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Remote Software Troubleshooting Jobs in Toronto, ON

Software Engineer

Toronto, ON ยท Remote

CA$8/hr

As a remote-first organization, we are building a modern, high-performing team focused on ... Troubleshoot, diagnose, and resolve software issues across development, testing, and production ...

As a remote-first organization, we are building a modern, high-performing team focused on ... Troubleshoot, diagnose, and resolve software issues across development, testing, and production ...

As a remote-first organization, we are building a modern, high-performing team focused on ... Troubleshoot, diagnose, and resolve software issues across development, testing, and production ...

... troubleshooting skills and a solid understanding of ERP systems. This is an opportunity to deepen ... We are seeking candidates with strong software proficiency and experience in HR and payroll ...

... troubleshooting skills and a solid understanding of ERP systems. This is an opportunity to deepen ... We are seeking candidates with strong software proficiency and experience in HR and payroll ...

... troubleshooting skills and a solid understanding of ERP systems. This is an opportunity to deepen ... We are seeking candidates with strong software proficiency and experience in HR and payroll ...

... troubleshooting skills and a solid understanding of ERP systems. This is an opportunity to deepen ... We are seeking candidates with strong software proficiency and experience in HR and payroll ...

... troubleshooting skills and a solid understanding of ERP systems. This is an opportunity to deepen ... We are seeking candidates with strong software proficiency and experience in HR and payroll ...

Remote (Candidate must reside in Canada) Hiring Range: $100,000 - $115,000 About Us: Friendlier is ... Troubleshoot, debug and upgrade software across multiple platforms and services * Write and ...

Remote (Candidate must reside in Canada) Hiring Range: $100,000 - $115,000 About Us: Friendlier is ... Troubleshoot, debug and upgrade software across multiple platforms and services * Write and ...

Remote (Candidate must reside in Canada) Hiring Range : $100,000 - $115,000 About Us: Friendlier is ... Troubleshoot, debug and upgrade software across multiple platforms and services * Write and ...

Troubleshooting and resolving complex technical issues with persistence and creativity ... Flexible remote work options * Generous vacation and paid time off * Comprehensive health, dental ...

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Remote Software Troubleshooting information

What is the difference between Remote Software Troubleshooting vs Remote Technical Support?

AspectRemote Software TroubleshootingRemote Technical Support
Primary FocusDiagnosing and resolving software issuesAssisting with hardware, software, and account problems
Skills RequiredProblem-solving, software knowledge, diagnostic toolsCustomer service, communication, basic technical skills
Work EnvironmentRemote, often with access to diagnostic softwareRemote or on-site, with direct customer interaction
CertificationsIT certifications (e.g., CompTIA, Microsoft)Customer service certifications, basic IT knowledge

Remote Software Troubleshooting primarily involves diagnosing and fixing software issues, requiring technical skills and diagnostic tools. Remote Technical Support covers a broader range of customer assistance, including hardware and account problems, emphasizing communication skills. Both roles are remote and industry-standard, but their focus and skill sets differ.

What is remote software troubleshooting?

Remote software troubleshooting is the process of diagnosing and resolving software issues on a user's computer or device from a different location, using remote access tools and communication technologies. Technicians can connect to the affected system over the internet to identify problems, install updates, configure settings, or remove malware without being physically present. This approach saves time and resources, allowing for quick support and minimizing downtime for users.

What are some common challenges faced in a remote software troubleshooting role, and how can they be addressed?

One common challenge in remote software troubleshooting is effectively diagnosing issues without direct access to a user's device or system. Clear communication is essential, as you often rely on users to describe problems and follow instructions. Utilizing remote desktop tools, maintaining detailed documentation, and developing strong problem-solving skills can help overcome these hurdles. Additionally, building rapport with users and being patient fosters a more productive troubleshooting environment.

What are the key skills and qualifications needed to thrive as a Remote Software Troubleshooting Specialist, and why are they important?

Success in remote software troubleshooting requires strong technical knowledge of software systems, analytical problem-solving abilities, and often a degree in IT or computer science. Familiarity with remote desktop tools, ticketing systems like Zendesk, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate are commonly needed. Excellent communication, patience, and customer service skills help professionals effectively assist users and resolve issues remotely. These skills ensure efficient problem resolution, high user satisfaction, and minimize downtime in distributed work environments.
What are popular job titles related to Remote Software Troubleshooting jobs in Toronto, ON? For Remote Software Troubleshooting jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Remote Software Troubleshooting jobs in Toronto, ON look for? The top searched job categories for Remote Software Troubleshooting jobs in Toronto, ON are:
Infographic showing various Remote Software Troubleshooting job openings in Toronto, ON as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 57% Physical, 6% Hybrid, and 37% Remote job distribution.

Software Engineer

Distributech

Toronto, ON โ€ข Remote

CA$8/hr

Full-time

Posted 24 days ago


Job description

Company Overview:

InvestorCOM is a leading provider of compliance technology for the wealth management industry, helping firms drive compliant growth through retirement and rollover solutions. Our platform enables financial institutions to navigate complex regulatory requirements while improving client outcomes, operational efficiency, and advisor productivity.

As a remote-first organization, we are building a modern, high-performing team focused on delivering secure, scalable solutions that support the evolving needs of wealth and retirement markets.

Job Overview:
InvestorCOM is seeking a Software Engineer to design, build, and evolve the software that powers our compliance platform and delivers meaningful value to our clients.

This is a hands-on engineering role where you'll contribute across the full software development lifecycle-from solution design and implementation through testing, deployment, and continuous improvement. Working closely with Product, Engineering, and Quality Assurance, you'll build reliable, scalable solutions that deliver meaningful value to our clients.

Success in this role means consistently delivering high-quality software, taking ownership of your work, collaborating effectively across teams, and continually growing your technical expertise


What you'll do

Software Engineering

  • Design, develop, test, and maintain software features using modern engineering practices
  • Write clean, maintainable, and well-tested code that meets quality, performance, and security standards
  • Participate in code reviews, providing thoughtful feedback while continuously improving your own craft
  • Troubleshoot, diagnose, and resolve software issues across development, testing, and production environments
  • Contribute to improving application performance, scalability, reliability, and maintainability

Collaboration & Delivery

  • Partner closely with Product, Quality Assurance, and Engineering teammates to understand requirements and deliver customer value
  • Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, and retrospectives
  • Estimate work, communicate progress, and proactively identify risks and dependencies
  • Support software releases and production issue resolution as needed

Continuous Improvement

  • Continuously develop your technical skills and stay current with modern engineering practices and technologies
  • Contribute to improving engineering standards, documentation, tooling, and development processes
  • Leverage AI-assisted development tools responsibly to improve productivity while maintaining high standards for code quality, security, and maintainability
  • Share knowledge, collaborate openly, and contribute to a culture of continuous learning and improvement
  • Take ownership of assigned work from design through delivery, ensuring high standards of quality, documentation, and maintainability


What you'll bring

Required

  • 3-5 years of professional software development experience
  • Strong experience developing applications using C# and .NET
  • Experience working with SQL Server and relational databases
  • Experience building and consuming RESTful APIs
  • Experience developing or supporting applications hosted in Microsoft Azure.
  • Strong understanding of object-oriented programming, software design principles, and secure coding practices
  • Experience using Git and collaborative development workflows
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent communication and collaboration skills

Nice to have

  • Experience with Azure DevOps and CI/CD pipelines
  • Experience developing SaaS applications
  • Familiarity with automated testing practices
  • Experience working within Agile development environments
  • Experience leveraging AI tools to improve software development productivity Experience with modern front-end frameworks such as Angular or React
  • Experience in financial services or other regulated industries

How you'll work

  • Take ownership of your work while collaborating closely with teammates across the organization
  • Balance speed with quality by delivering thoughtful, maintainable solutions
  • Communicate openly, ask questions, and actively participate in technical discussions
  • Continuously seek opportunities to improve both the product and the way we build it
  • Thrive in a remote-first environment built on trust, accountability, and collaboration


Why Join InvestorCOM?

  • Build software that helps leading wealth management firms navigate complex regulatory requirements.
  • Work on meaningful engineering challenges using modern Microsoft technologies and cloud platforms.
  • Collaborate with experienced engineers who value ownership, continuous learning, and technical excellence.
  • Join a remote-first organization where your ideas are heard, your work has visible impact, and you'll have opportunities to grow your career.
  • Competitive compensation and comprehensive benefits.

Compensation & Location

Location: Remote (Ontario)

Salary Range: $80k-$105k

Comprehensive benefits package.

Think you have what it takes, but not sure you check every box? Please apply to the role anyway. We'd love to talk and determine together whether you could be a great fit!

At InvestorCOM, the differences that make each of us who we are, the perspectives that help define how we think and work, and our individually unique experiences help us drive innovation, both in and outside of the company. We build teams where everyone feels empowered to bring their whole and authentic selves to work. We strongly encourage all qualified candidates to apply, regardless of race, religion, gender, sexual orientation, age, origin, or disability.