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Remote Software Technical Writer Jobs in Springfield, IL

CSC Corptax

Client Success Manager

Springfield, IL · Remote

Client Success Manager Remote-Americas Monday to Friday 9:00 am to 6:00 pm or 10:00 am to 7:00 pm ... What technical skills, experience, and qualifications do you need? * Position requires 3-4 years of ...

DataAnnotation

SOC Analyst - AI Trainer

Springfield, IL · Remote

$50 - $100/hr

Contribute to developing cutting-edge AI systems, while enjoying the flexibility of remote work and ... Write clear technical explanations and security-relevant code. * Provide feedback that directly ...

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Remote Software Technical Writer information

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$13

$38

$65

How much do remote software technical writer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote software technical writer in Springfield, IL is $38.60, according to ZipRecruiter salary data. Most workers in this role earn between $28.61 and $46.68 per hour, depending on experience, location, and employer.

What is a Remote Software Technical Writer?

A Remote Software Technical Writer is a professional who creates clear and concise documentation for software products while working from a location outside of the traditional office, often from home. Their primary responsibilities include writing user manuals, online help guides, API documentation, and how-to articles that help users and developers understand and use software effectively. They collaborate with software engineers, product managers, and other stakeholders to gather information and ensure technical accuracy. Remote software technical writers must have strong communication skills, attention to detail, and the ability to explain complex technical concepts in a way that is easy to understand.

What are the key skills and qualifications needed to thrive as a Remote Software Technical Writer, and why are they important?

To thrive as a Remote Software Technical Writer, you need strong writing skills, a solid understanding of software development concepts, and usually a degree in English, Communications, or a STEM field. Familiarity with documentation tools like Markdown, Git, and content management systems, as well as experience with API documentation or tools like Swagger, is often required. Excellent communication, self-motivation, and the ability to collaborate virtually are crucial soft skills. These abilities ensure clear, accurate, and user-friendly documentation that supports both developers and end-users in a remote work environment.

What is the difference between Remote Software Technical Writer vs Remote Software Developer?

AspectRemote Software Technical WriterRemote Software Developer
Required CredentialsBachelor's in Computer Science, Technical Writing, or related field; familiarity with software developmentBachelor's in Computer Science or related field; programming skills
Work EnvironmentCollaborates with development teams, writes documentation, often in a remote settingDevelops, codes, tests software, often in a remote or hybrid environment
Employer & Industry UsageTech companies, SaaS providers, software firmsTech companies, startups, software development firms
Common Search & ComparisonYesYes

The main difference between a Remote Software Technical Writer and a Remote Software Developer lies in their focus: technical writers create documentation and user guides, while developers write and maintain software code. Both roles often work remotely in tech industries and require technical knowledge, but their daily tasks and skill sets differ significantly.

How does a Remote Software Technical Writer typically collaborate with development teams to ensure documentation accuracy?

As a Remote Software Technical Writer, collaboration with development teams is often facilitated through regular virtual meetings, project management tools, and shared documentation platforms. Writers are expected to proactively reach out to developers, product managers, and QA teams to clarify technical details, gather feedback, and stay updated on software changes. Building strong communication channels is essential, as is adapting to asynchronous workflows and time zone differences. These collaborative efforts help ensure that documentation is accurate, up-to-date, and aligned with the product's latest features.
What are popular job titles related to Remote Software Technical Writer jobs in Springfield, IL? For Remote Software Technical Writer jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Software Technical Writer jobs in Springfield, IL look for? The top searched job categories for Remote Software Technical Writer jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Software Technical Writer jobs? Cities near Springfield, IL with the most Remote Software Technical Writer job openings:
Remote Software Technical Writer jobs near you

Technical Writer / Junior Business Analyst - ISCP Project - Remote

DivIHN

Springfield, IL • On-site, Remote

Full-time

Posted 25 days ago

Job description

For further inquiries about this opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295, Saravanakumar at (224) 507-1183, Deepak at (224) 507 1279 or Lavanya at (224) 369-0873
Title: Technical Writer / Junior Business Analyst - ISCP Project - Remote
Duration: 6 Months
Location: Remote
Work Arrangement
• Remote engagement with required onsite attendance in Springfield, IL during the first week of the project.
• Remaining duration of the contract may be performed remotely.
Employment Requirements
• Must be authorized to work in the United States without sponsorship.
Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
Job Description:
Position Summary
• Our client is seeking a Junior Technical Writer / Business Analyst to support the development and documentation of Information System Contingency Plans (ISCPs) for critical agency applications.
• This role will be responsible for gathering information from application owners, technical teams, and business stakeholders to create, maintain, and document ISCPs required for agency approval and entry into ServiceNow Application Portfolio Management (APM).
• The position will support operational readiness, business continuity planning, audit remediation efforts, and compliance initiatives.
• Approximately 35 ISCPs remain to be developed and documented as part of the initial project deliverables.
Key Responsibilities
• Develop and document Information System Contingency Plans (ISCPs) for critical agency applications.
• Conduct interviews and information-gathering sessions with application owners, technical teams, and business stakeholders.
• Analyze existing system documentation, operational procedures, recovery plans, and architecture materials to support ISCP development.
• Translate technical and business information into clear, concise, and standardized documentation.
• Ensure ISCPs comply with agency standards, audit requirements, and business continuity guidelines.
• Coordinate review cycles, stakeholder feedback, approvals, and document revisions.
• Support the entry, maintenance, and tracking of ISCP records within ServiceNow APM.
• Assist with documenting application dependencies, recovery objectives, recovery procedures, and continuity requirements.
• Maintain document inventories, version control, and audit-ready documentation repositories.
• Track project progress and provide status updates on ISCP completion activities.
• Identify documentation gaps, inconsistencies, and risks and coordinate remediation efforts.
• Support operational efficiency initiatives and ongoing audit finding remediation activities.
• Collaborate with infrastructure, application support, security, and business teams to validate documentation accuracy.
• Assist with business analysis activities including requirements gathering, process documentation, and stakeholder communication.
Required Qualifications
• Bachelor's degree in information technology, Information Systems, Business Administration, Computer Science, or a related field or equivalent experience
• 2+ years of experience in technical writing, business analysis, documentation, compliance, or related roles.
• Strong written communication and documentation skills.
• Experience gathering information from technical and business stakeholders.
• Ability to organize and document complex processes and procedures.
• Experience with Microsoft Office Suite, including Word, Excel, and Visio.
• Strong attention to detail and document quality.
• Ability to manage multiple assignments and meet project deadlines.
• Strong interpersonal and communication skills.
Preferred Qualifications
• Experience developing ISCPs, disaster recovery plans, business continuity plans, or operational procedures.
• Familiarity with NIST contingency planning standards and related compliance frameworks.
• Experience with ServiceNow, particularly Application Portfolio Management (APM).
• Experience supporting government or public-sector organizations.
• Knowledge of application lifecycle management, IT operations, or infrastructure environments.
Deliverables
• Creation and completion of approximately 35 ISCP initial drafts for critical agency applications.
• Submission-ready ISCP documentation for agency review and approval.
• Accurate entry and maintenance of ISCP records within ServiceNow APM.
• Documentation supporting audit remediation and operational readiness objectives.

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