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Remote Software Technical Writer Jobs in Groton, MA

Cisco

Software Engineering Technical Leader

Boxborough, MA · On-site +1

$163K - $234K/yr

We manage the toughest technical issues for Cisco Contact Center solutions, working side by side ... A track record of caring for customer relationships, plus clear writing and speaking * An eye for ...

Redhat

Associate Project Manager - Technical

Lowell, MA · On-site +1

$86K - $137K/yr

Outstanding interpersonal skills, including both oral and written communication, mentoring ... Demonstrated track record of delivering software products to production, coaching teams & programs ...

Redhat

Software Engineer

Lowell, MA · On-site +1

$96K - $154K/yr

Good written and verbal communication in English. The following will be considered a plus ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

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Showing results 21-40

All JobsSoftware Technical Writer JobsRemote Software Technical Writer JobsRemote Software Technical Writer Jobs in Groton, MA

Remote Software Technical Writer information

See Groton, MA salary details

$15

$42

$72

How much do remote software technical writer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote software technical writer in Groton, MA is $42.65, according to ZipRecruiter salary data. Most workers in this role earn between $31.59 and $51.59 per hour, depending on experience, location, and employer.

What is a remote software technical writer?

A Remote Software Technical Writer is a professional who creates clear and concise documentation for software products while working from a location outside of the traditional office, often from home. Their primary responsibilities include writing user manuals, online help guides, API documentation, and how-to articles that help users and developers understand and use software effectively. They collaborate with software engineers, product managers, and other stakeholders to gather information and ensure technical accuracy. Remote software technical writers must have strong communication skills, attention to detail, and the ability to explain complex technical concepts in a way that is easy to understand.

What are the key skills and qualifications needed to thrive as a remote software technical writer, and why are they important?

To thrive as a Remote Software Technical Writer, you need strong writing skills, a solid understanding of software development concepts, and usually a degree in English, Communications, or a STEM field. Familiarity with documentation tools like Markdown, Git, and content management systems, as well as experience with API documentation or tools like Swagger, is often required. Excellent communication, self-motivation, and the ability to collaborate virtually are crucial soft skills. These abilities ensure clear, accurate, and user-friendly documentation that supports both developers and end-users in a remote work environment.

What is the difference between Remote Software Technical Writer vs Remote Software Developer?

AspectRemote Software Technical WriterRemote Software Developer
Required CredentialsBachelor's in Computer Science, Technical Writing, or related field; familiarity with software developmentBachelor's in Computer Science or related field; programming skills
Work EnvironmentCollaborates with development teams, writes documentation, often in a remote settingDevelops, codes, tests software, often in a remote or hybrid environment
Employer & Industry UsageTech companies, SaaS providers, software firmsTech companies, startups, software development firms
Common Search & ComparisonYesYes

The main difference between a Remote Software Technical Writer and a Remote Software Developer lies in their focus: technical writers create documentation and user guides, while developers write and maintain software code. Both roles often work remotely in tech industries and require technical knowledge, but their daily tasks and skill sets differ significantly.

How does a remote software technical writer typically collaborate with development teams to ensure documentation accuracy?

As a Remote Software Technical Writer, collaboration with development teams is often facilitated through regular virtual meetings, project management tools, and shared documentation platforms. Writers are expected to proactively reach out to developers, product managers, and QA teams to clarify technical details, gather feedback, and stay updated on software changes. Building strong communication channels is essential, as is adapting to asynchronous workflows and time zone differences. These collaborative efforts help ensure that documentation is accurate, up-to-date, and aligned with the product's latest features.
What cities near Groton, MA are hiring for Remote Software Technical Writer jobs? Cities near Groton, MA with the most Remote Software Technical Writer job openings:
Remote Software Technical Writer jobs near you
Infographic showing various Remote Software Technical Writer job openings in Groton, MA as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $88,711 per year, or $42.6 per hour.

Technical Account Manager

Starfish Storage Corporation

Waltham, MA • On-site, Remote

$110K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Location: Remote, onshore in the USA.
Salary Range: $110k to $165k.
How to Apply
Please only apply to one open position. If you aren't a fit for it, we'll consider you for other positions automatically.
Submit your resume and cover letter. Please include examples of past projects, certifications, or relevant experience working with HPC or large-scale storage environments. In the cover letter, address following topics:
  • How many total years of Windows and Linux sysadmin experience have you had in your career?
  • Describe a time when you had to bring a variety of stakeholders together to move a project forward. Who were those stakeholders, how did their interests diverge, and what was your role in achieving consensus?
  • What tools have you used to balance short, medium, and long-term objectives? Please provide an example of a previous role where you successfully managed all three types of objectives simultaneously.

About Starfish Storage
Starfish Storage is a dynamic company creating enterprise software that enables organizations to manage massive unstructured data. Our mission is to enable organizations to leverage their data assets in pursuit of their goals - whether that's creating the next great blockbuster movie, curing diseases, or managing large business infrastructure which drives economies. Our clients are the most respected organizations in their industries - media and entertainment, research computing, bio-technology, higher education, and the Federal governments.
Role Overview
Starfish Storage is seeking an experienced Technical Account Manager to join our team. In this role, you will be responsible for managing and developing relationships with our clients. You will work closely with customers, sales and support to understand their business needs and challenges, and you will develop and implement solutions that help them achieve their goals. This role requires a deep understanding of enterprise storage solutions, technical and strong customer-facing skills.
Key Responsibilities:
  • Build and Nurture Relationships: Develop strong, long-lasting client relationships and act as a trusted advisor, understanding their unique needs and goals.
  • Drive Onboarding and Value: Guide clients through the production onboarding process, providing support and training to ensure they gain maximum value from the product or service.
  • Proactively Ensure Satisfaction: Monitor client satisfaction and proactively address any potential issues or concerns to prevent churn and foster a positive client experience.
  • Act as Client Advocate: Serve as the internal advocate for the client, sharing their feedback and needs with internal teams (e.g., product development) to influence future offerings.
  • Identify Growth Opportunities: Identify opportunities for upselling or cross-selling and collaborate with sales to expand the client relationship, ensuring continued growth and value realization.

Qualifications:
  • Bachelor's degree with a preference for a STEM degree or equivalent employment.
  • 5+ years of experience in a technical account management or customer success manager role
  • Current, solid sysadmin skills in Linux (and preferably Windows).
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Strong project management skills
  • Strong understanding of enterprise storage solutions
  • Strong technical skills working with IT system administrators or developers
  • Proven ability to build and maintain strong customer relationships
  • Ability to work independently and as part of a team
  • Ability to manage multiple projects simultaneously

Compensation and Benefits
We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, employees are provided competitive compensation, options (potential), as well as the following benefits:
  • Competitive compensation and benefits.
  • Multiple health insurance options.
  • Medical FSA and Dependent Care FSA.
  • Dental insurance.
  • Vision insurance.
  • 401(k) savings plan with employer matching.
  • Employer-sponsored long-term disability.
  • Paid holidays and PTO that increases with longevity at the company.
  • Discounted health club membership.
  • Flexible work arrangements, including remote opportunities.
  • Collaborative and innovative work environment.
  • Opportunities for growth!

Join Starfish Storage and become part of a team that's shaping the future of scalable data management!
Equal Opportunity Employer
Starfish Storage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws

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