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Remote Shopify Chat Support Jobs in California (NOW HIRING)

Accounting Support

Campbell, CA · On-site +1

$34/hr

This is a fully remote role, but candidates must be located in the following states: Alabama ... Prior experience with omnichannel chat support * Strong understanding of financial concepts and ...

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Remote Shopify Chat Support information

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in California? The most popular types of Shopify Chat Support jobs in California are:
What are popular job titles related to Remote Shopify Chat Support jobs in California? For Remote Shopify Chat Support jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Remote Shopify Chat Support jobs? Cities in California with the most Remote Shopify Chat Support job openings:
Accounting Support

Accounting Support

Aquent

Campbell, CA • On-site, Remote

$34/hr

Temporary

Posted 10 days ago


Job description

Placement Type:
Temporary
Salary:
$34 Hourly
Start Date:
May 13, 2026
We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.
*Must have a QuickBooks account or be willing to download and utilize the free trial version.
This is a fully remote role, but candidates must be located in the following states: Alabama Arizona Colorado FloridaI daho Iowa Kentucky Michigan Minnesota Mississippi Missouri Montana New York North Carolina North Dakota Oklahoma Pennsylvania South Carolina South Dakota TexasVirginia Wisconsin Wyoming
Requirements:
  • Active user of QuickBooks Online (QBO)
  • Proven experience in accounting or bookkeeping
  • Prior experience with omnichannel chat support
  • Strong understanding of financial concepts and data analysis
  • Ability to handle complex, data-driven accounting questions
  • Experience working with SMB clients is preferred.

Responsibilities:
  • Respond to customer queries via omni chat platforms
  • Handle accounting-related questions requiring deep financial expertise
  • Support SMB business owners with bookkeeping and financial guidance
  • Analyze and interpret financial data to provide accurate responses
  • Complete assigned PPT-based tasks as needed

Nice to Have:
  • SMB business owners with hands-on accounting experience
  • Previously engaged experts with relevant domain expertise
  • Accountants/bookkeepers comfortable with high-volume, data-heavy queries

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