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Remote Shopify Chat Support Jobs in Iowa (NOW HIRING)

TEKsystems

Isp Tech

Cedar Rapids, IA · Remote

$15 - $15.50/hr

... t requests via phone, email, or chat, including password resets, software installations, and ... Will consider fully remote candidates as well. Expectation is that training will be 100% remote.

Saige Partners

Electrical Engineer

Iowa City, IA · On-site +1

Let's Chat Book a time here. Electrical Engineer Job Overview: Our client, in Civil Engineering, is ... This role involves coordinating and supporting multi-disciplinary engineering projects from initial ...

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All JobsShopify Chat Support JobsRemote Shopify Chat Support JobsRemote Shopify Chat Support Jobs in Iowa

Remote Shopify Chat Support information

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Shopify Chat Support jobs in Iowa? For Remote Shopify Chat Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Shopify Chat Support jobs in Iowa look for? The top searched job categories for Remote Shopify Chat Support jobs in Iowa are:
What cities in Iowa are hiring for Remote Shopify Chat Support jobs? Cities in Iowa with the most Remote Shopify Chat Support job openings:
Remote Shopify Chat Support jobs near you
Contract Virtual Care Veterinary Technician - Telemedicine

Contract Virtual Care Veterinary Technician - Telemedicine

Dutch

Des Moines, IA • Remote

$18/hr

Contractor

Posted 25 days ago

Job description

Care when it counts - from wherever you practice.
 
At Dutch, we're on a mission to make high-quality veterinary care more accessible, affordable, and supportive - for both pets and the professionals who care for them. We believe care shouldn't be limited by clinic hours or commute distance.
 
With Dutch, veterinary professionals can connect with clients for real advice, real prescriptions, and real impact - all from the comfort of home, supported by tools like our in-house EMR and digital workflows that help you focus on patient care.
 
Backed by leading investors, Dutch provides the stability and resources to support our team in delivering the highest standard of telemedicine care.
 
We're seeking experienced, Credentialed Veterinary Technicians to join our growing telehealth team. This is a flexible, remote opportunity ideal for tech-savvy, client-focused vet techs who want to make a real impact in virtual care while enjoying autonomy and convenience.
What You'll Be Doing
  • Engaging with clients: Connect with pet owners via the EMR messaging system, providing support, education, and guidance on their pets' health and well-being
  • Managing EMR tasks: Handle refill approvals, prescription requests, async case reviews, and renewals efficiently
  • Verifying and process prescriptions: Coordinate with partner pharmacies and ensure appropriate follow-up for client requests
  • Resolving pharmacy holds: Complete approvals and communicate with doctors and clients as needed
  • Supporting doctor coverage: Monitor shared veterinary admin communications and assist daily as needed
  • Collaborating cross-functionally: Provide feedback to improve processes, systems, and workflows
  • Participating in training and process improvement: Contribute to telehealth initiatives, compliance, and team development
  • Delivering top-tier client care: Provide empathetic, high-quality service while following clinical protocols and adapting to each case
  • Thriving in a fast-paced environment: Continuously learn and improve your skills to deliver excellent care
  • Growing: Opportunities to grow over time, responsibilities may expand to include more advanced clinical support and virtual care workflows
What You Bring to the Team
  • Passion for veterinary care: Driven to provide high-quality, empathetic support to pet parents
  • Strong communication skills: Confident in client education and collaborating with doctors and teammates
  • Independent and proactive: Manage priorities and tasks effectively with minimal supervision
  • Continuous learner: Eager to grow professionally and take on new challenges in telehealth
  • Tech-savvy and organized: Comfortable navigating multiple computer programs, EMRs, and telehealth platforms
  • Remote-ready: Professional home workspace with reliable internet (>100mb_down, >100mb_up, <10ms latency) and comfort sitting/standing at a computer for extended periods
  • Schedule & Availability: Must be able to maintain consistent availability during daytime Pacific Standard Time (PST) hours, including evenings and weekends. Preference will be given to candidates available Sunday through Thursday. While schedules generally remain within these timeframes, occasional adjustments may be required to meet business needs. Advance notice will be provided whenever schedule changes are necessary.
Qualifications
  • Credentialed Veterinary Technician (LVT, CVT, RVT)
  • 2-3+ years of clinical experience in small animal veterinary medicine; emergency or specialty experience is a plus
  • Comfortable using digital tools (telehealth platforms, EMRs, chat systems)
  • Empathetic, organized, and adaptable to a fast-paced, remote-first environment
This is a 1099 contractor role with the potential to transition to a W2 position based on performance.
 
You'll be supported by our Clinical Director, Vet Support team, and Customer Service team, and a streamlined platform that allows you to focus on what you do best: providing excellent care to pets and peace of mind to their people.
 
Compensation starts at $18/hour and will be determined by experience, location, and other factors.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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