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Remote Software Technical Writer Jobs in Harwich, MA

... software * Conducting quality control reviews to ensure accuracy and consistency across project ... Excellent written and verbal communication skills, with the ability to present complex technical ...

Remote Software Technical Writer information

See Harwich, MA salary details

$14

$40

$69

How much do remote software technical writer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote software technical writer in Harwich, MA is $40.73, according to ZipRecruiter salary data. Most workers in this role earn between $30.19 and $49.28 per hour, depending on experience, location, and employer.

What is a remote software technical writer?

A Remote Software Technical Writer is a professional who creates clear and concise documentation for software products while working from a location outside of the traditional office, often from home. Their primary responsibilities include writing user manuals, online help guides, API documentation, and how-to articles that help users and developers understand and use software effectively. They collaborate with software engineers, product managers, and other stakeholders to gather information and ensure technical accuracy. Remote software technical writers must have strong communication skills, attention to detail, and the ability to explain complex technical concepts in a way that is easy to understand.

How does a remote software technical writer typically collaborate with development teams to ensure documentation accuracy?

As a Remote Software Technical Writer, collaboration with development teams is often facilitated through regular virtual meetings, project management tools, and shared documentation platforms. Writers are expected to proactively reach out to developers, product managers, and QA teams to clarify technical details, gather feedback, and stay updated on software changes. Building strong communication channels is essential, as is adapting to asynchronous workflows and time zone differences. These collaborative efforts help ensure that documentation is accurate, up-to-date, and aligned with the product's latest features.

What are the key skills and qualifications needed to thrive as a remote software technical writer, and why are they important?

To thrive as a Remote Software Technical Writer, you need strong writing skills, a solid understanding of software development concepts, and usually a degree in English, Communications, or a STEM field. Familiarity with documentation tools like Markdown, Git, and content management systems, as well as experience with API documentation or tools like Swagger, is often required. Excellent communication, self-motivation, and the ability to collaborate virtually are crucial soft skills. These abilities ensure clear, accurate, and user-friendly documentation that supports both developers and end-users in a remote work environment.

What is the difference between Remote Software Technical Writer vs Remote Software Developer?

AspectRemote Software Technical WriterRemote Software Developer
Required CredentialsBachelor's in Computer Science, Technical Writing, or related field; familiarity with software developmentBachelor's in Computer Science or related field; programming skills
Work EnvironmentCollaborates with development teams, writes documentation, often in a remote settingDevelops, codes, tests software, often in a remote or hybrid environment
Employer & Industry UsageTech companies, SaaS providers, software firmsTech companies, startups, software development firms
Common Search & ComparisonYesYes

The main difference between a Remote Software Technical Writer and a Remote Software Developer lies in their focus: technical writers create documentation and user guides, while developers write and maintain software code. Both roles often work remotely in tech industries and require technical knowledge, but their daily tasks and skill sets differ significantly.

What cities near Harwich, MA are hiring for Remote Software Technical Writer jobs?

Cities near Harwich, MA with the most Remote Software Technical Writer job openings:

Infographic showing various Remote Software Technical Writer job openings in Harwich, MA as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $84,717 per year, or $40.7 per hour.

APD Specialist III - Plymouth County, MA

Farmers Insurance

Plymouth, MA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Farmers Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 339 frontline employees who took The Breakroom Quiz

226th of 315 rated insurance


Job description

We are Farmers - where ambition meets opportunity.

At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning,  equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

Workplace: Remote ( #LI-Remote ) - Candidate must reside in Plymouth County, MA. 

Job Summary

Completes virtual or in-person vehicle inspections on repairable and/or total loss vehicles, establishes damages, and negotiates settlement of claims with customers and repair facilities. Works independently and/or collaboratively with claim owners to investigate coverage and liability on a case by case basis. Responsible for managing a variety of specialty auto losses specific to complex and severe damage estimates, Total Loss Express, Fire, Theft & Vandalism, and other than auto property damage claims. Provides excellent service to internal and external customers.

Essential Job Functions
  • Inspects, appraises or evaluates damaged property using claims estimating software and determines claims related damage.
  • Completes auto repair estimates or adjusts repair facility estimates.
  • Manages repair process and adjusts auto repair supplements.
  • Field CR's will be required to make critical decisions on repair vs replace in addition to total vs repair at all times. 
  • Issues payments on site when appropriate.
  • Completes vehicle total loss valuations.
  • Explains total loss process and settles total loss claims.
  • Obtains salvage release agreement from policyholder or claimant on total loss vehicles before assigning liability to Salvage department, mitigating additional salvage storage costs.
  • Interacts/collaborates directly with policyholders, claimants, agents, repair facilities and attorneys to set appointments, explain damages and the repair process, and set expectations.
  • Effectively collaborates with claim owners, defense counsel, SIU and independent adjustors for customer interaction and resolution strategy.
  • Appropriate communication with all entities associated with the claim and the repair must be established and maintained at all times to ensure parts are available and ordered on time to keep repair on schedule.
  • Confirms, explains, and applies coverage, assists with rental management, determines and reports on subrogation potential, fraud ind icators, negotiates and issues claim payments.
  • Serves as mentor to less experienced adjusters, and demonstrates leadership skills on projects and in the workplace.
  • Performs other duties as assigned.
Education Requirements
  • High school diploma or equivalent required.
  • Bachelor's degree preferred, or an automotive related Associate of Applied Science degree from an accredited technical college, or the experience described below.
Experience Requirements
  • Advanced negotiating skills.
  • Advanced in-person interpersonal and communication skills.
  • Advanced computer and time management skills.
  • 36 months of previous APD Estimating skills required or consistent demonstration of technical proficiency.
  • Advanced knowledge of body and mechanical repair/replace operations.
  • Advanced conflict resolution skills. Advanced critical thinking skills.
Special Skill Requirement
  • MA Auto Appraiser License required. 

Benefits

  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    o MA Only: $29.21 - $48.92 
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - MA - Plymouth County

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law.  Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. 

Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.


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