Remote Software Support Engineer Jobs in Louisiana

DataVoice, a division of Harris; is seeking a GIS Developer who will be a vital contributor to industry-leading utility software solutions.

Your primary focus will be on enhancing the geospatial capabilities of our Outage Management System (OMS), ensuring the accurate and high-performance visualization of complex utility networks. You will serve as a subject matter expert on geographic information systems, collaborating across product lines to integrate mapping technologies that are foundational to the reliability and effectiveness of our client's operations.

Our Outage Management team is dedicated to building resilient, scalable, and mission-critical systems that empower utilities to restore service safely and efficiently. In this role, you will directly contribute to that mission by ensuring our software provides a clear and accurate geographic view of the grid. You will have the unique opportunity to solidify our market-leading OMS product while also contributing your expertise to the modernization of our next-generation Asset Management and Design solutions.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 10%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.

Salary:

40K - 55K USD

55K - 76K CAD

What your impact will be:

• Develop, maintain, and enhance GIS functionalities within the core C++ application framework.
• Configure and manage map services and data publishing workflows to ensure timely and accurate data delivery to client systems.
• Design and implement map configurations, symbology, and cartographic displays to create intuitive and effective user experiences for utility operators.
• Collaborate with the Outage Management and Asset Management teams to define requirements and deliver integrated geospatial solutions.
• Manage development tasks, track progress, and document changes using Jira and GitHub.
• Analyze and resolve complex spatial data and software issues to support the stability and performance of the mapping platform.
• Participate in code reviews to ensure adherence to company standards and industry best practices.

What we are looking for:

• Bachelor's degree in Geographic Information Systems, Computer Science, Geography, or a related technical field.
• 3+ years of professional experience in a GIS development or software engineering role.
• Strong proficiency in core GIS principles, including coordinate systems, projections, and spatial data formats.
• Experience with spatial databases (e.g., Oracle Spatial, PostGIS) and SQL.
• Demonstrated experience with at least one major programming language (e.g., C++, Python, Java, C#).

What would make you stand out:

• Professional development experience with C++, Javascript, PHP, leaflet, and MapLibre.
• Hands-on experience with enterprise GIS platforms such as Esri ArcGIS Enterprise or open-source alternatives.
• Familiarity with software development lifecycle tools, specifically Jira and GitHub.
• Knowledge of electric utility network data models and concepts.
• Understanding of industry standards such as the Common Information Model (CIM).

What we can offer:

• 3 weeks' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work and more!

About DataVoice:

DataVoice International's integrated utility management systems give utilities the tools they need to reliably and quickly serve their customers while cutting back on their own workloads by using accurate data to map outages, track their vehicles, communicate with workers and interact with customers. When time is of the essence and knowledge is quite literally power, reliable integrated systems from dataVoice International give utilities the edge. Check out our page for more insight https://www.datavoiceint.com/.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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