... supporting clients throughout their entire planning process ... As a Travel Experience Specialist, you will work remotely while helping clients transform their ...
... supporting clients throughout their entire planning process ... As a Travel Experience Specialist, you will work remotely while helping clients transform their ...
What You'll Do As an Underwriting Support Specialist, you will be responsible for specific ... software applications Exceptional communication and organizational skills A specific focus on ...
What You'll Do As an Underwriting Support Specialist, you will be responsible for specific ... software applications Exceptional communication and organizational skills A specific focus on ...
Regional Distributor Support Manager
Milwaukee, WI · Remote
$65K - $87K/yr
Performs essential functions of Distributor Product Support Specialist. * Effectively communicates ... This is a remote-based position with overnight travel up to 50% of the time to support channel ...
Regional Distributor Support Manager
Milwaukee, WI · Remote
$65K - $87K/yr
Performs essential functions of Distributor Product Support Specialist. * Effectively communicates ... This is a remote-based position with overnight travel up to 50% of the time to support channel ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Senior Remote Sensing Technician
Middleton, WI · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Senior Remote Sensing Technician
Middleton, WI · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... Collaborate with software vendors to address issues and obtain necessary support. * Participate in ...
Software Development Engineer
Madison, WI · On-site +1
This position offers remote work flexibility but is only open to candidates who reside in or are ... Collaborate closely with other Developers and supporting team members to deliver high-quality ...
Software Development Engineer
Madison, WI · On-site +1
This position offers remote work flexibility but is only open to candidates who reside in or are ... Collaborate closely with other Developers and supporting team members to deliver high-quality ...
Product Specialist - Pet Health - Remote
Milwaukee, WI · On-site +1
$55K - $100K/yr
Enough dedicated internet speed to support calls and software without delays, or dropped audio ... Specialist Locations Milwaukee Remote status Fully Remote Employment type Full-time
Product Specialist - Pet Health - Remote
Milwaukee, WI · On-site +1
$55K - $100K/yr
Enough dedicated internet speed to support calls and software without delays, or dropped audio ... Specialist Locations Milwaukee Remote status Fully Remote Employment type Full-time
Senior Specialist, Payroll
$29 - $39.50/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Senior Specialist, Payroll
$29 - $39.50/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Senior Specialist, Payroll
Eau Claire, WI · On-site
$29.25 - $39.75/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Senior Specialist, Payroll
Eau Claire, WI · On-site
$29.25 - $39.75/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Senior Specialist, Payroll
Appleton, WI · On-site
$28.75 - $39.25/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Senior Specialist, Payroll
Appleton, WI · On-site
$28.75 - $39.25/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Electronic Record Specialist - Remote
Plymouth, WI · On-site +1
$26.02 - $27.84/hr
Remote Only Job Number: RK-2026-095 Department: Rocky Knoll Health Care Center Opening Date: 07/20 ... This role ensures compliant diagnosis coding, supports Medicare processes, and maintains data ...
Electronic Record Specialist - Remote
Plymouth, WI · On-site +1
$26.02 - $27.84/hr
Remote Only Job Number: RK-2026-095 Department: Rocky Knoll Health Care Center Opening Date: 07/20 ... This role ensures compliant diagnosis coding, supports Medicare processes, and maintains data ...
Senior Specialist, Payroll
Madison, WI · On-site
$29.75 - $40.50/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Senior Specialist, Payroll
Madison, WI · On-site
$29.75 - $40.50/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Senior Specialist, Payroll
Milwaukee, WI · On-site
$29 - $39.75/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Senior Specialist, Payroll
Milwaukee, WI · On-site
$29 - $39.75/hr
Provide technical software support to clients * Identify and accurately capture out of scope work * Identify new opportunities to expand services to clients Implementation & Technology * Be an ...
Licensed Health Insurance Support Specialist - Seasonal - Remote in Wisconsin
Fond Du Lac, WI · Remote
$25/hr
... sales support, and client-facing responsibilities, allowing Field Producers to focus on growing and servicing their books of business. Position Details: * Pay: $25/hr * Fully Remote in Wisconsin
Licensed Health Insurance Support Specialist - Seasonal - Remote in Wisconsin
Fond Du Lac, WI · Remote
$25/hr
... sales support, and client-facing responsibilities, allowing Field Producers to focus on growing and servicing their books of business. Position Details: * Pay: $25/hr * Fully Remote in Wisconsin
Electronic Record Specialist - Remote
Plymouth, WI · On-site +1
$26.02 - $27.84/hr
The EMR Specialist is responsible for the accurate management of electronic health records in a ... This role ensures compliant diagnosis coding, supports Medicare processes, and maintains data ...
Electronic Record Specialist - Remote
Plymouth, WI · On-site +1
$26.02 - $27.84/hr
The EMR Specialist is responsible for the accurate management of electronic health records in a ... This role ensures compliant diagnosis coding, supports Medicare processes, and maintains data ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
Remote Software Support Specialist information
What does a remote software support specialist do?
A Remote Software Support Specialist provides technical assistance and troubleshooting for software products or services from a remote location. They help users resolve issues via phone, email, chat, or remote desktop tools, often guiding customers step-by-step through problem-solving processes. Their responsibilities also include documenting issues, escalating complex problems, and ensuring customer satisfaction. Strong communication skills and a thorough understanding of the software are essential for this role.
How does a remote software support specialist effectively collaborate with development teams to resolve complex technical issues?
Remote Software Support Specialists frequently partner with software developers to troubleshoot and resolve advanced technical problems reported by users. Collaboration typically involves documenting user issues clearly, reproducing errors, and escalating incidents with detailed logs and user feedback. Effective communication is key, as specialists must bridge the gap between end users and developers, often participating in virtual meetings or using ticketing systems to track progress. This cross-functional teamwork helps ensure that both immediate user concerns and long-term product improvements are addressed.
What are the key skills and qualifications needed to thrive as a remote software support specialist, and why are they important?
To thrive as a Remote Software Support Specialist, you need strong troubleshooting abilities, technical knowledge of relevant software products, and typically a background in IT or computer science. Familiarity with ticketing systems (such as Zendesk or Jira), remote desktop tools, and certification in areas like CompTIA A+ or Microsoft IT support are highly beneficial. Excellent communication, patience, and problem-solving skills help you effectively assist users and de-escalate challenging situations. These competencies are vital for delivering timely, effective support and ensuring user satisfaction in a remote work environment.
What is the difference between Remote Software Support Specialist vs Remote Technical Support Representative?
| Aspect | Remote Software Support Specialist | Remote Technical Support Representative |
|---|---|---|
| Required Credentials | IT certifications, software troubleshooting skills | Basic IT knowledge, customer service skills |
| Work Environment | Remote, technical support teams, software companies | Remote, customer service centers, tech companies |
| Employer & Industry Usage | Software developers, SaaS providers | Internet service providers, hardware vendors |
| Common Search & Comparison | Technical troubleshooting, software issues | Customer support, tech help desk |
The Remote Software Support Specialist focuses on troubleshooting and resolving software-related issues, often requiring technical certifications. In contrast, the Remote Technical Support Representative handles a broader range of technical problems, including hardware and network issues, with a stronger emphasis on customer service skills. Both roles are remote and serve tech-driven industries, but their specific focus and skill requirements differ.
Can I work remotely as a remote software support specialist?
Yes, many remote software support specialists work entirely remotely, providing technical assistance via phone, chat, or email. This role typically requires strong communication skills, familiarity with support tools, and sometimes specific certifications, and it often offers flexible schedules depending on the employer.
What are the most commonly searched types of Software Support Specialist jobs in Wisconsin?
The most popular types of Software Support Specialist jobs in Wisconsin are:
Full-time
Posted 12 days ago
Job description
We are looking for motivated individuals who are passionate about travel to join our growing team as Travel Experience Specialists in a remote work environment.
In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process.
As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences. This is an excellent opportunity to develop skills within the travel industry, collaborate with international travel suppliers, and build a flexible career while supporting travelers at every stage of their journey.
Key Responsibilities:
- Communicate with clients
through various platforms - Assist with travel
confirmations - Provide accurate and helpful
information - Follow up with clients prior
to travel
Requirements:
- Strong attention to detail
- Good organizational skills
- Customer service experience
preferred - Interest in the travel
industry
Benefits:
- Work from home
- Flexible schedule
- Ongoing training
- Growth potential