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Remote Shipping Customer Service Jobs in Racine, WI

Remote Customer Service Specialist

Milwaukee, WI ยท On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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You will continue to support and service them over time, helping them navigate changes and making sure they remain protected and satisfied with their coverage. This is a fully remote and commission ...

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Remote Shipping Customer Service information

See Racine, WI salary details

$9

$17

$25

How much do remote shipping customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote shipping customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Shipping Customer Service vs Remote Order Processing Specialist?

AspectRemote Shipping Customer ServiceRemote Order Processing Specialist
CredentialsCustomer service experience, basic computer skillsOrder management experience, familiarity with ERP systems
Work EnvironmentHome office, customer support platformsHome office, order processing software
Industry UsageLogistics, e-commerce, retailSupply chain, e-commerce, retail
Search/Comparison IntentCustomer support roles in shippingOrder management roles in logistics

Remote Shipping Customer Service focuses on assisting customers with shipping inquiries, tracking, and issues, while Remote Order Processing Specialists handle order entry, verification, and processing. Both roles require strong communication skills and familiarity with online platforms, but differ in their primary functions within the supply chain process.

What are popular job titles related to Remote Shipping Customer Service jobs in Racine, WI? For Remote Shipping Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What cities near Racine, WI are hiring for Remote Shipping Customer Service jobs? Cities near Racine, WI with the most Remote Shipping Customer Service job openings:

Remote Customer Service Specialist

ForgeFit

Milwaukee, WI โ€ข On-site, Remote

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.