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Remote Service Engineer Jobs in Virginia (NOW HIRING)

QCi

Job Title: Software Engineer, Full Stack Location: Remote Division: Technology Department ... Manage runtime configuration so the application connects to the correct service endpoints across ...

ICF

Senior Cloud Engineer - Remote

Reston, VA · Remote

$58 - $77.50/hr

Guide solution design across cloud service providers, SaaS platforms, enterprise productivity tools ... engineering in complex enterprise environments. * One active cloud, enterprise architecture ...

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Remote Service Engineer information

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Virginia? For Remote Service Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Virginia look for? The top searched job categories for Remote Service Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Service Engineer jobs? Cities in Virginia with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Virginia as of June 2026, with employment types broken down into 92% Full Time, 1% Part Time, and 7% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution.
Lead Substation Protection & Control Engineer - REMOTE

Lead Substation Protection & Control Engineer - REMOTE

ICF

Reston, VA • Remote

$106K - $140K/yr

Full-time

Retirement

Posted 12 days ago

Job description

Title: Lead Substation Protection & Control Engineer

Location: Remote US

Ready to make a difference?

ICF is seeking a Lead Substation P&C Engineer, to work on the design of relay and protection and control projects on high voltage substations at voltages from 12kV to 500kV with the goal of providing excellent quality work for our clients.

We are a relentlessly client-focused group who are re-imagining, re-designing, and re-engineering the way electric utilities tackle industry problems. We are seeking passionate and innovative people who are constantly looking for ways to provide better quality engineering services for our clients.

Why you will love working here:

  • Quality of life: Fully remote, work-life balance

  • Investment of the community: Donation matching, volunteer opportunities

  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

  • And many, many more (Ask your recruiter for more details!)

The Ideal Candidate

You are a highly motivated engineer who takes pride in the services you provide. You ensure the project is done right and all deadlines are met. You should be proactive, self-sufficient, and able to productively work out of your home without supervision. You always strive to expand your knowledge and improve work processes to increase quality and efficiency. You are an active member of the team that works well with others and prioritizes the goals of the group. You enjoy taking on new responsibilities and learning new skill sets whenever needed.

What you will be doing:

  • Responsibilities include, but are not limited, to the design and preparation of the following Protection and Control Drawings:

    • Protective Schemes

    • Substation Relay One Lines and Three Lines

    • AC/DC Schematics

    • Substation Panel Layouts

    • Substation Wiring Diagram and Cable Schedule

    • SCADA and Communication Diagrams

  • DC Systems Calculations

  • AC Systems Calculations

  • Development of Equipment Specification and Selection based on Clients Criteria

  • Development of Bill of Materials based on Design Criteria

  • Coordination with physical, settings, and drafting disciplines to ensure quality deliverables

  • Participate in client meetings and perform site visits for data gathering as required

  • Interpreting and incorporating vendor information into design deliverables

  • Apply client standards related to the work

  • Providing field support during construction

  • Perform/ensure company's Quality assurance/Quality Control (QA/QC) processes are being followed on all design packages

  • Continuous improvement of job-related engineering, technical and professional knowledge, skills, and performance

What we need you to have (minimum qualifications):

  • BS in Engineering, preferably electrical or computer engineering

  • 5+ years of protection and controls experience

  • 5+ years of experience working with Bluebeam, AutoCAD, and MicroStation

What we would like you to have (preferred skills):

  • Engineering in Training license (EIT)

  • Professional Engineer License (PE)

  • Advanced user of Microsoft products, specifically Excel, and Word

  • Knowledge of the practical application of industry standards such as: NEC, NESC, IEEE and ANSI

  • Knowledge of design techniques, tools, and principals involved in production of technical plans, blueprints and drawings

To learn more about this team and how our grid engineering solutions help electric utilities balance cutting-edge technology with cost-efficiency and reliability> ICF Power Delivery Services

#GEA25

#INDEED

#LI-CC1

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$98,614.00 - $202,850.00Nationwide Remote Office (US99)

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