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Remote Service Delivery Manager Jobs in Boston, MA

Your team's dynamic: As Field Engineer, you will provide on-site and off-site professional services to Genetec customers and Partners, including proof-of-concept, staging, system deployment and

Remote- Customer Experience Service

Boston, MA ยท Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client

Remote- Customer Experience Service

Boston, MA ยท Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client

JOB SUMMARY & SCOPE: Responsible for managing a portfolio of client accounts, ensuring high levels of customer satisfaction, and driving revenue growth through upselling and cross-selling strategies.

Account Manager

Waltham, MA ยท On-site +1

$72K - $95K/yr

**Job Summary:** We are seeking a dynamic and results-oriented Account Manager to join our team. The ideal candidate will be responsible for managing a portfolio of client accounts, ensuring

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud - the foundation of

Softworld, Inc. is currently seeking experienced Business Development professionals to join an established, fast-growing sales team. There are openings in our Waltham, MA office, with remote/WFH

Remote Customer Service Specialist

Boston, MA ยท On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Showing results 21-40

Remote Service Delivery Manager information

See Boston, MA salary details

$31.5K

$102.1K

$174.4K

How much do remote service delivery manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote service delivery manager in Boston, MA is $102,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $139,100.00 per year, depending on experience, location, and employer.

How does a remote service delivery manager effectively coordinate and support distributed teams?

A Remote Service Delivery Manager leverages digital collaboration tools and well-defined processes to manage teams across various locations. They ensure clear communication by setting regular virtual meetings, utilizing project management platforms, and establishing performance metrics. One common challenge is maintaining team cohesion and engagement remotely, which can be addressed by fostering a transparent work culture and recognizing team achievements. The role often involves close collaboration with IT, customer support, and project management teams to deliver consistent service quality. Effective managers also provide ongoing training and feedback to help team members grow within their roles.

What is a remote service delivery manager?

A Remote Service Delivery Manager is responsible for overseeing and coordinating the delivery of services to clients or customers from a remote location. They ensure that service level agreements (SLAs) are met, manage remote teams, and handle client communication to resolve issues efficiently. This role often involves monitoring performance metrics, streamlining processes, and implementing improvements to enhance customer satisfaction. Remote Service Delivery Managers use digital tools to manage workflows, facilitate team collaboration, and maintain high service quality regardless of location.

What is the difference between Remote Service Delivery Manager vs Customer Support Manager?

AspectRemote Service Delivery ManagerCustomer Support Manager
CredentialsTypically requires project management or service delivery certifications (e.g., PMP, ITIL)Often requires customer service or support certifications (e.g., HDI, CSAT)
Work EnvironmentOversees remote service teams, manages service delivery processesManages customer support teams, handles client interactions
Industry UsageCommon in IT, telecom, and tech servicesWidely used across retail, tech, and service industries

The Remote Service Delivery Manager focuses on ensuring remote service operations run smoothly, managing service quality and delivery processes. In contrast, the Customer Support Manager concentrates on customer interactions, satisfaction, and support team management. While both roles involve client communication and team oversight, their core responsibilities and industry applications differ.

What are the key skills and qualifications needed to thrive as a remote service delivery manager, and why are they important?

To thrive as a Remote Service Delivery Manager, you need strong project management skills, a background in IT service management, and experience coordinating distributed teams, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, service management platforms like ServiceNow, and remote collaboration tools such as Slack or Microsoft Teams is typically required. Excellent communication, leadership, and problem-solving abilities are crucial for building client relationships and ensuring team alignment. These skills are vital for delivering consistent, high-quality services to clients while managing dispersed teams and complex workflows remotely.
What are popular job titles related to Remote Service Delivery Manager jobs in Boston, MA? For Remote Service Delivery Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Service Delivery Manager jobs in Boston, MA look for? The top searched job categories for Remote Service Delivery Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Service Delivery Manager jobs? Cities near Boston, MA with the most Remote Service Delivery Manager job openings:
Infographic showing various Remote Service Delivery Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $102,056 per year, or $49.1 per hour.

Certified Occupational Therapy Assistant (COTA) - Remote

All Care Therapies

Boston, MA โ€ข Remote

$27 - $46/hr

Part-time

Posted 2 days ago

New


Job description

Company Description

All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes.

Job Description

Are you Interested in Teletherapy? Join our OT team!

We are hiring in all 50 states to provide services for clients in California. We are also offering reimbursement for California licensure!

As a Remote Certified Occupational Therapy Assistant (COTA), you will provide occupational therapy services to clients remotely. You will collaborate with licensed Occupational Therapists to assess and implement appropriate treatment plans, monitor progress, and provide guidance to clients through virtual platforms. Your primary goal will be to help clients achieve their occupational therapy objectives and improve their functional abilities in a remote setting.

What You Will Do

  • Intervention: Provide remote occupational therapy services, including exercises, activities, and interventions to help patients achieve their goals and improve their functional abilities.
  • Education: Educate patients and their caregivers on techniques and strategies to enhance their independence and well-being.
  • Documentation: Maintain accurate and up-to-date patient records, including progress notes and other necessary documentation.
  • Compliance: Adhere to relevant ethical and legal standards and regulations, including patient privacy and confidentiality (e.g., HIPAA compliance).
  • Technology: Utilize telehealth platforms and tools effectively to conduct remote therapy sessions.
  • Continuing Education: Stay current with the latest developments in occupational therapy and engage in ongoing professional development.

Why Join Us

  • We are a therapist-owned and operated organization
  • Career Advancement - We believe in recognizing high-performing teams
  • Efficient web-based documentation system
  • Growing company in a new model of service delivery
  • Monthly team meetings
  • Supportive collaboration with the Clinical team and Supervisors
  • Training and materials provided

Compensation

W2 | $27.00 - $46.00 per hour commensurate with experience, qualifications, and bilingualism.

Qualifications
  • Valid certification as a Certified Occupational Therapy Assistant (COTA)
  • Active CA State Certified Occupational Therapy Assistant License or ability to apply
  • Experience in a clinic, private practice, hospital, or home health setting
  • Technical proficiency to conduct teletherapy through our all-inclusive platform
  • Should be comfortable working with pediatrics (18 months+)
  • Prefer strong experience in feeding, sensory, hand, emotional regulation and neurodiverse clients
Additional Information

All your information will be kept confidential according to EEO guidelines.


All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.



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