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Remote Software Installer Jobs in California (NOW HIRING)

Genesys Engineer - REMOTE

CA ยท On-site +1

Installation, configuration and testing of Genesys software * Support large implementations of the Genesys product suite * Daily operations and maintenance Requirements 3+ years experiences with:

$90K - $100K/yr

Remote in US - West Coast *Must reside in one of the following states: California, Washington ... installed base. You will ensure customers experience seamless, reliable operation within the ...

Installs, debugs and provides technical maintenance for product and component hardware and software ... Paid Time Off The application window is expected to close June 30th, 2026. #LI-DC1 #LI-Remote

Field Service Technician

Los Angeles, CA ยท Remote

$22 - $26/hr

Installs, debugs and provides technical maintenance for product and component hardware and software ... Paid Time Off The application window is expected to close July 30th 2026. #LI-DC1 #LI-Remote

Field Service Technician

Los Angeles, CA ยท Remote

$22 - $26/hr

Installs, debugs and provides technical maintenance for product and component hardware and software ... Paid Time Off The application window is expected to close July 30th 2026. #LI-DC1 #LI-Remote

Field Service Technician

Sacramento, CA ยท Remote

$22 - $28/hr

Installs, debugs and provides technical maintenance for product and component hardware and software ... Paid Time Off The application window is expected to close May 30th, 2026. #LI-DC1 #LI-Remote

Field Service Technician

Modesto, CA ยท Remote

$22 - $28/hr

Installs, debugs and provides technical maintenance for product and component hardware and software ... Paid Time Off The application window is expected to close July 30th 2026. #LI-DC1 #LI-Remote

Field Service Technician

Anaheim, CA ยท Remote

$24 - $27/hr

Installs, debugs and provides technical maintenance for product and component hardware and software ... Paid Time Off The application window is expected to close July 30th 2026. #LI-DC1 #LI-Remote

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Remote Software Installer information

What is the difference between Remote Software Installer vs Remote Software Technician?

AspectRemote Software InstallerRemote Software Technician
Required CredentialsBasic IT certifications, software knowledgeIT certifications, troubleshooting skills
Work EnvironmentRemote, client sites, or support centersRemote, technical support, or client sites
Industry UsageSoftware deployment companies, IT servicesIT support, software companies, tech services
Common Search/ComparisonYesYes

The main difference between a Remote Software Installer and a Remote Software Technician lies in their scope of work. Installers focus primarily on deploying software remotely, while technicians handle troubleshooting and technical support. Both roles often require similar certifications and are used in IT and software industries, but technicians typically have broader technical responsibilities.

What does a Remote Software Installer do?

A Remote Software Installer is responsible for installing, configuring, and updating software on computers or networks from a remote location. They use remote access tools to connect to client devices, troubleshoot installation issues, and ensure that software is properly set up and functioning. This role often involves supporting end-users or organizations by deploying new applications, performing updates, and maintaining software security. Effective communication and technical expertise are essential for resolving problems efficiently and minimizing downtime.

What are some common challenges faced by Remote Software Installers, and how can they be addressed?

Remote Software Installers often encounter challenges such as troubleshooting compatibility issues across different operating systems, dealing with limited access to client systems, and ensuring clear communication with end-users who may have varying technical expertise. To address these, it's important to stay updated with the latest software versions, use remote access tools securely, and develop clear, step-by-step documentation for users. Additionally, building strong problem-solving skills and maintaining proactive communication with other IT team members can help streamline the installation process and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Remote Software Installer, and why are they important?

To thrive as a Remote Software Installer, you need strong technical knowledge of software installation, operating systems, networking, and troubleshooting, often backed by relevant IT certifications. Familiarity with remote access tools, deployment software (such as SCCM or PDQ Deploy), and ticketing systems is typically required. Excellent problem-solving, communication, and time management skills help you effectively guide users and resolve issues remotely. These skills ensure smooth software deployment, minimize disruptions, and maintain high client satisfaction in a remote work environment.
What are popular job titles related to Remote Software Installer jobs in California? For Remote Software Installer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Software Installer jobs in California look for? The top searched job categories for Remote Software Installer jobs in California are:
What cities in California are hiring for Remote Software Installer jobs? Cities in California with the most Remote Software Installer job openings:
Genesys Engineer - REMOTE

Genesys Engineer - REMOTE

PTP

CA โ€ข On-site, Remote

Full-time

Posted yesterday


Job description

Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
  • Installation, configuration and testing of Genesys software
  • Support large implementations of the Genesys product suite
  • Daily operations and maintenance

Requirements
3+ years experiences with:
  • Genesys Enterprise Routing solutions
  • Genesys T-Server and I-Server integrations
  • Genesys SIP Server
  • Genesys Voice Portal (GVP)
  • Genesys Reporting

Desired
2+ years experience with:
  • Genesys eServices
  • Genesys Workforce Management
  • Genesys Agent Desktops (GAD and iWS)
  • Genesys Info Mart and Interactive Insights
  • J2EE (Java, Servlets, JSP, EJB, JSF)
  • .NET (C#, ASP.NET, ADO.NET)

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.

PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004