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Remote Software Support Engineer Jobs in Lafayette, LA

Aggreko

Development Engineer

New Iberia, LA · Remote

From world-class events that last a few weeks to mining operations and remote communities who rely ... Uses computer assisted engineering and design software and equipment to perform engineering tasks.

Aggreko

Senior Controls Engineer

New Iberia, LA · On-site +1

$78K - $103K/yr

From world-class events that last a few weeks to mining operations and remote communities who rely ... Uses computer assisted engineering and design software and equipment to perform engineering tasks.

Aggreko

Senior Design Engineer

New Iberia, LA · On-site +1

... remote communities who rely on us for decades. What you'll do as Senior Design Engineer: * Design safe, reliable, and costefficient power systems using codes, standards, and experience. * Support ...

SchoolMint

Technical Support Specialist

Lafayette, LA · On-site +1

Remote in San Jose, Costa Rica / Hybrid in Lafayette LA. Hours: Available to work core hours ... Collaborate with Tier 2, Tier 3, Customer Success, Product, Engineering, and other internal teams ...

Tetra Tech

Cost Estimator

Lafayette, LA · On-site +1

Assignments may be remote, field-based, or hybrid depending on client needs and project ... Support site inspections of damaged facilities and infrastructure to understand disaster-related ...

micro1 AI

Technology Transactions Counsel

Lafayette, LA · On-site +1

$350K - $410K/hr

... software, technology, or intellectual property. * Excellent legal judgment and the ability to ... support a high-performing, remote-first workforce. micro1 is an equal opportunity employer. All ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Lafayette, LA

Remote Software Support Engineer information

See Lafayette, LA salary details

$37.7K

$86.6K

$159K

How much do remote software support engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote software support engineer in Lafayette, LA is $86,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What job categories do people searching Remote Software Support Engineer jobs in Lafayette, LA look for?

The top searched job categories for Remote Software Support Engineer jobs in Lafayette, LA are:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Lafayette, LA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $86,581 per year, or $41.6 per hour.

Design Engineer (Remote Position)

Ambassador Supply LLC

Broussard, LA • On-site, Remote

Full-time

Re-posted 22 days ago

Job description

Company: Ideal Steel
Location: Broussard, Louisiana
Company Overview:
At Ideal Steel, we pride ourselves on delivering innovative and precise metal building solutions. Our Design Engineers are integral to turning concepts into reality, ensuring customer satisfaction and production success.
Core Value Expectations:
  • Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position.
  • Provide distinctive quality and unparalleled customer service both internally and externally.
  • Demonstrate and promote integrity, respect, and teamwork.
  • Invite others to help you grow through living authentically with nothing to prove, lose, or hide.
  • Evidence humility by actively receiving teaching and mentoring.

Job Summary:
If you are a Design Engineer professional looking for an exciting opportunity, Ideal Steel in Broussard, Louisiana, has a phenomenal opportunity for you! This role is responsible for providing accurate and complete designs in a timely manner while following standard company practices and procedures. This position is also responsible for final design and making sure all codes and loads have been evaluated. Additionally, this is a sales support position that assists Ideal Steel's sales and detailing departments within commercial, heavy industrial, conventional, and hybrid projects.
Key Responsibilities:
As a Design Engineer, you will:
  • Possess strong attention to detail.
  • Work independently or in a team atmosphere.
  • Exhibit strong written and verbal communication skills.
  • Be self-motivated with an objective-based work philosophy.
  • Strive to meet or exceed company and department goals.
  • Be willing to work extra hours as required by business needs.
  • Demonstrate the desire and initiative for personal and professional growth.
  • Job duties include but are not limited to the above.

Requirements
Required Education, Experience & Skills:
  • Bachelor's degree in engineering or engineering technology.
  • 3 years of experience with commercial manufacturing design.
  • Proficiency in MBS - Metal Building Software estimating program.
  • Professional, effective listening and communication skills.
  • Ability to efficiently decipher documents and information received.
  • Proficient in reading and understanding architectural and structural drawings.

Physical and Environmental Requirements:
The requirements listed in this job description are representative of the essential duties, responsibilities, knowledge, skills, and/or abilities as well as the environmental and physical demands an individual must meet to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Majority of functions are completed in an office, with periodic trips around facilities and the manufacturing plant required.
  • Walking, sitting, standing, bending, talking, hearing, seeing, and using hands to operate tools necessary for the job.
  • Ability to lift a maximum of 25 pounds.

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