1

Weekend Shopify Chat Support Jobs in California (NOW HIRING)

... systems (Shopify POS strongly preferred), Mac/iOS devices, and mobile payment systems • ... and weekends during key retail events • Highly organized, detail-oriented, and a proactive ...

About the Role The Customer Support Specialist serves as the first point of contact for customers ... and chat channels. * Flexibility to work evenings, weekends, or holidays as needed based on ...

... Google Sheets, Shopify, ASN systems, and other softwares. * Product Management: Assist the ... Ensure a clear and timely flow of information to coordinate shipments, resolve issues, and support ...

This role provides customer support via phone, chat, and email and is scheduled for a 40-hour work ... Ability to work a flexible schedule, including evenings, weekends, and holidays as needed * Private ...

IT Helpdesk Support

Los Angeles, CA · On-site

$100K - $110K/yr

Experience with POS systems (Shopify POS strongly preferred), Mac/iOS devices, and mobile payment ... Flexible schedule, with occasional availability on evenings and weekends during key retail events

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Full-Time Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day. Why Customer Service at Uline ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

next page

Showing results 1-20

Weekend Shopify Chat Support information

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What are some common challenges faced by Weekend Shopify Chat Support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What are Weekend Shopify Chat Support roles?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a Weekend Shopify Chat Support, and why are they important?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.
What are the most commonly searched types of Shopify Chat Support jobs in California? The most popular types of Shopify Chat Support jobs in California are:
What cities in California are hiring for Weekend Shopify Chat Support jobs? Cities in California with the most Weekend Shopify Chat Support job openings:
IT Helpdesk Support

IT Helpdesk Support

SKIMS

Los Angeles, CA • On-site

Full-time

Posted 22 days ago


Skims rating

7.5

Company rating: 7.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Job Summary:
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. As IT Helpdesk Support – Retail, you’ll play a key role in ensuring our SKIMS retail stores run seamlessly by delivering fast, thoughtful, and effective technical support.
Responsibilities:
• Provide first-line technical support to all SKIMS retail store locations via phone, Slack, ticketing system, or email
• Troubleshoot and resolve POS, mobile device, printer, and network issues in a timely manner
• Assist with store technology setup and support for new store openings, relocations, and events
• Collaborate with Retail Operations, Facilities, and Store Design teams to ensure technology needs are met
• Support onboarding and offboarding of retail team members, including account provisioning and hardware setup
• Escalate unresolved issues to appropriate IT team members and follow through to resolution
• Maintain IT knowledge base and update documentation for common support workflows
• Track, update, and close tickets using SKIMS' internal ticketing system
• Monitor systems and proactively identify issues that may impact store performance
• Assist in regular audits to ensure compliance with IT and security protocols
Qualifications:
Required:
• 3-5 years of experience in IT helpdesk or technical support, ideally supporting retail environments
• Experience with POS systems (Shopify POS strongly preferred), Mac/iOS devices, and mobile payment systems
• Familiarity with remote troubleshooting tools and ticketing systems (e.g., Zendesk, Jira)
• Strong customer service orientation with excellent verbal and written communication skills
• Ability to stay calm under pressure and respond with urgency in high-stakes retail situations
• Flexible schedule, with occasional availability on evenings and weekends during key retail events
• Highly organized, detail-oriented, and a proactive problem-solver
• 50% of travel
Preferred:
• Experience supporting fast-growing or high-volume retail environments
• Knowledge of networking basics (Wi-Fi, routers, VPN)
• Comfortable working with tools and penchant for being handy
• Experience with RFID technology in a retail environment
Company:
SKIMS provides a wide-ranging line of underwear, loungewear, and shapewear designed to deliver solutions for every body. It is a sub-organization of Skims. Founded in 2019, the company is headquartered in Culver City, USA, with a team of 51-200 employees. The company is currently Growth Stage.

What Skims employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom