Summary
This position is located in the Small Business Administration, Field Operations Center East - FOCE in Atlanta, GA. The Field Operations Specialist provides operational coordination, interagency liaison support, and field execution of disaster recovery activities to ensure timely and effective assistance to disaster survivors.
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Duties
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This position is also being announced under Merit Promotion Procedures, Vacancy MP-26-FOCE-13018173. You will need to apply in order to receive consideration.
As a Field Operations Specialist at the GS- 0301-12, some of your typical work assignments may include:
- Serve as the lead SBA official in the disaster area and is in charge of coordinating with federal, state and local officials and overseeing all SBA activities and staff for Presidential disaster declarations.
- Represent SBA at Regional Interagency Steering Committee meetings and prepare and submit written reports.
- Oversee and direct the interviewing of disaster survivors, assisting with application completion, and screening disaster loan applications (paper and electronic), and loan closings.
- Coordinate with FEMA and the state and local disaster staff in planning and establishing Disaster Recovery Centers, and act to see that SBA's needs are met at those centers.
- Plan, develop, deliver and evaluate a variety of training presentations utilizing Microsoft Office Suite.
Requirements
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Conditions of employment
- You must be a U.S. Citizen
- You must successfully complete a background investigation.
- You may be required to serve a one-year probationary period.
- You must be able to obtain and maintain a government travel credit card.
- If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
- Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day).
Qualifications
Specialized Experience:
GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector:
- Implementing policies, guidelines, and/or procedures for a disaster or emergency program; AND
- Leading or overseeing team operations in the field; AND
- Planning and delivering employee training; AND
- Assessing the needs of an operational program and adapting the appropriate mix of resources and skills required to meet those needs.
These qualifications must be clearly referenced in your resume.
Education:
There is no education substitution for this grade level.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:
Miscellaneous Administration and Program Series 0301
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Generally, time in
non-pay status as a federal employee is not creditable towards the specialized experience requirement listed above.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 08/07/2026.
Education
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an
OFFICIAL transcript prior to your first day on duty.
*** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.
Additional information
This is a non-Bargaining unit position.
This is not a (drug) testing designated position.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments
Career and InterAgency Career Transition Assistance Programs: Are programs that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed.
Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only).
Inter-Agency Career Transition Assistance (ICTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job at another agency (inter-agency; i.e. not applying to their current or former agency).
You are eligible for CTAP/ICTAP if:
1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF).
2. Your agency, or the agency to which you are applying, is accepting applications from within or outside of the permanent workforce.
3. The position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced.
4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment).
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.