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Remote Software Troubleshooting Jobs in Toronto, ON

Morson Talent

25-199 - Data Engineer

Oshawa, ON · Remote

$85 - $95/hr

... remote) Job Overview As an Azure and Databricks Data Engineer, you will be responsible for ... Troubleshoot issues related to ingestion, data transformation and pipeline performance, data ...

Recvue

Performance Engineer

Toronto, ON · On-site +1

Conduct performance benchmarks of new releases and builds of our hardware and software to profile ... This position can be fully remote for the right candidate.

Ignition

Senior Fullstack Engineer

Toronto, ON · Remote

CA$160K - CA$190K/yr

... high quality software at scale. You'll also lead the design, architecture, and delivery of ... This role is primarily remote, with access to our downtown Toronto office for collaboration, team ...

Ratehub

Junior IT & Operations Support

Toronto, ON · Remote

CA$50K - CA$60K/yr

... software issues, account access, password resets, MFA setup, and hardware troubleshooting * Support ... This is a hybrid remote role. You will work remotely most of the time, with occasional visits to ...

Morson Talent

25-108 Senior Data Engineer

Pickering, ON · Remote

$70 - $90/hr

... remote) Job Overview As a Senior Data Developer, you will be responsible for building and ... Monitor the ongoing operation of in-production solutions, assist in troubleshooting issues, and ...

Technitask

SAP HCM Tester (ECC to S/4)

Toronto, ON · Remote

Why we need you We are looking for an SAP HCM software tester for an ECC to S/4 migration project ... Problem solver: You have excellent analytical, troubleshooting, and problem-solving skills.

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Remote Software Troubleshooting information

What is remote software troubleshooting?

Remote software troubleshooting is the process of diagnosing and resolving software issues on a user's computer or device from a different location, using remote access tools and communication technologies. Technicians can connect to the affected system over the internet to identify problems, install updates, configure settings, or remove malware without being physically present. This approach saves time and resources, allowing for quick support and minimizing downtime for users.

What are the key skills and qualifications needed to thrive in remote software troubleshooting?

Success in remote software troubleshooting requires strong technical knowledge of software systems, analytical problem-solving abilities, and often a degree in IT or computer science. Familiarity with remote desktop tools, ticketing systems like Zendesk, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate are commonly needed. Excellent communication, patience, and customer service skills help professionals effectively assist users and resolve issues remotely. These skills ensure efficient problem resolution, high user satisfaction, and minimize downtime in distributed work environments.

What are some common challenges faced in remote software troubleshooting, and how can they be addressed?

One common challenge in remote software troubleshooting is effectively diagnosing issues without direct access to a user's device or system. Clear communication is essential, as you often rely on users to describe problems and follow instructions. Utilizing remote desktop tools, maintaining detailed documentation, and developing strong problem-solving skills can help overcome these hurdles. Additionally, building rapport with users and being patient fosters a more productive troubleshooting environment.

What is the difference between Remote Software Troubleshooting vs Remote Technical Support?

AspectRemote Software TroubleshootingRemote Technical Support
Primary FocusDiagnosing and resolving software issuesAssisting with hardware, software, and account problems
Skills RequiredProblem-solving, software knowledge, diagnostic toolsCustomer service, communication, basic technical skills
Work EnvironmentRemote, often with access to diagnostic softwareRemote or on-site, with direct customer interaction
CertificationsIT certifications (e.g., CompTIA, Microsoft)Customer service certifications, basic IT knowledge

Remote Software Troubleshooting primarily involves diagnosing and fixing software issues, requiring technical skills and diagnostic tools. Remote Technical Support covers a broader range of customer assistance, including hardware and account problems, emphasizing communication skills. Both roles are remote and industry-standard, but their focus and skill sets differ.

What are popular job titles related to Remote Software Troubleshooting jobs in Toronto, ON?

For Remote Software Troubleshooting jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Remote Software Troubleshooting jobs in Toronto, ON look for?

The top searched job categories for Remote Software Troubleshooting jobs in Toronto, ON are:

Remote Software Troubleshooting jobs near you
Infographic showing various Remote Software Troubleshooting job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution.

Senior Java Developer (Remote)

7B Search Group Inc.

Toronto, ON • Remote

Full-time

Re-posted 23 days ago

Job description

About the Senior Java Developer position

We are looking for an experienced Senior Java Developer who will join our small but growing software team. Our team is focused on developing new features, PoC's, R&D, and has been bringing our architecture from monolithic to cloud native. We need someone who is passionate about learning and applying new technology and who love a challenge.

This role has solid reach and will suit someone who likes backend development and DevOps technologies.

Key Responsibilities

  • Develop features in a rapidly changing code base, NodeJS, Mongo DB
  • Reviewing and Maintaining code standards, SOLID, TDD
  • Assist with Dev-ops tasks such as the maintenance of builds, Gulp, Jenkins
  • Aiding the Lead Developer in managing the teams work and schedule
  • Giving input on architectural decisions for features
  • Investigating and resolving issues with legacy code and practices
  • Sharing new knowledge and improvements with other teams

Education & Experience

  • 5+ years in software development preferably using the Agile methodology.
  • Experience developing Java based enterprise applications, managing multi-stream deliveries.
  • Experience working with teams to build, test and deploy high quality, highly reliable, scalable applications, APIs and user-interfaces in a team environment.
  • Hands on performance, diagnosis and troubleshooting of issues reported.
  • Experience in Continuous Integration and Deployment (CI/CD) pipelines
  • Excellent work ethic, initiative, self-motivated and demonstrated ability to deliver high value products in a team environment.
  • Working experience in a multi-vendor system integration environment in COTS systems is definite plus.
  • Technical Skills: - Core Java, Webservices, OOPS, CI/CD technologies, Cloud Aware (Azure, AWS), BPMN, protocol development, Docker and Apache CXF, Kubernetes, Microservices, Kafka, Node.js, MongoDB.
  • Degree in Computer Science or related discipline or equivalent qualification.
  • Experience working on a Cloud platform and delivering professional services projects on a cloud-based solution.

We Offer

  • Solid base salary + bonus.
  • Comprehensive benefits package.
  • RRSP match.
  • Educational reimbursement.