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Remote Software Renewal Jobs in Tennessee (NOW HIRING)

APR

Commercial Lines Account Manager

Brentwood, TN · On-site +1

$70K - $80K/yr

Brentwood, Tennessee | Hybrid (willing to consider fully remote for the right candidate) Job ... Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or ...

RevSpring Inc

Key Account Manager

Nashville, TN · On-site +1

... renewals by clearly demonstrating the value RevSpring delivers. Product Expertise and Customer ... Location and Travel · RevSpring office-based or remote, depending on business needs. · Travel to ...

IPA

Inside Sales Rep - Southeast Region

Nashville, TN · Remote

... software solution that powers our scrubEx, alEx, and vendEx product lines. We don't just innovate ... renewals, with commissions for net new CoverCare unit additions. * 100% Remote -- sell from ...

Sodexo

Senior Director, Solution Design

Nashville, TN · On-site +1

$156K - $242K/yr

This position is remote with approximately 50% travel, and the ideal candidate will reside near a ... Advanced proficiency with solution design and proposal tools (e.g., design software, estimating ...

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Remote Software Renewal information

What is a remote software renewal specialist?

A Remote Software Renewal Specialist is a professional responsible for managing and processing software subscription renewals for clients or customers, all while working remotely. Their duties typically include reaching out to clients, providing renewal quotes, answering questions about products or services, and ensuring a seamless transition for continued software usage. They play a crucial role in maintaining customer relationships and securing recurring revenue for software vendors. Strong communication skills, sales acumen, and familiarity with CRM or renewal management tools are often required for the role.

What are the key skills and qualifications needed to thrive as a remote software renewal specialist?

To excel as a Remote Software Renewal Specialist, you need strong sales acumen, attention to detail, and experience with contract management or customer retention, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, renewal management tools, and proficiency in Microsoft Office are commonly required. Outstanding communication, negotiation, and organizational skills help build rapport with clients and manage multiple renewal cycles effectively. These competencies are essential for maximizing client retention, ensuring revenue continuity, and maintaining positive long-term customer relationships.

What are some common challenges faced by professionals in remote software renewal roles, and how can they be addressed?

Professionals in Remote Software Renewal roles often encounter challenges such as maintaining clear communication with clients across different time zones, handling objections or concerns about contract value, and staying organized while managing a high volume of renewal accounts. To address these challenges, it's important to leverage CRM tools for tracking client interactions, schedule regular check-ins to build rapport, and collaborate closely with sales, support, and product teams to ensure a seamless renewal process. Proactively anticipating client needs and being responsive to inquiries can also help build trust and facilitate successful renewals.

What is the difference between Remote Software Renewal vs Remote Software Support?

AspectRemote Software RenewalRemote Software Support
Primary FocusRenewing software licenses and subscriptionsProviding technical assistance and troubleshooting
Required CredentialsKnowledge of licensing, subscription managementTechnical skills, troubleshooting certifications
Work EnvironmentCustomer account management, renewal processesTechnical support, issue resolution
Industry UsageIT, SaaS companies, software vendors

Remote Software Renewal primarily involves managing and renewing software licenses and subscriptions, ensuring clients maintain access. In contrast, Remote Software Support focuses on assisting users with technical issues and troubleshooting. While both roles require technical knowledge, renewal roles emphasize account management and subscription expertise, whereas support roles demand problem-solving skills. Understanding these differences helps job seekers identify the right career path within the software industry.

What are popular job titles related to Remote Software Renewal jobs in Tennessee?

For Remote Software Renewal jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Software Renewal jobs in Tennessee look for?

The top searched job categories for Remote Software Renewal jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Software Renewal jobs?

Cities in Tennessee with the most Remote Software Renewal job openings:

Remote Software Renewal jobs near you

Sage Intacct Renewal Coordinator

Ardani Collective

Nashville, TN • Remote

$25 - $30/hr

Part-time

Posted 3 days ago

New

Job description

Renewal Coordinator 


Position Summary

We are seeking a proactive, highly organized Part-Time Renewal Coordinator to manage the end-to-end renewal cycle for our client portfolio. In this role, you will be the engine driving our recurring revenue stream, ensuring contract renewals are prepared accurately, delivered on time, and tracked through to completion.


This is a remote, part-time position requiring approximately 20-25 hours per week, with potential for added hours as our client base increases.


Key Responsibilities

  • Pipeline Management: Track and monitor the upcoming subscription renewal pipeline and proactively initiate the renewal workflow 60–90 days prior to contract expiration, depending on the product.
  • Contract & Quote Generation: Review existing client agreements, verify current user counts and modules, apply scheduled price increases or partner discounts, and generate accurate renewal quotes.
  • Sage Partner Portal Navigation: Utilize the Sage Intacct Partner Portal to log renewal opportunities, update contract metrics, and coordinate ordering logistics with Sage.
  • Contract/Invoice Management: Complete all tasks associated with generating and managing contracts and invoices in our internal ERP system. 
  • Internal Collaboration: Work closely with our Client Account Managers, Client Experience Specialists, and Finance team to identify upsell/cross-sell opportunities or flag potential client retention risks.
  • Client Communication: Serve as a clear, professional point of contact for client billing and procurement departments regarding renewal terms, administrative adjustments, and invoice delivery.
  • Data Integrity: Maintain flawless records of contract dates, margins, and subscription details within our internal CRM/ERP systems.


Qualifications & Skills

  • Experience: 2+ years of experience in accounting, software sales operations, billing, or account coordination. Experience working within a software VAR, MSP, or SaaS environment is highly preferred.
  • Software Familiarity:
  • Direct experience with the Sage Intacct platform or the Sage Partner Portal is a plus.
  • Proficiency with CRM systems (e.g., Salesforce, HubSpot) and standard office tools (Microsoft Excel, Adobe Acrobat).
  • Attention to Detail: Exceptional organizational skills with a proven ability to review complex software contracts and numbers without letting small errors slip through.
  • Communication: Strong written and verbal communication skills; comfortable reaching out to clients to clarify contract details or follow up on signatures.
  • Autonomy: A self-starter mindset capable of managing a recurring calendar of deadlines with minimal daily supervision.


Hourly, $25 -30 DOE