Salary Range $85,808 - $107,260* WHO WE ARE Saks Global is the largest multiโbrand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and eโcommerce platforms. Through strong partnerships with the world's most esteemed brands, cuttingโedge technology and the industry's most comprehensive luxury customer data, Saks Global is shaping the future of retail. YOU WILL BE The Business Manager, Master Digital Stylist is a firstโofโitsโkind role created to support one of Saks Global's highestโproducing remote digital stylists. This is a rare opportunity to serve as the operational, analytical, and strategic backbone behind an elite selling businessโone that spans all three pillars of Saks Global, commands a significant social media following, and is supported by a large team of assistants, interns, and store partners. This role goes well beyond traditional sales management. You will function as a true business partner: owning performance reporting, coordinating a multiโlayered support team, managing the stylist's growing partner network across all store locations, and ensuring the business operates with the precision, discretion, and elevated service standards befitting a Master Digital Stylist. The ideal candidate brings a sharp commercial mindset, luxury retail expertise, and an entrepreneurial approach to running a fastโgrowing, highโcomplexity digital selling operation. Responsibilities Business Operations & Performance Serve as the primary business lead for the Master Digital Stylist, owning daily functions, team coordination, escalation of customer issues, and performance oversight across all channels and selling pillars. Build and maintain reporting dashboards, scorecards, and KPI trackers to provide realโtime visibility into sales performance, client engagement, outreach conversion, and team productivity. Monitor and analyze weekly and monthly business resultsโincluding category mix, client retention, acquisition, reactivation, and revenue pacingโand translate insights into clear, actionable strategy adjustments. Lead forecasting, goal setting, and seasonal planning efforts, ensuring sales targets and outreach strategies are aligned with Saks Global business priorities and inventory opportunities. Own event planning and campaign execution, coordinating logistics across the stylist's team and store partners to maximize revenue impact. Lead tooling for streamlined operations. Team Leadership & Coordination Manage and support a diverse team including direct assistants (3โ4), interns (2), and an extended network of storeโbased partners across all Saks Global locations and all three brand pillars. Facilitate structured communication and workflow alignment across the team, ensuring each member understands priorities, performance expectations, and their role in delivering a consistent client experience. Conduct regular coaching sessions, performance checkโins, and team reviews that elevate productivity, selling skills, and accountability. Onboard, develop, and mentor junior team members and interns with a focus on luxury service standards, digital clienteling best practices, and the business's unique operating model. Act as the team's operational hubโmanaging information flow, resolving dayโtoโday challenges, and ensuring the stylist can remain focused on client engagement and highโvalue selling activity. Digital & Social Media Business Management Support and optimize the stylist's remote selling ecosystem, including CRM management, virtual styling workflows, digital outreach cadences, and contentโdriven clienteling strategies. Partner closely with the stylist to ensure all social mediaโdriven client inquiries, inbound leads, and community engagement opportunities are converted into measurable sales results. Track performance across social media channels, identifying trends in follower engagement, content conversion, and brand reachโand translate findings into business strategy. Maintain brand consistency and a luxury tone of voice across all digital outreach, client communications, and teamโgenerated content. Stay ahead of digital selling trends, platform updates, and competitive styling programs to proactively recommend improvements and innovations. Schedule and executive social media manager and planner. CrossโFunctional Partnership & Client Engagement Build and maintain strong relationships with store partners across all Saks Global locations and all three brand pillars, acting as the central point of contact for coordination, product requests, and crossโlocation client service. Collaborate crossโfunctionally with Merchandising, Marketing, Loyalty, Brand Experience, Planning, and Inventory teams to unlock exclusive product access, curated assortments, and highโimpact client opportunities. Actively support and nurture the stylist's client book, ensuring whiteโglove service, discreet communication, and proactive engagement that drives retention and loyalty. Partner with corporate functions and Saks Global leadership to share best practices, participate in crossโbrand selling initiatives, and amplify the stylist's reach and impact. Qualifications 5โ8 years of experience in luxury retail, digital selling, business operations, or client developmentโwith at least 3 years in a management or strategic business partner role. Proven track record of driving revenue growth and exceeding KPIโdriven performance targets in a highโtouch, fastโpaced luxury environment. Deep understanding of digital clienteling, remote selling models, and omnichannel client behaviorโwith handsโon experience using CRM systems and virtual selling platforms. Exceptional organizational skills with the ability to manage a complex, multiโlayered team structure across both remote and onโsite settings. Strong analytical skills with proficiency in Excel and retail reporting tools; able to build dashboards, interpret data, and make realโtime business decisions. Outstanding communication and relationshipโbuilding skills, with the ability to influence crossโfunctionally and partner effectively without direct authority. Demonstrated discretion, professionalism, and the ability to support and protect the brand and reputation of an elite seller. Familiarity with social media platforms and how they intersect with luxury brand building, community engagement, and digital commerce. Preferred Qualifications Experience supporting a highโvolume personal stylist, luxury brand ambassador, or senior seller with a significant social media presence. Background working across brickโandโmortar and digital environments, with an understanding of how multiโpillar retail businesses operate. Comfort managing interns and junior team members with a coaching mindset and a passion for developing talent. Strong editorial eye for product curation, digital storytelling, and luxury content standards. Familiarity with Saks Global brand pillars and the nuances of serving ultraโhighโnetโworth clientele. Benefits Comprehensive benefits package for all eligible fullโtime employees (including medical, vision and dental). 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Employee discount. YOUR LIFE AND CAREER AT SAKS GLOBAL Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multiโbrand luxury retailer from retail to distribution, to digital or corporate. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higherโcost areas. Actual starting pay will be determined based on work location, experience, and other jobโrelated factors. Saks.com is an equalโopportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr