ZipRecruiter

Log In

2

Remote Service Engineer Jobs in Phoenix, AZ (NOW HIRING)

First Citizens Bank

Senior Java Engineer (Remote)

Phoenix, AZ · On-site +1

$119K - $157K/yr

... services in following areas: Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign ... As a Sr. Software Engineer, primary responsibility will be towards the development and support of ...

First Citizens Bank

Senior Java Engineer (Remote)

Phoenix, AZ · Remote

$119K - $157K/yr

... services in following areas: Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign ... As a Sr. Software Engineer, primary responsibility will be towards the development and support of ...

First Citizens Bank

Senior Java Engineer (Remote)

Phoenix, AZ · Remote

$119K - $157K/yr

... services in following areas: Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign ... As a Sr. Software Engineer, primary responsibility will be towards the development and support of ...

previous pagenext page

Showing results 21-40

All JobsService Engineer JobsRemote Service Engineer JobsRemote Service Engineer Jobs in Phoenix, AZ

Remote Service Engineer information

See Phoenix, AZ salary details

$19

$40

$65

How much do remote service engineer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote service engineer in Phoenix, AZ is $40.14, according to ZipRecruiter salary data. Most workers in this role earn between $31.97 and $45.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Phoenix, AZ? For Remote Service Engineer jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Phoenix, AZ look for? The top searched job categories for Remote Service Engineer jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Service Engineer jobs? Cities near Phoenix, AZ with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Phoenix, AZ as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $83,492 per year, or $40.1 per hour.

Software Engineer II - AWS (Remote)

First Citizens Bank

Phoenix, AZ • On-site, Remote

Full-time

Re-posted 3 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 171 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): AZ, NC and TX.
We are seeking a Software Engineer II to design, develop, integrate, and support cloud-native solutions across Payments, Money Movement, and Information Reporting platforms.
The ideal candidate will have strong hands-on experience in AWS cloud technologies, software development, and system integrations, with the ability to translate business requirements into scalable, secure, and reliable solutions. This role requires active participation in technical design, coding, testing, troubleshooting, and production support while collaborating closely with architects, engineers, and business stakeholders.
Responsibilities
The successful candidate will have experience building applications using AWS services such as Lambda, ECS, Step Functions, SQS, SNS, DynamoDB, RDS, S3, IAM, and KMS, along with modern development frameworks including Java, Spring Boot, and Node.js. Experience with Terraform, Docker, OpenShift, and event-driven architectures is highly desirable.
This role offers the opportunity to contribute to the delivery of critical payment and financial solutions while growing technical expertise in cloud-native application development and enterprise-scale systems.
Qualifications
Bachelor's Degree and 2 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance
  • 2+ years of hands-on AWS cloud engineering and architecture experience.
  • Experience designing, developing, and supporting cloud-native applications on AWS.
  • Experience with:
    • AWS Lambda
    • Amazon ECS
    • AWS Step Functions
    • Amazon SQS and SNS
    • Amazon S3
    • Amazon DynamoDB
    • Amazon RDS
    • AWS IAM and KMS
    • AWS Transfer Family
  • Experience with Terraform and Infrastructure as Code practices.
  • Experience designing and implementing event-driven, microservices, and serverless architectures.
  • Strong hands-on development experience with Java, Spring Boot, and/or Node.js.
  • Experience with containerization technologies including Docker and OpenShift.
  • Experience implementing CI/CD pipelines and automated deployment strategies.
  • Ability to build highly available, fault-tolerant, secure, and scalable enterprise solutions.
  • Proven experience leading development teams and driving technical architecture decisions.
  • Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications
  • AWS Certified Solutions Architect (Associate)
  • AWS Certified Developer Associate
  • Experience with payment processing, ACH, wire transfers, real-time payments, card processing, or other money movement platforms.
  • Experience with financial systems integrations and regulatory reporting solutions.
  • Experience with Amazon CloudWatch, AWS X-Ray, and enterprise observability platforms.
  • Experience leading cloud modernization and application transformation initiatives.
  • Experience in regulated financial services environments.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply