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Remote Software Support Engineer Jobs in Micronesia

$114K - $157K/yr

... software/firmware (products) for company exports and imports. The position will report to the JCA ... Support Global Trade (GT) organization by responding to JCA questions and information provided by ...

$135K - $181K/yr

... and remote file/object/cloud storage to support large-scale LLM inference. * Architect and ... Mentor senior and junior engineers, set technical direction for memory and storage subsystems, and ...

This position is a remote position required to reside in the surrounding Boston, MA area to support ... Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software ...

$63 - $83/hr

They will be responsible for working with senior engineers and support teams to determine system ... hardware/software compatibility and maintenance of Information Systems. They will also be ...

They will be responsible for working with senior engineers and support teams to determine system ... hardware/software compatibility and maintenance of Information Systems. They will also be ...

Work closely with peer SAP developers, SMEs, batch technicians, developers, Product/Project ... Support and troubleshooting of a SAP Business Warehouse solution used as a reporting and analytics ...

$120K/yr

... expert supporting account teams, customers, and go-to-market initiatives.The Solutions Engineer ... This position is remote in the Oregon area with a Home Office setup as determined by SHI management.

Responsible for supporting scheduling activities on multiple programs * Monitors and reports ... Experience with integrated schedules and logic networks using Microsoft Project software orhave the ...

S. remote-based candidates, preferably located in the Pacific (PST) or Mountain (MST) time zones ... Support role during substation commissioning by reviewing apparatus testing and coordinating ...

As our Digital Technology (DT) , engineering, and manufacturing operations expand, we are growing ... support Industry 4.0 transformation, modernization of legacy workflows, and the adoption of ...

Raytheon brings the strength of more than 100 years of experience and renowned engineering ... Understanding of secure software supply chains and lifecycle practices, including procurement ...

Raytheon brings the strength of more than 100 years of experience and renowned engineering ... The successful candidate will support a major FMS customer, contract with Army Contracting Command ...

As our Digital Technology, engineering, and manufacturing operations expand, we are growing our ... What You Will Do: - Lead enterprise architectural strategy supporting Industry 4.0, IIoT, smart ...

$89K - $119K/yr

Collaborate with Program Management, Engineering, Finance, Supply Chain, Legal, Estimating, and ... support program execution, and drive successful business outcomes. * Investigate and resolve ...

... supports operational efficiency. Results Orientation: Can set challenging goals for their team and ... software-defined data center (SDDC), infrastructure/platform as a service, automation ...

$123K - $164K/yr

USA (remote) Job Summary Iron Mountain is seeking an experienced Data Center Product Manager to ... software, and services. You will join a dynamic, cross-functional team sitting at the absolute ...

$52.25 - $70/hr

Support go-live and the continuation of RTX business' financial and operational performance. You ... Experience leading and communicating with project developers and analyst * Ability to travel ...

$107K - $143K/yr

LLM Integration & Prompt Engineering for Document Extraction : Experience integrating Large ... Remote work flexibility (#Li-Remote) and alternative work arrangements to support personal well ...

$21.25 - $28.75/hr

US-RI-REMOTE Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status ... Raytheon brings the strength of more than 100 years of experience and renowned engineering ...

Our medical devices, software and related services are used worldwide to diagnose and treat ... It's a great time to be a part of ZOLL! Open to Hybrid / Remote Job Summary Develop, implement, and ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What job categories do people searching Remote Software Support Engineer jobs in Micronesia look for? The top searched job categories for Remote Software Support Engineer jobs in Micronesia are:
Sr. Jurisdiction & Classification Engineer (Remote)

Sr. Jurisdiction & Classification Engineer (Remote)

Raytheon Technologies

On-site, Remote

$114K - $157K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Date Posted:

2026-07-06

Country:

United States of America

Location:

US-MA-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required after day 1

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

We have an exciting opportunity to join our Global Trade team as aSr. Jurisdiction & Classification Engineerwho will complete jurisdiction and classification assessments (JCA) for hardware, technical information, and software/firmware (products) for company exports and imports.

The position will report to the JCA Engineering within the Technology Management (TM) Center of Excellence (COE) in Global Trade. This position willbe expected to complete export product classifications in accordance with Raytheon policies/procedures based on the U.S. government (USG) regulations (ITAR and EAR) while adhering to Raytheon's values and principles.

What You Will Do

  • Be a key contributor to the JC Engineering team by conducting comprehensive technical assessments related to the export or import controls to ensure compliance with government regulations in accordance with Raytheon policy and guidelines.
  • Manage small projects and/or act as a Strategic Business Unit (SBU) point of contact (PoC).
  • Provide guidance and influence others on U.S Export Controls - including policies, procedures, and classifications.
  • Work with minimal oversight from manager and assist with difficult and complex Export Classifications.
  • Support Global Trade (GT) organization by responding to JCA questions and information provided by USG agencies including Directorate of Defense Trade Controls (DDTC), Defense Technology Security Administration (DTSA), Bureau of Industry and Security (BIS).
  • Initiate and coordinate Technical Exchanges with Engineering/GT to solve complex topics and interpretations with the ITAR/EAR.
  • Interface with other engineering disciplines, non-technical disciplines (e.g., Global Trade and program office), and suppliers to arrive at the correct and compliant export classification.
  • Contributes in achieving individual and to the greater teams' Organizational goals.
  • Assists or manages bids, financial planning, resource planning, or Earned Value (EV) metrics.
  • Be present at all team meetings, program review (e.g., Jurisdiction Commodity and Classification Board (JCCB)), and teleconferences as required.
  • Work with other JC COE teammates to enhance continuous learning, regulatory knowledge, and improved best practices within the JC COE.
  • Complete all required trainings (e.g., JCA recertification, Ethics modules, and corporate trainings) on time each year.


What You Will Learn

  • Understanding the complexities of the U.S. export regulations and how to navigate and apply them to Raytheon commodities.
  • Best practices for export classification documentation and international trade procedures.
  • Cross-functional collaboration in a large Global Trade organization.

Qualifications You Must Have

  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.
  • Experience performing US export commodity jurisdiction and classification assessments with both the U.S. Government (USG) U.S. Munitions List (USML) and Commerce Control List (CCL)
  • Experience with JCA Tools (e.g., OCR, xClass) and / or CommonPDM (cPDM) / Windchill or similar industry JCA tools


Qualifications We Prefer

  • Strong knowledge of ITAR / EAR compliance policies and procedures

  • Ability to work and thrive in a dynamic team environment requiring strong collaboration

  • Possesses sound judgement and ethical decision-making with a strategic and mission focused mindset to achieve and exceed business objectives

  • Strong computer skills, including understanding and proficiencies in MS Office applications Excel, PowerPoint, Word, and Access

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Learn More & Apply Now!

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.


This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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