Transitional Care Coordinator (Remote)Help Patients Stay Healthy at Home and Avoid Unnecessary Hospital Visits
Spectrum Medical Partners is seeking a compassionate, motivated, and energetic Transitional Care Coordinator to join our growing team. In this role, you\'ll serve as the first point of contact for patients recently discharged from the hospital, helping connect them with our Home Visit Program and the support they need to recover successfully at home.
This position is ideal for someone who enjoys building relationships over the phone, is comfortable making outbound calls, and is driven by helping patients access valuable healthcare services. While this is not a traditional sales role, a sales-minded approach is highly beneficial, as you\'ll be educating patients on the benefits of our program and encouraging participation in services designed to improve outcomes and reduce hospital readmissions.
This is a fully remote/work-from-home position.
What You\'ll Do
Make outbound calls to patients to introduce and educate them about our Home Visit Program
Build rapport and encourage participation in transitional care services
Schedule patient appointments based on provider availability and geographic location
Enter and manage patient information within proprietary databases and healthcare systems
Submit required documentation to Primary Care Physicians and healthcare partners
Conduct follow-up calls to identify additional patient needs and support opportunities
Communicate with referral sources and community partners
Collaborate with providers and internal teams to ensure a positive patient experience
What Makes Someone Successful in This Role
Passion for helping patients access healthcare services
Confidence making outbound calls and engaging patients by phone
Strong communication and relationship-building skills
Positive, persuasive, and patient-focused approach
Self-motivated and comfortable working independently in a remote environment
Ability to manage multiple priorities while maintaining accuracy and attention to detail
Qualifications
Minimum of 1 year of experience scheduling patient appointments
Minimum of 1 year of experience in a healthcare setting
Previous sales, customer service, call center, patient outreach, or healthcare coordination experience strongly preferred
High School Diploma or GED required
Comfortable spending a significant portion of the day on the phone
Strong computer skills and ability to navigate multiple software systems simultaneously
Excellent written and verbal communication skills
Ability to multitask and stay organized in a fast-paced environment
Bilingual (English/Spanish) preferred but not required
Ability to work independently in a distraction-free home office environment
Why Join Us?
At Spectrum Medical Partners, you\'ll have the opportunity to make a meaningful impact on patients\' lives every day. By helping patients connect with transitional care services, you\'ll play a direct role in improving health outcomes, preventing avoidable hospitalizations, and supporting patients during some of their most vulnerable moments.
Compensation is an hourly rate of $16-18, based on experience.