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Remote Sers Jobs (NOW HIRING)

This is a fully remote role* Under the minimal Direction the IAM Lead Analyst - Epic will be ... Roles, SERs). 8. Experience with automated provisioning tools and identity access management ...

Remote Sers information

What are the key skills and qualifications needed to thrive as a Remote Sers, and why are they important?

I'm sorry, but 'Remote Sers' does not appear to be a recognized real-world professional occupation, so I cannot provide an answer.

What is the difference between Remote Sers vs Customer Support Specialists?

AspectRemote SersCustomer Support Specialists
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-based or officeRemote or on-site customer service centers
Industry UsageIT, tech, software companiesRetail, telecom, service industries
Common Search IntentTechnical support, troubleshootingGeneral customer inquiries, issue resolution

Remote Sers typically focus on technical support roles requiring specific skills and certifications, often in tech industries. Customer Support Specialists handle general customer inquiries across various sectors. While both roles involve assisting customers remotely, Remote Sers usually require more technical expertise, whereas Customer Support Specialists focus on communication and problem-solving skills.

What are Remote Sers?

Remote Sers are professionals who provide services to clients or employers from a location outside of a traditional office, typically via the internet. The term 'Remote Sers' may refer to roles such as remote customer service representatives, remote support specialists, or other service-based positions that can be performed online. These jobs often require strong communication skills, self-motivation, and the ability to use digital tools to collaborate with teams and customers. Remote work offers flexibility and can be found in various industries, including IT, customer service, marketing, and administration.

What are some common challenges faced by professionals working in remote customer service roles, and how can they be addressed?

Remote customer service professionals often face challenges such as maintaining effective communication with both customers and team members, managing time independently, and preventing feelings of isolation. To address these, it's important to establish a clear daily routine, utilize collaboration tools for seamless communication, and participate in regular team meetings or virtual social activities. Staying organized and proactively seeking feedback can also help remote workers stay engaged and aligned with company goals.
More about Remote Sers jobs
What cities are hiring for Remote Sers jobs? Cities with the most Remote Sers job openings:
What are the most commonly searched types of Sers jobs? The most popular types of Sers jobs are:
What states have the most Remote Sers jobs? States with the most job openings for Remote Sers jobs include:
Infographic showing various Remote Sers job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 51% Physical, 4% Hybrid, and 45% Remote job distribution.
Epic IAM Lead

Full-time

Posted 19 days ago


Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

643rd of 888 rated healthcare providers


Job description

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

*This is a fully remote role*

Responsibilities

Under the minimal Direction the IAM Lead Analyst - Epic will be responsible for providing strategic leadership in managing and enhancing user access within the Epic Electronic Health Record (EHR) system. This role involves overseeing, mentoring a team of analysts, collaborating with senior IT Leadership, cross-functional stakeholders, and implementing best practices to ensure a secure and streamlined access environment. This position requires little or no supervision as they build, maintain the system and exercise independent judgement and discretion in carrying out day-to-day support related activities. This position performs complex design and analysis tasks related to the hospital business operations.

Qualifications

Required qualifications:

1. Bachelor's Degree in Information Technology, Computer Science, Health Informatics, or a related field.2. Three (8) years of IT experience working in a Health Care service delivery.3. Two (5) years of experience in Epic user access administration and management. 4. Certification in Epic "Security and Access" and "Data Courier"5. Strong understanding of healthcare regulations (e.g., HIPAA) and security best practices.6. Strong understanding of Microsoft Active Directory, Electronic Health Record systems and their access management processes.7. Analysis, build, and design of Epic Security models (Templates, Sub-templates, Security Classes, User Roles, SERs).8. Experience with automated provisioning tools and identity access management solutions.9. Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.10. Excellent communication and interpersonal skills.

Preferred qualifications:

1. Epic Certification in one or more application modules (Example: Cadence, Prelude, Willow, or Ambulatory).2. Understanding of healthcare interoperability standards (e.g., HL7, FHIR).

Employment StatusFull TimeShiftDaysEqual Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 Employment Type: FULL_TIME

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