This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck ...
This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck ...
NOC Engineer - Tier III
Tulsa, OK · On-site +1
$85K - $95K/yr
... Operations Center (NOC), responsible for ensuring network reliability, performance, and uptime ... Safety and Security , Quality of work , and Results-Orientation . REQUIRED QUALIFICATIONS * 8-10+ ...
NOC Engineer - Tier III
Tulsa, OK · On-site +1
$85K - $95K/yr
... Operations Center (NOC), responsible for ensuring network reliability, performance, and uptime ... Safety and Security , Quality of work , and Results-Orientation . REQUIRED QUALIFICATIONS * 8-10+ ...
NOC Engineer - Tier III
Tulsa, OK · Remote
... Operations Center (NOC), responsible for ensuring network reliability, performance, and uptime ... Safety and Security , Quality of work , and Results-Orientation . REQUIRED QUALIFICATIONS * 8-10+ ...
Quick apply
NOC Engineer - Tier III
Tulsa, OK · Remote
... Operations Center (NOC), responsible for ensuring network reliability, performance, and uptime ... Safety and Security , Quality of work , and Results-Orientation . REQUIRED QUALIFICATIONS * 8-10+ ...
Operations Manager
Tulsa, OK · Remote
Manage supervisors overseeing remote customer service representatives, with seasonal staffing ... Five or more years of contact center leadership experience. * At least two years managing ...
Operations Manager
Tulsa, OK · Remote
Manage supervisors overseeing remote customer service representatives, with seasonal staffing ... Five or more years of contact center leadership experience. * At least two years managing ...
Remote Customer Service Representative
Tulsa, OK · Remote
$20/hr
Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Tulsa, OK · Remote
$20/hr
Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Broken Arrow, OK · Remote
$20/hr
Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Broken Arrow, OK · Remote
$20/hr
Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Work from Home - Pharmacy Tech Support/Call Center Rep (9a-6p ET) - National
Tulsa, OK · Remote
$18/hr
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...
Work from Home - Pharmacy Tech Support/Call Center Rep (9a-6p ET) - National
Tulsa, OK · Remote
$18/hr
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
... center. * The Method: 70% of your time is spent on high-energy outreach (phone, email, and video ... Act as the primary liaison between your clients and our operations staff to ensure an excellent ...
Fully Remote | Diagnostic Radiologist | Excellent Work/Life Balance
Tulsa, OK · On-site +1
$500K/yr
The health system is anchored by Saint Francis Hospital, a 1,112-bed tertiary center and the 11th ... This security allows physicians to do what they do best - treat patients in a mission-driven, value ...
Fully Remote | Diagnostic Radiologist | Excellent Work/Life Balance
Tulsa, OK · On-site +1
$500K/yr
The health system is anchored by Saint Francis Hospital, a 1,112-bed tertiary center and the 11th ... This security allows physicians to do what they do best - treat patients in a mission-driven, value ...
Work from Home
Tulsa, OK · Remote
$18/hr
... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...
Work from Home
Tulsa, OK · Remote
$18/hr
... are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center ... Recognize operational challenges and suggest recommendations to management, as necessary * Ability ...
Remote Customer Service Agent
Broken Arrow, OK · Remote
$13.50 - $18.25/hr
Some clients may require additional security measures or equipment. * Review detailed technology ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Broken Arrow, OK · Remote
$13.50 - $18.25/hr
Some clients may require additional security measures or equipment. * Review detailed technology ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Tulsa, OK · Remote
$14.25 - $19/hr
Some clients may require additional security measures or equipment. * Review detailed technology ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Tulsa, OK · Remote
$14.25 - $19/hr
Some clients may require additional security measures or equipment. * Review detailed technology ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Project Manager - Flooring (Remote)
Tulsa, OK · Remote
$85K - $95K/yr
Partner closely with estimating, operations, purchasing, and installation teams to ensure ... Hospitality, casino, hotel, or convention center construction experience * Experience with Bluebeam ...
Quick apply
Project Manager - Flooring (Remote)
Tulsa, OK · Remote
$85K - $95K/yr
Partner closely with estimating, operations, purchasing, and installation teams to ensure ... Hospitality, casino, hotel, or convention center construction experience * Experience with Bluebeam ...
Business Development Manager
Tulsa, OK · Remote
$75K/yr
... operations, marketing, and sales leadership to ensure a seamless handoff and strong customer ... forward security solutions, including CCTV, advanced video surveillance, and live/remote video ...
Business Development Manager
Tulsa, OK · Remote
$75K/yr
... operations, marketing, and sales leadership to ensure a seamless handoff and strong customer ... forward security solutions, including CCTV, advanced video surveillance, and live/remote video ...
Business Development Manager
Tulsa, OK · Remote
$75K/yr
... operations, marketing, and sales leadership to ensure a seamless handoff and strong customer ... forward security solutions, including CCTV, advanced video surveillance, and live/remote video ...
Business Development Manager
Tulsa, OK · Remote
$75K/yr
... operations, marketing, and sales leadership to ensure a seamless handoff and strong customer ... forward security solutions, including CCTV, advanced video surveillance, and live/remote video ...
Business Development Manager
Tulsa, OK · Remote
$75K/yr
... operations, marketing, and sales leadership to ensure a seamless handoff and strong customer ... forward security solutions, including CCTV, advanced video surveillance, and live/remote video ...
Business Development Manager
Tulsa, OK · Remote
$75K/yr
... operations, marketing, and sales leadership to ensure a seamless handoff and strong customer ... forward security solutions, including CCTV, advanced video surveillance, and live/remote video ...
Remote Security Operations Center information
See Tulsa, OK salary details
$7.25 - $8.96
3% of jobs
$8.96 - $10.68
0% of jobs
$10.68 - $12.40
0% of jobs
$12.40 - $14.11
2% of jobs
$15.81 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.83
20% of jobs
$15.83 - $17.54
24% of jobs
The median wage is $17.59 / hr.
$17.54 - $19.26
22% of jobs
$19.57 is the 75th percentile. Wages above this are outliers.
$19.26 - $20.98
19% of jobs
$20.98 - $22.69
7% of jobs
$22.69 - $24.41
1% of jobs
$24.41 - $26.13
1% of jobs
$7
$18
$26
How much do remote security operations center jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for remote security operations center in Tulsa, OK is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $19.52 per hour, depending on experience, location, and employer.
What is the difference between Remote Security Operations Center vs Security Analyst?
| Aspect | Remote Security Operations Center | Security Analyst |
|---|---|---|
| Certifications | CompTIA Security+, CISSP, CEH | CompTIA Security+, GIAC, CISSP (preferred) |
| Work Environment | Remote or on-site security monitoring centers | Typically office or remote, analyzing security data |
| Employer & Industry | Security service providers, large enterprises | IT departments, cybersecurity firms |
| Primary Focus | Monitoring, incident response, threat detection | Analyzing security threats, reporting, and recommendations |
The Remote Security Operations Center (SOC) team focuses on continuous security monitoring, incident response, and threat detection within a centralized or remote environment. Security Analysts often perform similar tasks but typically work individually or within smaller teams analyzing security data, investigating incidents, and providing recommendations. While both roles require similar certifications and work in cybersecurity, SOC roles are more centered on operational monitoring, whereas Security Analysts focus on analysis and reporting.
What are the most commonly searched types of Security Operations Center jobs in Tulsa, OK?
The most popular types of Security Operations Center jobs in Tulsa, OK are:
What are popular job titles related to Remote Security Operations Center jobs in Tulsa, OK?
For Remote Security Operations Center jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Remote Security Operations Center jobs in Tulsa, OK look for?
The top searched job categories for Remote Security Operations Center jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Remote Security Operations Center jobs?
Cities near Tulsa, OK with the most Remote Security Operations Center job openings:
Technical Support Specialist (Machinery) - 3rd Shift
Tulsa, OK • Remote
pregis •
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 501 - 1,000 employees501 - 1,000 employees
6.9
Based on 29 frontline employees who took The Breakroom Quiz
75th of 122 rated packaging manufacturers
Paid breaks
Uninterrupted breaks
Full-time
Posted 22 days ago
Job description
Job Title: Technical Support Specialist - 10pm-6am
Reports To: Service Support Manager
Fully Remote Role
Summary of Job
The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to protect uptime and minimize unnecessary field service dispatches. This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck rolls. Provide accurate information to ensure seamless handoff and operational excellence when escalation to Field Technical service is required.
Essential Functions and Responsibilities
- Technical Intake & Triage
- Serve as the first technical point of contact for inbound customer support requests.
- Perform structured intake to identify machine state, fault conditions, safety concerns, and production impact.
- Prioritize tickets based on uptime risk, SLA requirements, and customer impact.
- Determine whether issues can be resolved remotely or require escalation to onsite Field Technical Solutions.
- Remote Technical Recovery
- Execute remote troubleshooting using HMI data, alarms, error logs, telemetry, and customerprovided observations.
- Guide customers through safe corrective actions to restore operation whenever possible.
- Resolve issues remotely to avoid unnecessary truck rolls while maintaining safety and quality standards.
- Escalate complex or unresolved issues with complete technical context and documented findings.
- Field Service Coordination
- Initiate Work Orders and support field service scheduling when onsite response is required.
- Ensure accurate problem descriptions, parts identification, and job scope are provided to field technicians.
- Support travel time optimization and technician utilization through clean, complete case data.
- Collaborate with Field Technical Solutions to support First Visit Fix Rate objectives.
- Ticket Documentation & Data Quality
- Document all tickets accurately and consistently in C4C and Field Service Management systems.
- Capture failure modes, corrective actions, resolution outcomes, and repeat issue indicators.
- Ensure ticket data supports SLA reporting, service transparency, and lifecycle analytics.
- Identify recurring issues and communicate trends to Operations, Engineering, and Product teams.
Key Performance Indicators
- Technical Support Average Response Time
- First Contact Fix Rate
- Truck Roll Avoidance
- Missed Calls and After Hours Call Handling
Education and Experience
Required:
- 3+ years of experience in technical support, field service support, or equipment troubleshooting.
- Handson experience supporting electromechanical or automated equipment.
- Ability to troubleshoot systems using logical, structured diagnostic approaches.
Preferred:
- Experience supporting capital equipment, automation, or packaging machinery.
- Remote technical support background.
- Familiarity with PLCs, HMIs, sensors, pneumatics, and industrial communication networks.
Job Requirements
Required
- Strong technical troubleshooting and customer communication skills.
- Ability to perform calmly and effectively in highpressure downtime situations.
- High attention to detail in documentation and system updates.
- Proficiency with Field Service Management platforms and digital workflows.
Preferred
- Experience with telemetry, remote monitoring, or automated reporting tools.
- Understanding of service KPIs such as FCFR, MTTR, and SLA compliance.
- Crossfunctional collaboration experience with Field Service, Engineering, and Operations teams.
- Experience with Customer Resource Management (CRM) tool. – i.e. C4C, Salesforce
Competency
- Customer Focus
- Operational Discipline
- Data Accuracy
- CrossFunctional Collaboration
- Communication Clarity
- Problem Solving
- Ownership & Accountability
#SYS1
About Pregis
Sourced by ZipRecruiter
Industry
Plastics packaging film and sheet (including laminated) manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Deerfield, IL, US
Year founded
2005
