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Remote Service Engineer Jobs in Addison, IL (NOW HIRING)

Anomalix

Remote Consulting Engineer

Chicago, IL · On-site +1

Our Advisory, Implementation, and Managed Services simplify security, compliance and business ... Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ...

Anomalix

Remote Consulting Engineer

Chicago, IL · Remote

Our Advisory, Implementation, and Managed Services simplify security, compliance and business ... Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ...

ICF

Substation Physical Engineer - REMOTE

Chicago, IL · On-site +1

$101K - $129K/yr

... engineering services for our clients. Why you will love working here: * Quality of life: Fully ... remote, flexible schedule, work-life balance * Investment in the community: Donation matching ...

EMSAR

Biomedical Equipment Engineer II

Chicago, IL · On-site +1

$74K - $80K/yr

EMSAR's service portfolio includes: * On-site technical field support and equipment repair * Bench ... Remote and field-based work flexibility * Strong leadership and career growth opportunities

PriceLabs

Automation QA Engineer (Remote)

Chicago, IL · Remote

Solid understanding of RESTful services and experience automating API tests. * Tooling: Experience ... We are a remote-first organisation and accept work from home as the norm. PriceLabs is an equal ...

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Remote Service Engineer information

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How much do remote service engineer jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for remote service engineer in Addison, IL is $40.50, according to ZipRecruiter salary data. Most workers in this role earn between $32.26 and $45.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Addison, IL? For Remote Service Engineer jobs in Addison, IL, the most frequently searched job titles are:
What cities near Addison, IL are hiring for Remote Service Engineer jobs? Cities near Addison, IL with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you
Associate AV Field Engineer

Associate AV Field Engineer

diversified

Wood Dale, IL • Remote

Other

Posted 22 days ago

Job description

 

How You’ll Contribute:

Under immediate or close supervision, the Associate Field Engineer will assist other team members in organizing and configuring equipment for effective implementation on client sites. Facilitates remote commissioning in the shop or on site. Continual focus on learning and improvement. 

What You’ll Do:

  • Pre-commission systems in the office by organizing equipment per room or sub-system; unbox and assemble as needed to configure and test all equipment before shipping to site; package kits for installation on site. 
  • Support commissioning AV systems at client sites by assisting in optimizing all the settings in the equipment to ensure the system is operating as designed according to scope and drawings. 
  • Perform programming and configuration loading and testing, debugging control system with remote programmer. 
  • Assist with network configuration implementation. 
  • Grow certifications and technical knowledge. 

 

Work Environment:

Employee will spend most of the day on their feet moving around the jobsite. Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be able to hear. Work may be performed in an active construction site requiring appropriate PPE. 

Travel:

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver’s license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. 

 

What You’ll Bring:

Education & Certifications:

High School Diploma/ GED

 

Required Skills/Qualifications:

  • 1 - 2 years of experience working in the Audio-Visual industry 
  • Ready to learn and follow directions 
  • Experience with Audinate Introduction to IP Networking for AV Systems 
  • Extron AV Associate 
  • Able to troubleshoot basic AV and network systems 

Desired Skills/Qualifications:

  • AVIXA CTS 
  • Proficient with Microsoft Office 365 
  • Field installation and/or AV experience 
  • DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS 
  • Control certification from one or more of the following manufacturers: QSC, Extron, Crestron 

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