Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...
Quick apply
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...
San Mateo, CA · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Customer Service Representative (Email & Chat Support) - Remote Location: 100% Remote (Must reside ... Work at least one weekend day each week * Work assigned holidays Remote Work Requirements
San Mateo, CA · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
Customer Service Representative (Email & Chat Support) - Remote Location: 100% Remote (Must reside ... Work at least one weekend day each week * Work assigned holidays Remote Work Requirements
San Diego, CA · On-site
$27 - $29/hr
Medical
Dental
Vision
Life
Retirement
PTO
What You'll Do: ✅ Support customers via phone, email, chat, and social media ✅ Process and ... Shopify and other eCommerce platforms while helping improve processes and the overall customer ...
San Diego, CA · On-site
$27 - $29/hr
Medical
Dental
Vision
Life
Retirement
PTO
What You'll Do: ✅ Support customers via phone, email, chat, and social media ✅ Process and ... Shopify and other eCommerce platforms while helping improve processes and the overall customer ...
Sacramento, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Deliver chat support and make outbound customer calls as needed. * Troubleshoot issues involving ... Schedules may include days, evenings, nights, weekends, and holidays . * Various shift structures ...
Sacramento, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Deliver chat support and make outbound customer calls as needed. * Troubleshoot issues involving ... Schedules may include days, evenings, nights, weekends, and holidays . * Various shift structures ...
San Diego, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ... Schedules are not limited to a traditional Monday through Friday workweek and may include weekends ...
San Diego, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ... Schedules are not limited to a traditional Monday through Friday workweek and may include weekends ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Del Rey, CA · On-site
$25 - $27/hr
Medical
Dental
Vision
Life
Retirement
Primary point of contact for chat support. Work Schedule: * Flexible schedule (some nights/weekends for events/projects; Longer shifts during peak production may be required). * 40+ hour a week shift ...
Brea, CA · On-site
$16.50 - $22.50/hr
Customer Support: Resolve customer inquiries via live chat, email, and phone regarding product ... Proficiency with E-commerce platforms (like Bigcommerce, Shopify, Amazon & Ebay) and CRM software ...
Quick apply
Brea, CA · On-site
$16.50 - $22.50/hr
Customer Support: Resolve customer inquiries via live chat, email, and phone regarding product ... Proficiency with E-commerce platforms (like Bigcommerce, Shopify, Amazon & Ebay) and CRM software ...
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Medical
Dental
Retirement
PTO
We are seeking a customer-oriented professional with a deep understanding of e-commerce support and ... Process and track orders within Shopify, handling tracking inquiries, order modifications, holds ...
Santa Ana, CA · On-site
$16.75 - $22.75/hr
Medical
Dental
Retirement
PTO
We are seeking a customer-oriented professional with a deep understanding of e-commerce support and ... Process and track orders within Shopify, handling tracking inquiries, order modifications, holds ...
Santa Ana, CA · On-site
$20 - $22/hr
Medical
Dental
Retirement
PTO
We are seeking a customer-oriented professional with a deep understanding of e-commerce support and ... Process and track orders within Shopify , handling tracking inquiries, order modifications, holds ...
Quick apply
Santa Ana, CA · On-site
$20 - $22/hr
Medical
Dental
Retirement
PTO
We are seeking a customer-oriented professional with a deep understanding of e-commerce support and ... Process and track orders within Shopify , handling tracking inquiries, order modifications, holds ...
Truckee, CA · On-site
$18.25 - $25/hr
Medical
Dental
Retirement
Provide order support to customers, including processing sales orders, address updates, lost packages, cancellations, and returns in Shopify and Netsuite. * Build relationships and trust with ...
New
Truckee, CA · On-site
$18.25 - $25/hr
Medical
Dental
Retirement
Provide order support to customers, including processing sales orders, address updates, lost packages, cancellations, and returns in Shopify and Netsuite. * Build relationships and trust with ...
New
Grizzly Flats, CA · On-site
$14.25 - $19.50/hr
Retirement
You will have one weekend day off and one weekday off. Days off are typically not consecutive, we ... Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ...
New
Grizzly Flats, CA · On-site
$14.25 - $19.50/hr
Retirement
You will have one weekend day off and one weekday off. Days off are typically not consecutive, we ... Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ...
New
$20.25 - $27.75/hr
... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
$20.25 - $27.75/hr
... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Highland, CA · On-site
$20.25 - $27.75/hr
... live chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides first ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...
Santa Fe Springs, CA · On-site
$17 - $19/hr
... and chat. Responsibilities also include, but are not limited to, processing customer returns ... Documents every customer service interaction in Shopify and Zendesk as appropriate for the ...
Santa Fe Springs, CA · On-site
$17 - $19/hr
... and chat. Responsibilities also include, but are not limited to, processing customer returns ... Documents every customer service interaction in Shopify and Zendesk as appropriate for the ...
... and chat. Responsibilities also include, but are not limited to, processing customer returns ... Documents every customer service interaction in Shopify and Zendesk as appropriate for the ...
... and chat. Responsibilities also include, but are not limited to, processing customer returns ... Documents every customer service interaction in Shopify and Zendesk as appropriate for the ...
Fountain Valley, CA · On-site
$27/hr
... support to web, store, and trade clients via phone, email, and live chat. * Manage customer ... Proficiency with NetSuite, Hiver, and Shopify (or similar systems). * Excellent attention to detail ...
Quick apply
Fountain Valley, CA · On-site
$27/hr
... support to web, store, and trade clients via phone, email, and live chat. * Manage customer ... Proficiency with NetSuite, Hiver, and Shopify (or similar systems). * Excellent attention to detail ...
Fountain Valley, CA · On-site
$17.25 - $23.50/hr
... support to web, store, and trade clients via phone, email, and live chat. * Manage customer ... Proficiency with NetSuite, Hiver, and Shopify (or similar systems). * Excellent attention to detail ...
Fountain Valley, CA · On-site
$17.25 - $23.50/hr
... support to web, store, and trade clients via phone, email, and live chat. * Manage customer ... Proficiency with NetSuite, Hiver, and Shopify (or similar systems). * Excellent attention to detail ...
| Aspect | Weekend Shopify Chat Support | Weekend Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, familiarity with Shopify platform | Customer service skills, sometimes specific industry knowledge |
| Work Environment | Online chat support, e-commerce focus | Call centers, retail stores, or online |
| Industry Usage | Primarily in e-commerce and online retail | Various sectors including retail, telecom, and services |
| Search & Comparison Intent | Focus on e-commerce support roles | General customer service roles across industries |
Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.
The most popular types of Shopify Chat Support jobs in California are:
Cities in California with the most Weekend Shopify Chat Support job openings:
$15 - $19.50/hr
Full-time
Re-posted 29 days ago
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.
