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Position Summary
As part of the Commercial Product and Experience organization, the Lead Director, Head of Product Execution role is responsible for leading the Product Execution function across national accounts and regional teams, ensuring product strategy is translated into field-ready execution, market-facing storytelling, and measurable adoption performance.

This role sets the direction, priorities, and operating model for the team (approximately 6 direct reports), ensuring consistent support for field sales, product education, client and broker presentations, and execution against territory product adoption goals.

Partnering closely with sales leadership and product owners, this leader is accountable for building a high-performing function that connects product strategy to market performance.

The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location. East or Central preferred.

Key Responsibilities

• Lead the overall Product Execution function, including team direction, role clarity, prioritization, and performance management

• Define and drive a consistent approach to how product strategy is activated across national accounts and regional teams

• Partner with sales leadership and product owners to align priorities, territory needs, and field execution objectives

• Establish expectations for product education, field updates, client and broker presentations, and product storytelling across the team

• Ensure the team is effectively supporting product adoption, territory performance, and field readiness goals

• Drive consistency in how product updates, presentations, and adoption priorities are communicated and executed across territories

• Monitor territory-level product performance, adoption signals, and execution effectiveness to inform priorities and team focus

• Build operating rhythms, measures, and decision frameworks that strengthen execution discipline across the function

• Support leadership visibility into team performance, market opportunities, and territory-level product execution needs

Qualifications

• 10+ years of experience in field sales leadership, product strategy, product execution, sales enablement, market-facing product roles, or related leadership roles

• Strong experience in payor-focused products, healthcare solutions, or closely related market segments

• Demonstrated success leading customer- or field-facing teams in highly matrixed environments

• Experience partnering closely with sales leadership and product owners to translate strategy into market execution

• Strong strategic thinking and organizational leadership skills

• Strong executive communication and stakeholder influence skills

• Ability to lead through others, create team clarity, and drive consistent execution across distributed coverage models

• Strong analytical and operational judgment, with the ability to connect execution activity to market performance

Success Profile

The strongest candidates for this role will bring:

• A strong functional leadership mindset

• Clear judgment about how to translate product strategy into field execution at scale

• The ability to build team consistency without losing responsiveness to market needs

• Strong partnership instincts with both sales and product leaders

• Executive presence and the ability to align multiple stakeholders around shared priorities

• A disciplined approach to performance, operating rhythm, and accountability

What "Great" Looks Like:

• The Product Execution function operates with clear priorities, role clarity, and strong execution discipline

• Sales teams have stronger product understanding and more consistent support across territories

• Client, broker, and prospect presentations are sharper, more consistent, and better aligned to product strategy

• Territory product adoption goals are clearer, better measured, and more effectively supported by the team

• Leadership experience that functions as a reliable bridge between product strategy and market performance

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.