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Remote Software Technical Writer Jobs in Springfield, OR

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Pipeworks Studios is seeking an experienced Engineer. This is a hands-on individual-contributor role for an engineer who can work autonomously, own the technical design, development, and rollout of

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Remote Software Technical Writer information

See Springfield, OR salary details

$14

$40

$68

How much do remote software technical writer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote software technical writer in Springfield, OR is $40.31, according to ZipRecruiter salary data. Most workers in this role earn between $29.86 and $48.75 per hour, depending on experience, location, and employer.

What is a remote software technical writer?

A Remote Software Technical Writer is a professional who creates clear and concise documentation for software products while working from a location outside of the traditional office, often from home. Their primary responsibilities include writing user manuals, online help guides, API documentation, and how-to articles that help users and developers understand and use software effectively. They collaborate with software engineers, product managers, and other stakeholders to gather information and ensure technical accuracy. Remote software technical writers must have strong communication skills, attention to detail, and the ability to explain complex technical concepts in a way that is easy to understand.

How does a remote software technical writer typically collaborate with development teams to ensure documentation accuracy?

As a Remote Software Technical Writer, collaboration with development teams is often facilitated through regular virtual meetings, project management tools, and shared documentation platforms. Writers are expected to proactively reach out to developers, product managers, and QA teams to clarify technical details, gather feedback, and stay updated on software changes. Building strong communication channels is essential, as is adapting to asynchronous workflows and time zone differences. These collaborative efforts help ensure that documentation is accurate, up-to-date, and aligned with the product's latest features.

What are the key skills and qualifications needed to thrive as a remote software technical writer, and why are they important?

To thrive as a Remote Software Technical Writer, you need strong writing skills, a solid understanding of software development concepts, and usually a degree in English, Communications, or a STEM field. Familiarity with documentation tools like Markdown, Git, and content management systems, as well as experience with API documentation or tools like Swagger, is often required. Excellent communication, self-motivation, and the ability to collaborate virtually are crucial soft skills. These abilities ensure clear, accurate, and user-friendly documentation that supports both developers and end-users in a remote work environment.

What is the difference between Remote Software Technical Writer vs Remote Software Developer?

AspectRemote Software Technical WriterRemote Software Developer
Required CredentialsBachelor's in Computer Science, Technical Writing, or related field; familiarity with software developmentBachelor's in Computer Science or related field; programming skills
Work EnvironmentCollaborates with development teams, writes documentation, often in a remote settingDevelops, codes, tests software, often in a remote or hybrid environment
Employer & Industry UsageTech companies, SaaS providers, software firmsTech companies, startups, software development firms
Common Search & ComparisonYesYes

The main difference between a Remote Software Technical Writer and a Remote Software Developer lies in their focus: technical writers create documentation and user guides, while developers write and maintain software code. Both roles often work remotely in tech industries and require technical knowledge, but their daily tasks and skill sets differ significantly.

What are popular job titles related to Remote Software Technical Writer jobs in Springfield, OR?

For Remote Software Technical Writer jobs in Springfield, OR, the most frequently searched job titles are:

What cities near Springfield, OR are hiring for Remote Software Technical Writer jobs?

Cities near Springfield, OR with the most Remote Software Technical Writer job openings:

Call Center Remote Customer Service Representative

Springfield, OR • Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago


Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus