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Remote Scorekeeper Jobs in Florida (NOW HIRING)

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Services Administrator

Fort Myers, FL · Remote

The Remote Services Administrator (RSA) is responsible for the operational leadership, performance ... Create visibility and accountability through metric scorecards and operational dashboards.

IQVIA

Clinical Trial Psych Rater

Coral Gables, FL · Remote

$62K - $156K/yr

Remote/Virtual Hours: Estimated 10-16 hours per month Role: Clinical Specialist About IQVIA IQVIA ... scoring techniques, and supporting rater performance through functional assessments (e.g., mock ...

Rothman Orthopaedics

$18 - $22/hr

The Patient Access Coordinator is a remote position that handles all incoming telephone calls ... This includes meeting or exceeding monthly scorecard expectations. * Escalates calls to Supervisor ...

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Remote Scorekeeper information

What is a remote scorekeeper?

Remote scorekeepers are individuals who record and track the scores and statistics of sporting events or competitions from a location outside the actual venue. They typically use specialized software or digital platforms to monitor live feeds, input data, and ensure the accuracy of official records. This role is essential for maintaining transparency and up-to-date information for teams, officials, and fans. Remote scorekeepers must be detail-oriented, have strong communication skills, and be comfortable with technology. The job is often performed for sports leagues, esports, or event management companies.

What are the key skills and qualifications needed to thrive as a remote scorekeeper?

To thrive as a Remote Scorekeeper, you need strong attention to detail, mathematical accuracy, and a solid understanding of the sport's rules, often supported by prior experience in scorekeeping or officiating. Familiarity with digital scoring platforms, live-streaming software, and sometimes basic spreadsheet tools is typically required. Excellent communication, reliability, and the ability to remain focused under pressure are standout soft skills in this position. These abilities are crucial to ensure real-time, error-free score reporting and smooth coordination with event organizers and teams.

How does a remote scorekeeper effectively communicate and collaborate with officials and team members during live events?

As a Remote Scorekeeper, clear and timely communication with referees, coaches, and event coordinators is essential to ensure accurate record-keeping. Most organizations use digital platforms or communication tools (such as video calls, messaging apps, or proprietary scoring systems) to facilitate real-time updates and address any discrepancies quickly. Staying attentive, responsive, and organized helps maintain smooth event operations and fosters trust among team members, even when working from a distance.

What are popular job titles related to Remote Scorekeeper jobs in Florida?

For Remote Scorekeeper jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Scorekeeper jobs in Florida look for?

The top searched job categories for Remote Scorekeeper jobs in Florida are:

What cities in Florida are hiring for Remote Scorekeeper jobs?

Cities in Florida with the most Remote Scorekeeper job openings:

Remote Scorekeeper jobs near you

Remote Contact Center Supervisor

Hotwire Communications Ltd

Fort Lauderdale, FL • On-site, Remote

Full-time

Re-posted 14 days ago

Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

19th of 101 rated telecommunications companies

Job description

The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of service is provided to our customers.
RESPONSIBILITIES:
  • Lead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs.
  • Provide coaching and mentoring to team to create and foster engagement, as well as a high- performance culture.
  • Oversee the accurate review and completion of escalated work items and working with other departments to ensure timely resolution.
  • Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through
  • Monitor team members email and department communication to ensure proper feedback is provided as necessary.
  • Analyze and identify opportunities through call monitoring and escalation trends to enhance the customer experience
  • Review the performance of staff, identifying training needs and partnering with internal Training & Quality team to implement training opportunities for new and existing team members
  • Partner with management to identify areas of opportunity to improve the customer experience
  • Work closely with our partners and internal areas to identify and resolve issues in order to provide clients and advisors with exceptional service.
  • Act as management escalation point for escalated calls
  • Support all Customer Contact Center process including but not limited to schedule adherence, department and CES metrics, scorecards, quality assurance, etc., You must maintain a system for providing feedback to agents on a bi-monthly and monthly basis.
  • Keep abreast of new company products, services and procedures to ensure thorough team communication.
  • Maintain positive department morale through, subordinate feedback and establishes promotions, contest, events, etc. to keep a positive work environment.
  • Work with management on Customer Contact Center initiatives.
  • Appropriately escalate customer dissatisfaction with call center leadership team.
  • Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:
  • Demonstrated ability and experience in providing leadership and motivation
  • Working knowledge of Call Centers concepts, practices and procedures
  • Knowledge of cable and telecommunications products and services
  • At least 2 years' experience in call center and customer service center role
  • At least one year of AMDOCS experience strongly preferred
  • Superior customer service delivery skills
  • Focused, driven to achieve
  • Ability to work a flexible schedule that includes, days, evenings, weekends and holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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