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Remote Spanish Speaking Call Center Jobs in Boca Raton, FL

ChenMed, LLC

Service Team Coordinator

Miami, FL · On-site +1

$17 - $24.26/hr

Operating in a call center environment, receives inbound and makes outbound customer service calls ... Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred ...

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How much do remote spanish speaking call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote spanish speaking call center in Boca Raton, FL is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a remote Spanish speaking call center?

A Remote Spanish Speaking Call Center is a customer service or support center where agents work from home or remote locations and communicate with customers primarily in Spanish. These call centers handle a variety of tasks such as answering questions, resolving issues, processing orders, and providing information to Spanish-speaking clients. The remote setup allows employees to work from anywhere with a reliable internet connection, making it convenient for both companies and staff. Fluency in Spanish and strong communication skills are typically required for these roles.

What are the biggest challenges faced by remote Spanish speaking call center agents, and how can they be managed?

Remote Spanish-speaking call center agents often face challenges such as managing distractions at home, maintaining effective communication across virtual teams, and handling high call volumes from diverse Spanish-speaking customers. To overcome these, many companies provide agents with training in time management, offer robust technical support, and foster strong virtual team connections through regular check-ins and collaborative platforms. Agents are also encouraged to create dedicated workspaces and leverage language-specific resources to ensure clear, empathetic communication with callers.

What are the key skills and qualifications needed to thrive as a remote Spanish speaking call center representative, and why are they important?

To thrive as a Remote Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong verbal communication skills, and prior customer service experience. Familiarity with call center software, CRM systems, and basic computer literacy are typically required and may be supported by relevant certifications. Outstanding active listening, patience, and problem-solving abilities help you stand out in this role. These skills ensure clear communication, efficient issue resolution, and a positive customer experience across diverse interactions.

What are popular job titles related to Remote Spanish Speaking Call Center jobs in Boca Raton, FL?

For Remote Spanish Speaking Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Spanish Speaking Call Center jobs in Boca Raton, FL look for?

The top searched job categories for Remote Spanish Speaking Call Center jobs in Boca Raton, FL are:

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Cities near Boca Raton, FL with the most Remote Spanish Speaking Call Center job openings:

Remote Spanish Speaking Call Center jobs near you
Infographic showing various Remote Spanish Speaking Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,355 per year, or $17 per hour.

Service Team Coordinator

ChenMed, LLC

Miami, FL • On-site, Remote

$17 - $24.26/hr

Full-time

Re-posted 4 days ago

ChenMed rating

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 242 rated social care providers

Job description

We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions. The incumbent in this role is accountable for providing excellent customer service as they approach each interaction as an opportunity to support better patient health. He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. This incumbent is also responsible for achieving departmental quality, compliance and productivity standards while delivering VIP level customer service.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
  • Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, and other general inquiries.
  • Responds to patient inquiries based on the ChenMed core model for care.
  • Escalates issues/concerns as appropriate.
  • Makes appropriate and timely decisions according to department standards, procedures and policies.
  • Documents interactions using web-based technology.
  • Maintains business relationship by providing prompt and accurate service to promote loyalty.
  • Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions.
  • Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Competent-level business acuity
  • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
  • Exceptional verbal communication skills including active listening
  • Excellent organizational and multi-tasking skills
  • Passion for serving others, particularly seniors, with initiative-taking solutions
  • Ability to successfully operate in a demanding environment
  • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position
  • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business
  • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred)
EDUCATION AND EXPERIENCE CRITERIA:
  • High school diploma or GED equivalent required
  • A minimum of 2 years of customer service experience required; in a call center or similar environment, required.
  • Experience with adhering to KPIs or Metrics in a call center environment
  • A minimum of 1 year experience in a fast-paced healthcare setting, highly preferred
  • Experience with web-based customer relationship management systems
  • Must reside within the Continental United States
  • Must reside within a US State where company is established as a Legal Entity

PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Remote

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About ChenMed

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We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

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