Remote Service Delivery Manager Jobs in Virginia

CBN Secure Technologies Inc. (CBN STI) is the current provider of driver license and identification (DL/ID) card solutions for the States of Virginia, North Carolina, South Carolina, New York and Wisconsin.

CBN STI is a subsidiary of Canadian Bank Note Company, Limited, a global leader in the provision of secure document and adjacent enterprise-level systems solutions for the following domains: Currency, Driver & Vehicle, Border Security, Civil Identity, Excise Control, Lottery and Charitable Gaming.  

We seek long-term relationships with our employees and offer job stability and benefits that include health, medical and life insurance benefits and a 401k plan with company matching.

Internal Job Title: IT Project Manager 
Job Type: Permanent, Full-Time
Job Location: 350 Stinson Drive, Danville VA
Work Model: Remote (Preference for reasonable proximity to Virginia, North/South Carolina, New York or Wisconsin)

Position Summary

As a Project Manager in our North American Service Delivery group, you will be responsible for ensuring the in-scope, on-time, and on-budget delivery of suite of identification system solutions for State government customers in the United States..

Responsibilities

• Project Initiation
  • Defining Scope: Work with stakeholders to define the project scope, objectives, and deliverables.
  • Resource Allocation: Determine the resources (time, money, personnel) needed for the project and allocate them accordingly.
  • Timeline Creation: Develop a detailed project timeline, including milestones and deadlines.
  • Original Budget Creation: Set-up the original budget for the project for each labour and expense category.
• Budget Management
  • Cost Forecasting: Forecast the costs for each labour and expense category as the project unfolds.
  • Budget Tracking: Monitor the project's financial performance, ensuring that spending stays within the approved budget.
  • Financial Reporting: Prepare financial reports to keep stakeholders informed about the project's budget status.
• Schedule Management
  • Baseline Schedule Creation: Create the Baseline schedule for the project aligned with the initial budget
  • Schedule Tracking: Maintain and update the schedule by updating the actual and planned start and end dates of each activity, with a focus to ensure timely delivery
  • Milestone reporting: Report schedule progress, based on milestones relative to the baseline.
• Stakeholder Communication
  • Regular Updates: Provide regular updates to stakeholders through meetings, emails, and reports.
  • Feedback Incorporation: Gather feedback from stakeholders and incorporate it into the project plan as needed.
  • Conflict Resolution: Address any conflicts or issues that arise among stakeholders to keep the project on track.
• Risk Management
  • Risk Identification: Identify potential risks that could impact the project's success.
  • Risk Mitigation: Develop strategies to mitigate identified risks, such as contingency plans.
  • Risk Monitoring: Continuously monitor risks throughout the project and adjust plans as necessary.
• Team Coordination
  • Task Delegation: Assign tasks to team members based on their skills and expertise.
  • Performance Monitoring: Monitor the performance of team members to ensure tasks are completed on time and to the required standard.
  • Team Support: Provide support and guidance to team members, helping to resolve any issues that arise.
• Progress Reporting
  • Data Collection: Collect data on project performance, such as task completion rates and quality metrics.
  • Analysis: Analyze the data to identify trends and areas for improvement.
  • Reporting: Prepare detailed reports on project progress and present them to stakeholders.
• Various other duties and responsibilities.

Mandatory Requirements

• Legally eligible to work in the United States
• Fluent in English (speak, read, write)
• Ability to travel approx. 4-12 weeks/year

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology (or similar) or Business or an equivalent combination of relevant education and additional years of work experience
• Knowledge of the following:
  • IT systems (infrastructure/applications and supporting technologies, methodologies, etc.)
  • Project panning, scheduling and resource allocation
  • Risk management and mitigation
  • Budgeting and financial management
• Proficiency in Microsoft O365, Project, Jira
• 8+ years of experience managing complex, large scale IT projects
• Critical thinking skills
• Interpersonal skills
• Adaptability

Preferred Qualifications

• PMP, PRINCE2, Agile Certified Practitioner (ACP), Certified Scrum Master, ITIL, certifications
• Experience managing IT project in both the private and public sectors
• Business acumen

Equal Employment Opportunity Statement

CBN STI an equal employment opportunity employer. Employment decisions are made without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other status protected by federal, state, or local law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.