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Remote Sap Help Desk Support Jobs in Manhattan, NY

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Customer Support Specialist

New York, NY · Remote

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations ... Experience with a help desk tool (Zendesk, Intercom, Front, HubSpot, or similar) * Patience and ...

AdQuick

Customer Support Specialist

New York, NY · Remote

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations ... Experience with a help desk tool (Zendesk, Intercom, Front, HubSpot, or similar) * Patience and ...

AdQuick

Customer Support Specialist

New York, NY · On-site +1

$80K - $85K/yr

Customer Support Specialist Location: [Remote] Reports to: [Senior Manager, Technical Operations ... Experience with a help desk tool (Zendesk, Intercom, Front, HubSpot, or similar) * Patience and ...

Tessera Labs

SAP Functional Consultant

Manhattan, NY · Remote

$69.50 - $94.75/hr

San Jose, CA or New York City Remote : Considered; travel required About Tessera Labs Tessera Labs ... This role is ideal for a professional who understands how SAP systems support business operations ...

Dale Workforce Solutions

SAP OTC Analyst

Manhattan, NY · Remote

$140K/yr

... remote from the US Pay: up to $140k The SAP Order-To-Cash (OTC) Senior Analyst will be a key participant in the implementation, maintenance, and optimization of functionality with SAP supporting the ...

Cognitus

SAP EWM Functional Consultant

Manhattan, NY · Remote

Remote At Cognitus, an SAP Gold Partner and one of the world's leading SAP Systems Integrators, we ... to help our clients stay a step ahead of the competition. We ensure a bright future for Cognitus ...

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How much do remote sap help desk support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote sap help desk support in Manhattan, NY is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Remote Sap Help Desk Support vs Remote SAP Basis Administrator?

AspectRemote Sap Help Desk SupportRemote SAP Basis Administrator
CertificationsITIL, SAP Help Desk certificationsSAP Basis certifications, SAP Certified Technology Associate
Work EnvironmentHelp desk, support tickets, troubleshooting end-usersSystem administration, database management, SAP system configuration
Employer & Industry UsageIT support companies, corporate IT departmentsLarge enterprises, SAP consulting firms
Search & Comparison IntentYesLess common

Remote SAP Help Desk Support primarily focuses on assisting end-users with SAP-related issues through support tickets and troubleshooting. In contrast, Remote SAP Basis Administrators handle system configuration, database management, and overall SAP system health. While both roles require SAP knowledge, Help Desk Support emphasizes user assistance, whereas Basis Administration involves technical system management.

What are the most commonly searched types of Sap Help Desk Support jobs in Manhattan, NY? The most popular types of Sap Help Desk Support jobs in Manhattan, NY are:
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What cities near Manhattan, NY are hiring for Remote Sap Help Desk Support jobs? Cities near Manhattan, NY with the most Remote Sap Help Desk Support job openings:
Remote Sap Help Desk Support jobs near you

NYC TARC Technical Assistance Specialist

Manhattan Strategy Group

Manhattan, NY • On-site, Remote

Full-time

Posted yesterday

Job description

MSG provides consulting services across the federal government in the areas of training and technical assistance, grants management, research and evaluation, marketing and communications, program management, and information technology. Our federal clients include the U.S. Departments of Labor, Education, Health and Human Services, Agriculture, Justice, and Homeland Security.  
 
We offer our team members a fast-paced, growth-oriented environment and a competitive benefits package.  
 
Location: Remote (New York City-based preferred; New York City metro area)
Employment Type: Full-Time (Grant/Contract Funded)
 
Position Summary 
Manhattan Strategy Group (MSG) is working on a proposal and seeking a Data Program Specialist for an upcoming opportunity to support a large-scale technical assistance and capacity-building initiative focused on out-of-school time (OST), expanded learning, youth development, and education programs.
 
The Technical Assistance Specialist will provide technical assistance and operational support related to statewide or large-scale data collection, reporting systems, program management platforms, and data quality processes. This role will support education agencies, community-based organizations, and youth-serving programs in the effective use of data systems to strengthen program implementation, compliance, reporting accuracy, and continuous improvement efforts.
 
The Technical Assistance Specialist will collaborate with project leadership, evaluators, software vendors, clients, and external stakeholders to support data-informed decision-making and effective implementation of reporting and accountability requirements associated with federally funded education and youth-serving programs.
 
Key Responsibilities 
  • Provide technical assistance and user support related to data collection, reporting systems, and program management platforms
  • Support users in entering, validating, reviewing, and certifying program and participant-level data.
  • Monitor data quality, completeness, reporting timelines, and compliance with project requirements.
  • Coordinate with project leadership, evaluators, and technology vendors to support system implementation and continuous improvement efforts.
  • Troubleshoot user issues related to software applications, reporting systems, and data submission processes.
  • Develop and deliver trainings, webinars, user guides, FAQs, and other technical support resources.
  • Assist with analysis and review of programmatic and operational data to support project management and reporting activities.
  • Support preparation of quarterly and annual reports, including compilation of data summaries and performance metrics.
  • Maintain documentation of technical assistance requests, resolutions, and recurring support needs.
  • Participate in meetings, planning activities, stakeholder engagement efforts, and continuous improvement initiatives.
Required Qualifications 
  • Associate’s degree or higher in information systems, education, data management, public administration, social sciences, or a related field.
  • Experience working with large-scale software applications, databases, reporting systems, or program management platforms.
  • Experience providing technical assistance, help desk support, training, or user support services.
  • Strong written, verbal, and interpersonal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities and work collaboratively across teams and stakeholders.
  • Ability to interpret and communicate technical information to non-technical audiences.
  • Ability to travel periodically for meetings, trainings, conferences, and technical assistance activities.
Preferred Qualifications 
  • Bachelor’s degree in information systems, education, data analytics, public administration, or a related field.
  • Experience supporting statewide, districtwide, or enterprise-level data systems.
  • Experience supporting grant management, program reporting, compliance, or continuous improvement activities.
  • Experience conducting data validation, quality assurance, or reporting reviews.
  • Knowledge of youth development, expanded learning, education, or community-based programming.
  • Experience supporting professional development or user training initiatives.
  • Familiarity with 21st Century Community Learning Centers (21st CCLC) programs or similar federally funded initiatives.
  • Experience supporting users with data collection, reporting, or compliance requirements associated with federally funded grant programs.
  • Experience translating technical processes and data requirements into user-friendly guidance and support materials.
Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process.