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Remote Shopify Chat Support Jobs in Massachusetts

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Remote Shopify Chat Support information

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Massachusetts?

The most popular types of Shopify Chat Support jobs in Massachusetts are:

What are popular job titles related to Remote Shopify Chat Support jobs in Massachusetts?

For Remote Shopify Chat Support jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Shopify Chat Support jobs in Massachusetts look for?

The top searched job categories for Remote Shopify Chat Support jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Shopify Chat Support jobs?

Cities in Massachusetts with the most Remote Shopify Chat Support job openings:

Infographic showing various Remote Shopify Chat Support job openings in Massachusetts as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution.

Licensed Mental Health Therapist (Remote) - Full-Time Position

Vitality Recovery Mental Healthcare

Quincy, MA โ€ข Remote

Full-time

Posted yesterday

New


Job description

Position Overview

Vitality Recovery Mental Healthcare is actively seeking dedicated and compassionate licensed mental health therapists (LMFT, LMHC, LICSW) to join our team. In this full-time, remote position, you will play a crucial role in empowering clients to enhance their mental well-being through effective counseling and support.

About the Organization

Vitality Recovery Mental Healthcare is a progressive community health clinic located in Quincy, Massachusetts. We are committed to providing high-quality mental health services to adults seeking support for their emotional and psychological challenges. Our approach combines evidence-based methodologies with personalized care to ensure our clients receive the best possible outcomes. As a team, we prioritize the well-being of not only our clients but also our therapists, creating an environment that fosters professional growth and work-life balance.

Work Environment

This position offers the flexibility of remote work, allowing you to create your own schedule while maintaining a strong connection with your clients. Our therapy platform serves as an all-in-one counselor dashboard where you can conduct live video sessions, send secure messages, and manage your appointments. The supportive infrastructure ensures that all administrative and technological tasks are handled seamlessly, so you can focus entirely on providing quality care.

Key Responsibilities

As a Remote Mental Health Counselor at Vitality Recovery Mental Healthcare, your key responsibilities will include:

  • Conducting individual counseling sessions via video chat with clients to address their mental health needs.
  • Facilitating discussions around emotions, experiences, and personal growth to foster client insight and self-awareness.
  • Assisting clients in defining and achieving their personal goals while acting as an advocate for their needs.
  • Assessing clients' mental health conditions thoroughly and developing tailored treatment plans that utilize solution-focused strategies rooted in your clinical expertise.
Patient Population / Client Focus

In this role, you will work with a carefully screened population of clients, consisting primarily of stable adults with low acuity concerns. Our meticulous client-matching process aligns you with individuals whose needs reflect your specific areas of expertise and demographic interests, ensuring a meaningful therapeutic relationship.

Qualifications

To be considered for this position, candidates must meet the following qualifications:

  • A Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A valid, full state license in good standing to practice independently as either a Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Independent Clinical Social Worker (LICSW).
  • Strong interpersonal skills, demonstrating empathy and an understanding nature.
  • Proficiency in utilizing digital tools and technology for counseling purposes.
Preferred Experience

Ideal candidates will possess at least two years of professional experience in mental health counseling, providing them with the clinical knowledge and skills necessary to excel in this role. Experience working in telehealth or remote counseling settings is a plus, as it enables seamless engagement with clients in a virtual environment.

Compensation and Benefits

We offer a competitive salary range of USD 90,000 to 104,000 per year, depending on your working hours and availability. In addition to an attractive salary, our benefits package includes:

  • A sign-on bonus to welcome you to our team.
  • Weekly direct deposit to ensure timely payment.
  • A monthly healthcare stipend for full-time therapists to assist with health-related costs.
Career Growth Opportunities

At Vitality Recovery, we value your professional development and provide opportunities for continuous learning and advancement. Our supportive leadership encourages you to pursue further training, certifications, or specializations that align with your passions and career goals, enabling you to enhance your competence and standing within the mental health community.

Why Join Our Team

By joining Vitality Recovery Mental Healthcare, you will become part of a compassionate team dedicated to making a positive impact in the lives of our clients. Our emphasis on work-life balance, minimal administrative burdens, and the provision of unlimited client referrals enables you to focus on what you do bestโ€”providing exceptional care. Experience a fulfilling career where your contributions are valued and where you have the support needed to thrive professionally.

Application Information

If you meet the qualifications and are excited about the opportunity to make a difference in the mental health field, we invite you to apply now with your resume. Join us at Vitality Recovery Mental Healthcare and embark on a rewarding career that promotes well-being for both clients and clinicians alike!