articulate and professional when speaking with clients as well as colleagues
• Loves to increase knowledge through independent work and training opportunities
• Proactive, good at prioritizing and managing time effectively
• Thrives on digging into a problem and coming up with a solution
• Recognizes the large impact of small details

 Wish list

• Previous experience with Salesforce and Teams
• 1 year of relevant work experience

Location

This job posting is expected to close on August 30, 2026.  This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI and Chicago, IL as needed and travel nationwide for meetings, conferences, and team events.

Compensation

The overall salary range for this role is $54,900 - $119,830. For candidates residing in:

• Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia:
  • $63,135 - $97,865 if overall experience is less than 2 years; and
  • $74,980 - $119,830 for experience greater than 2 years.

• All other states:
  • $54,900 - $85,100 if overall experience is less than 2 years; and
  • $65,200 - $104,200 for experience greater than 2 years.

A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.

Benefits

We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
• Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
• 401(k) Plan – Includes a company matching program and profit-sharing contributions
• Discretionary Bonus Program – Recognizing employee contributions
• Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
• Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
• Holidays – A minimum of 10 paid holidays per year
• Family Building Benefits – Includes adoption and fertility assistance
• Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria
• Life Insurance & AD&D – 100% of premiums covered by Milliman
• Short-Term and Long-Term Disability – Fully paid by Milliman

Equal Opportunity

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.