ZipRecruiter

Log In

2

Remote Service Engineer Jobs in Addison, IL (NOW HIRING)

Cytovale, Inc

Field Service Engineer II

Chicago, IL · On-site +1

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

Cytovale

Field Service Engineer II

Chicago, IL · Remote

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

Bruker Corporation

Field Service Engineer

Chicago, IL · On-site +1

$57K - $113K/yr

Responsibilities The Field Service Engineer (FSE) provides technical service and support on equipment within the company, ISO, FDA, and budgetary guidelines with the objectives of minimizing customer ...

next page

Showing results 1-20

All JobsService Engineer JobsRemote Service Engineer JobsRemote Service Engineer Jobs in Addison, IL

Remote Service Engineer information

See Addison, IL salary details

$19

$40

$66

How much do remote service engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote service engineer in Addison, IL is $40.50, according to ZipRecruiter salary data. Most workers in this role earn between $32.26 and $45.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Addison, IL? For Remote Service Engineer jobs in Addison, IL, the most frequently searched job titles are:
What cities near Addison, IL are hiring for Remote Service Engineer jobs? Cities near Addison, IL with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you

Service Engineer

PTS Professional Technical Services, Inc.

Chicago, IL • Remote

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Job Description

Velaris – Skalar are seeking a skilled Field Service Engineer to install, maintain, and repair our advanced wet chemistry flow analyzers and automated robotic laboratory instrumentation. You will act as the technical face of Skalar, ensuring high customer satisfaction through expert technical support and system optimization.

Key responsibilities include on-site installation, customer training, repair and troubleshooting of hardware, and routine preventative maintenance and qualification services. Job focus will be on customer satisfaction by providing customers with high quality services. Other responsibilities include managing parts, timely submission of service reports, providing feedback to manufacturing divisions, working with sales force, and maintaining up to date technical knowledge for assigned products.

Qualifications

  • Experience: 3 to 5 years of experience with wet chemistry applications including BOD, COD, and flow analysis chemistries. A bonus would be experience with TOC analysis.
  • Education: Associate or Bachelor’s degree in Electronics, Chemistry, Biology.
  • Specialized Knowledge: Hands-on experience with fluidics, wet chemistry methods, or automated liquid handling robotics.
  • Skills: Strong electro-mechanical troubleshooting and proficiency with laboratory software.
  • Travel: Ability to travel extensively by plane and/or automobile.
  • Licensing: Valid driver’s license and clean driving record.

What We Offer

  • Salary range based on experience - $75K - $90K.
  • Company vehicle, laptop, cell phone, and specialized tools.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) matching and paid time off.
  • In-depth factory training on Skalar specialized product lines.