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Protocall Behavioral Health Services Inc. is seeking a dedicated and compassionate Licensed Professional Clinical Counselor (LPCC) to join our team. This full-time remote position invites licensed professionals to provide crucial mental health support from the comfort of their own home while making a significant impact on our diverse patient population in Moreno Valley, California.

Protocall Behavioral Health Services Inc. operates within a dynamic community health clinic that offers a broad range of services, including obstetrics, pediatrics, general medicine, family planning, and dentistry. Our comprehensive approach ensures that patients benefit from interconnected care, targeting not just physical health but mental health as well. We pride ourselves on providing confidential and supportive services tailored to the unique needs of our community members. Accepting Medicaid, Medicare, and most private insurance ensures access to essential behavioral health services for those who need them most.

This position is designed for professionals who thrive in a remote work environment. Our LPCCs work flexibly, coordinating closely with the larger healthcare team to support patient needs through remote consultations and digital interventions. Although the counseling is performed remotely, therapists will be part of a collaborative care model, utilizing electronic health records and telehealth technologies to ensure seamless communication and documentation.

The Licensed Professional Clinical Counselor will have a diverse array of responsibilities which include:

• Collaborating with primary care providers to identify, treat, and manage mental health and psychosocial issues impacting patients.
• Conducting thorough patient intakes that encompass diagnostic assessments and functional evaluations, subsequently recommending tailored treatment goals and plans to the primary care team.
• Delivering targeted, evidence-based therapeutic interventions to individuals in need of mental health services.
• Determining the appropriateness of patient referrals to specialty mental health facilities, ensuring that each patient receives comprehensive care based on their unique circumstances.
• Documenting patient progress meticulously in treatment charts while providing regular updates to primary care providers on patient needs and treatment effectiveness.
• Developing and implementing relapse prevention strategies to help patients maintain stability in their mental health.
• Identifying 'at-risk' patients and crafting proactive plans to prevent deterioration of their conditions.
• Linking patients with community resources and additional mental health support as permitted, to ensure a holistic approach to their well-being.
• Consulting with clinic management and interdisciplinary teams on behavioral health services, outcomes assessment, and program evaluation.

Our clinic serves a diverse patient population reflective of the Moreno Valley community. As an LPCC, you will engage with individuals facing a wide spectrum of mental health challenges, including anxiety, depression, trauma, and psychosocial stressors. Your role will be pivotal in supporting patients from varied socio-economic backgrounds, empowering them with skills and strategies for improved mental health and quality of life.

To be considered for this role, candidates must possess:

• A minimum of a Master’s degree in Clinical Counseling.
• A current and valid Licensed Professional Clinical Counselor (LPCC) License.
• Strong foundational knowledge of mental health assessment, treatment planning, familial systems therapy, and DSM-IV diagnostic criteria.
• Ability to effectively assess the individual needs of patients and create personalized treatment plans.
• Excellent communication skills to foster therapeutic relationships within the treatment team and with patients and their families.
• Proficiency in maintaining clinical records and preparing necessary reports.
• The mental and physical stamina to meet the demands of a clinical counselor role.

While not mandatory, the following qualifications and attributes would enhance a candidate’s profile:

• Bilingual proficiency in English and Spanish for improved communication with a broader patient base.
• Familiarity with psychotherapeutic techniques and community resource networks.
• Previous experience working in a remote setting or utilizing telehealth practices.

Protocall Behavioral Health Services Inc. offers a competitive salary range of USD 87,000–105,000 annually, commensurate with experience and qualifications. In addition to monetary compensation, we provide the following benefits:

• Comprehensive health benefits including medical, dental, and vision insurance.
• Flexible scheduling to accommodate work-life balance.
• A generous sign-on bonus for qualified candidates.
• Continuing education and professional development opportunities.
• Supportive work culture fostering collaboration and innovation.

As a member of our dedicated team, you will have myriad opportunities for professional growth. We value continuous learning and provide resources for ongoing education in mental health practices. Eligible employees may explore advancement opportunities within clinical supervision, program management, or specialized fields of mental health practice, positioning you for a robust career in counseling.

At Protocall Behavioral Health Services Inc., you won't just be an employee; you'll be an integral part of a mission-driven team committed to improving the mental health of our community. Join us to make a tangible difference in individuals' lives while being supported by a network of like-minded professionals dedicated to your success and the well-being of those we serve.

If you are ready to take the next step in your career and contribute to meaningful change in a supportive environment, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and qualifications for the Licensed Professional Clinical Counselor role to . We look forward to welcoming you to our dedicated team!