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Remote Security Dispatcher Jobs in Wisconsin (NOW HIRING)

$150K - $200K/yr

Remote (U.S.) | Travel: ~50% | Reports to: Executive Vice President Compensation: $150,000 Base ... Direct knowledge of Law Enforcement, Fire/EMS, or 9-1-1 dispatch operations. * Procurement ...

New

$110K - $140K/yr

Strong general knowledge of IP networking architecture, protocols and security is highly desirable ... Computer Aided Dispatch, 911 Call Handling, Records Management Systems, Digital Evidence Management ...

$110K - $140K/yr

Strong general knowledge of IP networking architecture, protocols and security is highly desirable ... Computer Aided Dispatch, 911 Call Handling, Records Management Systems, Digital Evidence Management ...

$110K - $140K/yr

Strong general knowledge of IP networking architecture, protocols and security is highly desirable ... Computer Aided Dispatch, 911 Call Handling, Records Management Systems, Digital Evidence Management ...

$75K - $85K/yr

... Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among ... Remote positions and candidates can be located anywhere in the US. There will be in excess of 75 ...

Remote Security Dispatcher information

What is a remote security dispatcher?

A Remote Security Dispatcher is a professional responsible for monitoring security systems, responding to alarms, and coordinating emergency responses from a remote location. They communicate with security guards, law enforcement, or emergency services to manage incidents such as break-ins, fires, or medical emergencies. Using advanced surveillance technology, they ensure the safety and security of people and property across multiple sites. Remote Security Dispatchers must remain alert, make quick decisions, and maintain detailed records of incidents. This role is crucial for organizations that require 24/7 security monitoring without on-site personnel.

What are the key skills and qualifications needed to thrive as a remote security dispatcher, and why are they important?

To thrive as a Remote Security Dispatcher, you need excellent situational awareness, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, surveillance software, and emergency communication protocols is crucial. Strong communication, multitasking, and stress management abilities help you remain effective under pressure. These skills ensure timely, accurate coordination of security responses and maintain safety in dynamic or critical situations.

What are some common challenges faced by remote security dispatchers, and how can they be managed effectively?

Remote security dispatchers often face challenges such as managing multiple incidents simultaneously, ensuring clear communication with field personnel, and navigating technical issues with dispatch software. To manage these effectively, strong organizational skills, familiarity with relevant technology platforms, and the ability to stay calm under pressure are essential. Many companies provide training and support resources, and dispatchers benefit from regular team check-ins to stay aligned and share best practices. Building rapport with security officers and maintaining open lines of communication also help streamline coordination and response times.

What is the difference between Remote Security Dispatcher vs Remote Security Operator?

AspectRemote Security DispatcherRemote Security Operator
CredentialsSecurity certifications, dispatching experienceSecurity certifications, monitoring experience
Work EnvironmentControl centers, remote dispatchingMonitoring stations, remote surveillance
Industry UsageSecurity firms, alarm companiesSecurity firms, alarm companies
Job FocusDispatching security personnel and emergency responseMonitoring security systems and alarms

Remote Security Dispatchers primarily coordinate security personnel and emergency responses, while Remote Security Operators focus on monitoring security systems and alarms. Both roles require security certifications and are used within security firms and alarm companies, but their core responsibilities differ in dispatching versus monitoring tasks.

What are popular job titles related to Remote Security Dispatcher jobs in Wisconsin?

For Remote Security Dispatcher jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Security Dispatcher jobs in Wisconsin look for?

The top searched job categories for Remote Security Dispatcher jobs in Wisconsin are:

Control Room Supervisor: Hydro & Peaking Generation

Wisconsin Public Service (WPS)

Green Bay, WI • On-site, Remote

Full-time

Posted 7 days ago


Wisconsin Public Service rating

8.5

Company rating: 8.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Wisconsin Public Service Corp, a subsidiary of WEC Energy Group, is seeking a Control Room Supervisor: Hydro & Peaking Generation (Remote Operations Supervisor) in our Green Bay, Wisconsin location. This position works on site at our office in Green Bay, Wisconsin and manages our hydro and peaking generation located at various locations throughout Wisconsin and Michigan's Upper Penninsula.
This position typically works a 12 hour rotating shift along with additional 8-12 hour training/relief shifts to provide coverage during increased work demands, absences and additional departmental support. 

This position is part of a job family (Associate Remote Operations Supervisor, Remote Operations Supervisor) where experience will be the determining factor.

About Us

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

This position works in a fast-paced, challenging environment, often working independently and is responsible for the remote operations and monitoring functions for the hydroelectric and remote generation assets of WEC Energy Group electric utilities. This includes 30 hydroelectric projects with 90 generators and 18 gas-fired peaking generators spread across the Upper Peninsula of Michigan and Wisconsin. (WEC Energy Group utilities include We Energies, Wisconsin Public Service, Upper Michigan Energy Resources and partial ownership of Wisconsin River Power Company.) 

Job Responsibilities
  • Remotely operate/control, monitor, manage and dispatch (in varying capacity) the hydroelectric stations, rotating internal combustion engines (RICE), Combustion Turbine (CT) and Solar Distributive Energy Resources (DERs) in a safe, reliable, economic and regulatory compliant manner working directly with Power Marketing Real-Time and Day-Ahead Marketing staff
  • Coordinate, implement, assist and document flood operations with PG - Hydro staff; implement Emergency Action Plans (EAPs) and identify potential and existing dam safety issues in accordance with the ODSP
  • Provide input on strategies and policies for the dispatch of hydro/remote assets and assure that management directives are applied properly
  • Monitor and operate security system equipment including cameras; document all abnormal security activities that occur at any hydroelectric/remote generation facilities and communicate to Power Generation/Hydro Operations management, Corporate Security and local law enforcement if needed in accordance with the We Energies, WRPCo, WPS and UMERC Physical Security Plans
  • Prepare reports and maintain accurate records and logs; recognize failures of the remote hydro/remote generation Supervisory Control and Data Acquisition (SCADA) system and callout appropriate personnel to locally operate/monitor plants as appropriate
  • Callout and provide work directions to hydroelectric and remote generation site staff in accordance with union contracts
  • Coordinate with Electric System Operations (ESO), Electric Distribution Centers (EDC), Power Traders for safe, reliable and economic operations
Minimum Qualifications
  • High School Diploma, HSED or GED
  • 1+ years – experience with analytical and methodical decision-making and demonstrated ability to make sound decision
  • 1+ years - experience working in a safety & compliance driven environment
  • 1+ years - experience with computer/PCs (web-based applications) or Supervisory Control and Data Acquisition (SCADA) systems or Human-Machine Interface (HMI) systems
  • Excellent communication (oral and written) and collaboration skills with teammates and external stakeholders. Ability to work effectively in a team environment as well as individually
  • This position requires unescorted access to certain critical cyber assets which would require applicants to satisfy all company and NERC Critical Infrastructure Protection Standard CIP-004 security requirements, which includes a background investigation. NERC Operator Certification (Must obtain within 6 months of hire and maintain through continuing education hours)
Preferred Qualifications
  • Bachelor’s Degree
  • Experience in generation, bulk electric system operations, Hydroelectric or Rotating Internal Combustion Engine (RICE - Wartsila) experience
  • 1+ years - experience working in or supporting a continuous operations/non-traditional work schedule or real-time environment – (control room, standing watch, monitoring critical equipment or information)
  • 1+ years of formal/informal leadership

End Date: 09/07/2026 

Pay Range Minimum:  $90,507.56 

Pay Range Maximum:  $156,125.32 

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs.  At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
 

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