Epic IAM Lead
Dallas, TX · Remote
This is a fully remote role* Responsibilities Under the minimal Direction the IAM Lead Analyst ... Roles, SERs).8. Experience with automated provisioning tools and identity access management ...
Dallas, TX · Remote
This is a fully remote role* Responsibilities Under the minimal Direction the IAM Lead Analyst ... Roles, SERs).8. Experience with automated provisioning tools and identity access management ...
Dallas, TX · Remote
This is a fully remote role* Responsibilities Under the minimal Direction the IAM Lead Analyst ... Roles, SERs).8. Experience with automated provisioning tools and identity access management ...
Dallas, TX · Remote
This is a fully remote role* Under the minimal Direction the IAM Lead Analyst - Epic will be ... Roles, SERs). 8. Experience with automated provisioning tools and identity access management ...
Dallas, TX · Remote
This is a fully remote role* Under the minimal Direction the IAM Lead Analyst - Epic will be ... Roles, SERs). 8. Experience with automated provisioning tools and identity access management ...
| Aspect | Remote Sers | Customer Support Specialists |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote, home-based or office | Remote or on-site customer service centers |
| Industry Usage | IT, tech, software companies | Retail, telecom, service industries |
| Common Search Intent | Technical support, troubleshooting | General customer inquiries, issue resolution |
Remote Sers typically focus on technical support roles requiring specific skills and certifications, often in tech industries. Customer Support Specialists handle general customer inquiries across various sectors. While both roles involve assisting customers remotely, Remote Sers usually require more technical expertise, whereas Customer Support Specialists focus on communication and problem-solving skills.

6.4
Based on 280 frontline employees who took The Breakroom Quiz
643rd of 888 rated healthcare providers
Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!
*This is a fully remote role*
ResponsibilitiesUnder the minimal Direction the IAM Lead Analyst - Epic will be responsible for providing strategic leadership in managing and enhancing user access within the Epic Electronic Health Record (EHR) system. This role involves overseeing, mentoring a team of analysts, collaborating with senior IT Leadership, cross-functional stakeholders, and implementing best practices to ensure a secure and streamlined access environment. This position requires little or no supervision as they build, maintain the system and exercise independent judgement and discretion in carrying out day-to-day support related activities. This position performs complex design and analysis tasks related to the hospital business operations.
QualificationsRequired qualifications:
1. Bachelor's Degree in Information Technology, Computer Science, Health Informatics, or a related field.2. Three (8) years of IT experience working in a Health Care service delivery.3. Two (5) years of experience in Epic user access administration and management. 4. Certification in Epic "Security and Access" and "Data Courier"5. Strong understanding of healthcare regulations (e.g., HIPAA) and security best practices.6. Strong understanding of Microsoft Active Directory, Electronic Health Record systems and their access management processes.7. Analysis, build, and design of Epic Security models (Templates, Sub-templates, Security Classes, User Roles, SERs).8. Experience with automated provisioning tools and identity access management solutions.9. Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.10. Excellent communication and interpersonal skills.
Preferred qualifications:
1. Epic Certification in one or more application modules (Example: Cadence, Prelude, Willow, or Ambulatory).2. Understanding of healthcare interoperability standards (e.g., HL7, FHIR).
Employment StatusFull TimeShiftDaysEqual Employment OpportunityCompany is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Employment Type: FULL_TIMEGet the full story on Breakroom
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Hospitals
10,000+ Employees
Ontario, CA, US