ZipRecruiter

Log In

2

Remote Service Desk Manager Jobs in Jasper, GA (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Alpharetta, GA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Milton, GA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Canton, GA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Roswell, GA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Woodstock, GA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Mitchell Life Group

Be Seen First

LIFE INSURANCE AGENT / BROKER (REMOTE)

Roswell, GA · Remote

$42K - $180K/yr

Previous experience in sales, customer service is preferred but not mandatory. * Deadline and ... If you are ready to break free from the desk and own your OWN business, this is your chance! We ...

previous pagenext page

Showing results 21-40

All JobsService Desk JobsRemote Service Desk Manager JobsRemote Service Desk Manager Jobs in Jasper, GA

Remote Service Desk Manager information

See Jasper, GA salary details

$32.1K

$83.1K

$138K

How much do remote service desk manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote service desk manager in Jasper, GA is $83,063.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $98,900.00 per year, depending on experience, location, and employer.

What is a remote service desk manager?

A Remote Service Desk Manager oversees the operations of a service desk team that provides IT support to users, typically working from a remote location. They are responsible for managing staff, ensuring high-quality customer service, and maintaining efficient processes for handling technical issues and requests. This role involves monitoring performance metrics, implementing best practices, and coordinating with other IT departments to resolve complex problems. Remote Service Desk Managers also play a key role in training staff and improving service delivery through technology and workflow enhancements.

What are the key skills and qualifications needed to thrive as a remote service desk manager?

To thrive as a Remote Service Desk Manager, you need expertise in IT service management, troubleshooting, and team leadership, typically supported by a bachelor's degree in IT or related field and several years of relevant experience. Familiarity with ticketing systems (such as ServiceNow or Jira), remote support tools, and ITIL certification are commonly required. Strong communication, problem-solving abilities, and the capacity to motivate and coordinate remote teams are crucial soft skills. These competencies ensure efficient service delivery, high client satisfaction, and effective remote team operations in a dynamic IT environment.

What are the main challenges faced by a remote service desk manager, and how can they be addressed?

A Remote Service Desk Manager often faces challenges such as coordinating a dispersed team, maintaining effective communication, and ensuring consistent service quality across different time zones. To address these, it's important to leverage collaboration tools, establish clear protocols, and schedule regular check-ins to keep the team connected and aligned. Additionally, implementing standardized processes and performance metrics helps maintain accountability and ensures a high level of customer support regardless of team members' locations.

What is the difference between Remote Service Desk Manager vs Remote Help Desk Supervisor?

AspectRemote Service Desk ManagerRemote Help Desk Supervisor
ResponsibilitiesOversees service desk operations, manages team performance, implements policiesSupervises help desk staff, handles escalations, ensures customer satisfaction
Required CredentialsITIL certification, relevant IT experience, leadership skillsCustomer service experience, technical knowledge, team management skills
Work EnvironmentRemote or on-site, strategic planning focusPrimarily remote, operational support focus
Industry UsageIT service management, tech companies, large organizationsIT support, customer service departments, SMBs

The Remote Service Desk Manager typically handles strategic oversight and team management, requiring certifications like ITIL, while the Remote Help Desk Supervisor focuses on daily operational support and customer interactions. Both roles are vital in IT support but differ in scope and responsibilities.

What cities near Jasper, GA are hiring for Remote Service Desk Manager jobs?

Cities near Jasper, GA with the most Remote Service Desk Manager job openings:

Remote Service Desk Manager jobs near you

Pre-Construction Estimator (Major Projects) REMOTE

Johnson Controls

Roswell, GA • On-site, Remote

$120K - $150K/yr

Full-time

Posted 19 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 416 frontline employees who took The Breakroom Quiz

137th of 547 rated manufacturers

Job description

About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
This is a remote position for US based candidates.
We are looking for a dynamic person to lead a crucial relationship between our Major Projects Team and our subcontractor base. As a Pre-Construction Low Voltage Electrical Estimator, you will be the main procurement contact for your assigned branch office partnering directly with our Major Projects Team to develop accurate installation cost models for our projects. You will lead the development of installation costing and the identification and selection of third-party subcontractors through Sub Contractor development, contract management, supplier relationships, price negotiations, working capital optimization and improved communication between the Major Projects Procurement Team, the branch offices and Operations/Installation Team.
How we will do it:
  • We need an organized individual with Low Voltage Electrical installation trade experience who will be able to develop, align, and implement multiple installations to deliver the most efficient methods for winning projects and to procure Subcontract labor and material. This individual will coordinate all operational procurement activities, utilizing the systems, processes and procedures governing the procurement of subcontract labor while ensuring compliance with BOS procedures and DOA (Delegation of Authority) requirements.

Key functions of this role include:
  • Partnership with Sales during project development phase to own Subcon Installation pricing, determine Subcon Strategy, review total Project SOW, qualify and clarify Subcon requirements/Bid leveling, utilize Estimating Tools (potential estimates upwards to and above $10MM) to develop baseline Subcon Installation Pricing,
  • Source all 3rd Party Sub Quotes, review Customer documents to ensure adequate provisions are in JCI contract to Subcontractors, develop,
  • Host, Review all RFPs, establishes and maintains effective relationships with suppliers and internal customers.

What we look for:
  • Minimum 5 years Estimating experience
  • Electrical industry equivalent experience (Journeyman Electrician, Electrical Supervisor, Estimator, Technician, or bachelor's degree) required.

  • Works effectively and directly with sales, Operations and in Team settings.

  • Solid computer skills, including an understanding of MS Word, MS Excel, MS PowerPoint, and MS Project.

  • Electrical industry/installation knowledge a plus (Division 23, 25, 26, 27 and 28) Electrical Supervisor, Electrician, Estimator, etc.)

  • Procurement experience with a focus on construction/Low Voltage Electrical and services with experience in cost analysis and strong financial knowledge.

  • Experience utilizing estimating software (Procore, McCormick, Arch desk, Accubid, Bluebeam etc.).

  • Able to complete take-offs to establish BOM and ROM for project installation requirements.

  • People Skills - Candidate should have the ability to cooperate with people of varying levels both inside/outside the organization and interact with the team to establish and achieve team goals and objectives.

  • Communication - This person should have excellent verbal and written communication skills with ability to express information/ideas in a professional manner to varying levels of people and customers. Strong English skills required. Multi language capabilities preferred but not necessary. This would also include communication with Subs with influence on J.C.I. procedures and preferred methods for consistency.

  • Initiative/Execution/Motivation - We're also looking for someone with the ability to take actions, make informed decisions and generate ideas to improve overall business performance on key metrics directly motivated by this position.

  • Ownership/Commitment - A great candidate will have the ability to influence decisions & results even when all elements are not under the individual's direct control.

  • Planning/Balance - Candidate should have the ability to establish goals consistent with company objectives and to adapt plans to a changing environment.
  • Ability to travel. (10% overnight travel)

SALARY RANGE: $120,000 - $150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What Johnson Controls employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Johnson Controls logo

About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

View All Johnson Controls Jobs

Apply