This will be a remote role. This role is responsible for providing a differentiated service ... Trade School or Associate Degree in Mechanical, Electrical, or Automotive Engineering * Excellent ...
This will be a remote role. This role is responsible for providing a differentiated service ... Trade School or Associate Degree in Mechanical, Electrical, or Automotive Engineering * Excellent ...
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D. program in fields such as Computer Science, Electrical Engineering, Applied Mathematics, or related disciplines. Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for ...
D. program in fields such as Computer Science, Electrical Engineering, Applied Mathematics, or related disciplines. Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for ...
D. program in fields such as Computer Science, Electrical Engineering, Applied Mathematics, or related disciplines. Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for ...
D. program in fields such as Computer Science, Electrical Engineering, Applied Mathematics, or related disciplines. Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for ...
D. program in fields such as Computer Science, Electrical Engineering, Applied Mathematics, or related disciplines. Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for ...
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D. program in fields such as Computer Science, Electrical Engineering, Applied Mathematics, or related disciplines. Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for ...
D. program in fields such as Computer Science, Electrical Engineering, Applied Mathematics, or related disciplines. Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for ...
D. program in fields such as Computer Science, Electrical Engineering, Applied Mathematics, or related disciplines. Working Location Location flexible (Tokyo, NYC, remote) The target hourly rate for ...
This will be a remote role. This role is responsible for providing a differentiated service ... Trade School or Associate Degree in Mechanical, Electrical, or Automotive Engineering * Excellent ...
This will be a remote role. This role is responsible for providing a differentiated service ... Trade School or Associate Degree in Mechanical, Electrical, or Automotive Engineering * Excellent ...
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Bennington, NE · Remote
$116K/yr
Remote in the US #LI-Remote This role is contributing to the Electrification Services Business Area ... A Bachelor of Science degree in Mechanical or Electrical Engineering highly preferred. Combination ...
Data Center COE Project Manager
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$116K/yr
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Patent Agent
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Bachelor's degree in Chemical Engineering, Computer Science, Computer or Electrical Engineering ... Principal Applicants Only. #LI-Remote #LI-CP1
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Omaha, NE · Remote
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Omaha, NE · Remote
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Omaha, NE · On-site +1
$27.30 - $43.70/hr
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Utility Operator II
Omaha, NE · On-site +1
$27.30 - $43.70/hr
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Project Manager - Design
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Project Manager - Design
Omaha, NE · Remote
Company Description CRB is a leading provider of sustainable engineering, architecture ... Lead and manage multidisciplinary design teams (architecture, mechanical, electrical, plumbing ...
Project Manager - Design
Omaha, NE · Remote
Company Description CRB is a leading provider of sustainable engineering, architecture ... Lead and manage multidisciplinary design teams (architecture, mechanical, electrical, plumbing ...
Quick apply
Project Manager - Design
Omaha, NE · Remote
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Virtual Design Construction Designer
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Omaha, NE · On-site +1
$18.99 - $28.51/hr
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Clinical Research Associate I
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Virtual Design Construction Designer
Omaha, NE · On-site +1
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This position has the potential to be a remote position. Responsibilities: * Complete the ... Recommend electrical and automation practices by analyzing past projects, electrical codes, and ...
Virtual Design Construction Designer
Omaha, NE · On-site +1
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Remote Shadowing Electrical Engineer information
- Home Based Electrical Engineering Consultant
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Tech-Line Virtual Appliance Technician (Remote), Master Technician
Lincoln, NE • On-site, Remote
Full-time
PTO
Re-posted 26 days ago
Whirlpool rating
7.4
Based on 164 frontline employees who took The Breakroom Quiz
95th of 156 rated electronics manufacturers
Job description
External Description: Requisition ID: 68550
ABOUT WHIRLPOOL CORPORATION
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
This role in summary
Whirlpool is currently seeking qualified candidates for Tech-Line Virtual Appliance Technician (Remote), Master Technician. This will be a remote role.
This role is responsible for providing a differentiated service experience where technical support is provided in the installation, diagnosis, and repair of Whirlpool's family of brands of major appliances. Work is completed through multi-channel interactions including voice, chat, email, and video calls while achieving all quality and interaction objectives. The Senior Specialist, Technician is also responsible for cross-functional communication and collaboration to create the desired customer experience.
Your responsibilities will include
- Support Consumer Service Analytics as analyst enabling deployment of the Consumer Care Strategy with significant direction from Sr Analyst and Consumer Services Leadership
- Typing 35 wpm
- Provide detailed information on new or emerging issues to Quality and Engineering teams
- Provide technical support using multi-channel interactions in the installation, diagnosis, and repair of Whirlpool's family of brands of major appliances
- Identify and communicate business and content gaps for continuous improvement efforts
- Work for extended periods of time at a desk
- Converse using a headset. A headset will be provided to you.
- Learn through direct instruction and self-study
- Handle company confidential information
- Work a non-traditional work schedule within the hours of operation (8 a.m. - 8 p.m. EST)
- You can work this job remotely from anywhere in the US
- Provide an in-home office environment that is ergonomic, comfortable, and in its own space separate from the living space
- Provide office equipment other than the PC (desk, chair, lighting)
- Provide a quiet environment during work hours with no distractions
- Cable or DSL internet service must be available in your area with a 12 mpbs download and 2 mbps upload. Satellite service is not acceptable. WI-FI is not acceptable. A wired ethernet cable connection is required
Minimum requirements
- High School Diploma or GED
- 3+ years of appliance repair experience
- 2+ years of experience in electrical and mechanical operation to major appliance diagnostics and repairs
Preferred skills and experiences
- Trade School or Associate Degree in Mechanical, Electrical, or Automotive Engineering
- Excellent communication (oral and written) and organizational skills
- A basic understanding of how to leverage numerous and different technologies
- Customer Service Experience and/or Call Center Operations
- Knowledge of continuous improvement and/or lean principles
RSRWH
What we offer
Generous benefits package , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Additional information
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
- Always On Flexibility- You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
- Two-Week Work from Anywhere- Minimum of one-week increments for a total of two weeks per year.
- Sabbatical- Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers . Additional information about the company can be found on Facebook , Twitter , LinkedIn , Instagram and YouTube .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Job Number: 68550
Community / Marketing Title: Tech-Line Virtual Appliance Technician (Remote), Master Technician
Location_formattedLocationLong: Lincoln, Nebraska US
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