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Remote Software Installer Jobs in California (NOW HIRING)

Daisy Co.

Remote Tech Support Consultant

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Vision insurance About Daisy Daisy is a national leader in smart space installation and services ... Daisy will provide the computer, headset, and required software. Preferred Attributes * Strong ...

Race Communications

Fiber Designer I - Remote

Merced, CA · Remote

$27 - $30/hr

... installation teams during project implementation. Requirements Qualifications and Experience ... Proven experience in CAD software for design purposes required * Strong knowledge of fiber optic ...

Race Communications

Fiber Designer I - Remote

Phelan, CA · Remote

$27 - $30/hr

... installation teams during project implementation. Requirements Qualifications and Experience ... Proven experience in CAD software for design purposes required * Strong knowledge of fiber optic ...

The Rockridge Group

Data Engineer

Emeryville, CA · Remote

$132K - $159K/yr

DATA ENGINEER LOCATION: 100% remote Skillsets/experience: * Engineer background * Google ... Very proficient with installation, data interruption to administration

Arka Infotech Inc

Java Script Engineer

Palo Alto, CA · On-site +1

JavaScript Engineer Palo Alto, CA 12 months+ Skills/Experience 6+ years of software engineering ... Completes documentation and procedures for installation and maintenance. May interact with users to ...

PTP

Genesys Engineer - REMOTE

CA · On-site +1

Installation, configuration and testing of Genesys software * Support large implementations of the Genesys product suite * Daily operations and maintenance Requirements 3+ years experiences with:

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Remote Software Installer information

What is the difference between Remote Software Installer vs Remote Software Technician?

AspectRemote Software InstallerRemote Software Technician
Required CredentialsBasic IT certifications, software knowledgeIT certifications, troubleshooting skills
Work EnvironmentRemote, client sites, or support centersRemote, technical support, or client sites
Industry UsageSoftware deployment companies, IT servicesIT support, software companies, tech services
Common Search/ComparisonYesYes

The main difference between a Remote Software Installer and a Remote Software Technician lies in their scope of work. Installers focus primarily on deploying software remotely, while technicians handle troubleshooting and technical support. Both roles often require similar certifications and are used in IT and software industries, but technicians typically have broader technical responsibilities.

What does a Remote Software Installer do?

A Remote Software Installer is responsible for installing, configuring, and updating software on computers or networks from a remote location. They use remote access tools to connect to client devices, troubleshoot installation issues, and ensure that software is properly set up and functioning. This role often involves supporting end-users or organizations by deploying new applications, performing updates, and maintaining software security. Effective communication and technical expertise are essential for resolving problems efficiently and minimizing downtime.

What are some common challenges faced by Remote Software Installers, and how can they be addressed?

Remote Software Installers often encounter challenges such as troubleshooting compatibility issues across different operating systems, dealing with limited access to client systems, and ensuring clear communication with end-users who may have varying technical expertise. To address these, it's important to stay updated with the latest software versions, use remote access tools securely, and develop clear, step-by-step documentation for users. Additionally, building strong problem-solving skills and maintaining proactive communication with other IT team members can help streamline the installation process and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Remote Software Installer, and why are they important?

To thrive as a Remote Software Installer, you need strong technical knowledge of software installation, operating systems, networking, and troubleshooting, often backed by relevant IT certifications. Familiarity with remote access tools, deployment software (such as SCCM or PDQ Deploy), and ticketing systems is typically required. Excellent problem-solving, communication, and time management skills help you effectively guide users and resolve issues remotely. These skills ensure smooth software deployment, minimize disruptions, and maintain high client satisfaction in a remote work environment.
What are popular job titles related to Remote Software Installer jobs in California? For Remote Software Installer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Software Installer jobs in California look for? The top searched job categories for Remote Software Installer jobs in California are:
What cities in California are hiring for Remote Software Installer jobs? Cities in California with the most Remote Software Installer job openings:
Remote Software Installer jobs near you
Remote Tech Support Consultant

Remote Tech Support Consultant

Daisy Co.

Costa Mesa, CA • On-site, Remote

$96K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance

About Daisy
Daisy is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively, enhancing our clients' daily lives through innovative and personalized solutions.
Position Summary
The Remote Tech Support Consultant is the first technical voice clients reach when something is not working in their smart space. Working from home, you resolve audio-visual, networking, control, lighting, and surveillance issues over the phone using remote management tools. You own each case from the moment the call starts to the moment it is closed or properly handed off to a branch technician. You are part of the Daisy Call Center team and partner closely with branch service, sales, and trade partners to keep client systems running seamlessly.
Key Responsibilities
  • Remote troubleshooting for clients: Diagnose and resolve client issues across AV, networking, control, lighting, and surveillance platforms using remote management tools.
  • Remote support for Daisy techs: Provide expert support for our internal Daisy Technicians when they are in the field.
  • Case creation and management: Open a case in Dynamics for every material interaction and either resolve and close, or assign to a branch with full context.
  • Client engagement: Build trust on every call.
  • Work order and booking: When a truck roll is required, create the work order, schedule the booking against branch capacity, and confirm details with the client.
  • Payment collection: Collect payment from clients over the phone using Daisy payment links.
  • DaisyCare / membership enrollment: Sign clients up for ongoing support programs.
  • Lead handling: Pre-qualify leads against the documented lead-management process and assign them to the appropriate branch sales contact.
  • Documentation: Capture clear, accurate notes for every case so the next person picking it up loses no context.
  • Continuous improvement: Surface gaps in processes, systems and training; help refine call-center processes as the function scales.

Systems You Will Support
You should be confident learning and supporting the platforms Daisy clients rely on. Deep expertise across every system is not required at hire, but a strong base in networking and at least one major control platform is essential.
Qualifications
  • High school diploma or equivalent.
  • 3 to 5 years of experience in AV, networking, or technology integration, with meaningful time spent troubleshooting remotely or by phone.
  • Working knowledge of at least one major control platform (Control4, Savant, Crestron, URC, Josh.ai, or Elan); Control4 Certification preferred.
  • Solid networking fundamentals across routing, switching, and Wi-Fi (Araknis, Ubiquiti, eero, Fortinet, Cisco, Ruckus, or similar).
  • Comfort with CRM-based case management (Dynamics 365 a plus) and telephony / messaging tools (RingCentral, Beetexting).

Remote Work Requirements
  • Reliable high-speed internet (minimum 100 Mbps down / 20 Mbps up recommended) and a quiet, dedicated workspace.
  • Ability to work scheduled shifts within Daisy Call Center hours.
  • Daisy will provide the computer, headset, and required software.

Preferred Attributes
  • Strong accountability and ownership; closes the loop without being chased.
  • Client-centric and innovative mindset when approaching client interactions.
  • Strong client service orientation and a clear, calm phone presence that de-escalates tough situations with clients as needed.
  • Effective proactive problem-solving; comfortable working through ambiguity over the phone.
  • Commitment to continuous learning and adaptability to new technologies.
  • Collaborative across branch and central teams.
  • Good attention to detail and disciplined use of CRM systems.

Compensation & Benefits
  • Competitive salary based on experience.
  • Health insurance (Medical, Vision, Dental).
  • 401(k) retirement plan.
  • Paid vacation and sick leave.
  • Opportunities for professional growth and industry certification, including manufacturer training pathways.

Work Environment
  • Fully remote role.
  • Daisy maintains a strict smoke, alcohol, and drug-free policy across all buildings, vehicles, job sites, and whenever representing the brand. The same expectation applies during scheduled remote work hours.

This is a remote position.
Compensation: $96,000.00 - $120,000.00 per year
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we're looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we're always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

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