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Remote Salesforce Support Jobs in Worcester, MA (NOW HIRING)

Aston Carter

Business Development Manager

Stow, MA · Remote

Ability to work productively and independently in a remote environment. * Ability to function ... Salesforce CRM to manage communications, analysis, and reporting. The position supports a high ...

BerryDunn

Proposal Coordinator

Waltham, MA · On-site +1

$26 - $30/hr

Maintain accurate and timely opportunity, pursuit, and proposal data in Salesforce and support ... Ability to collaborate effectively with remote and/or traveling team members across locations, time ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Waltham, MA · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Newton, MA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

Syner-G

Sr. Business Analyst

Framingham, MA · On-site +1

$95K - $122K/yr

... and Salesforce reporting solutions to meet the needs of the business. * Support the design ... We define total rewards as compensation, benefits, remote work/flexibility, development ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Worcester, MA

Remote Salesforce Support information

See Worcester, MA salary details

$40.4K

$98.6K

$154.7K

How much do remote salesforce support jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote salesforce support in Worcester, MA is $98,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $118,700.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Worcester, MA?

For Remote Salesforce Support jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Worcester, MA look for?

The top searched job categories for Remote Salesforce Support jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Salesforce Support jobs?

Cities near Worcester, MA with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Worcester, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $98,647 per year, or $47.4 per hour.

Salesforce Marketing Cloud Specialist (REMOTE)

Waltham, MA • On-site, Remote

Intelliswift Software
IT Services • 1 - 5K employees
Learn more about Intelliswift Softwareexternal

Full-time

Re-posted 14 days ago

Job description

Job ID: 21-12048 Job Responsibilities:
  • Support the development of strategies to create seamless customer-friendly experiences
  • Own development, and execution of customer journeys Coordinate development of content needed for campaignsCoordinate development of content needed for campaigns
  • Coordinate development of content needed for campaigns
  • Monitor performance metrics for campaigns and make recommendations for improvement everage digital knowledge and experience to push innovation
  • Leverage digital knowledge and experience to push innovation
Basic Qualifications:
  • Bachelors degree
  • 2 +years of experience with marketing automation, ad platforms, email marketing systems
  • 2+ years of Salesforce Marketing Cloud experience, specifically with Automation, Journey, and Email Content Creation features
Preferred Qualifications:
  • Working knowledge of Administrative operations such as managing Business Unit, Users, All Contact counts
  • Knowledge of SQL Activity, Import Definitions, File Transfer, Data Extracts, and Data Extensions
  • Proficiency in Amp script
  • Experience and familiarity with HTML
  • Experience with Advertising Studio, Mobile Studio, and Interaction Studio a plus (including, Cloud Pages, Smart Forms, Web Collect , Collect Tracking, and Social Studio)
  • Strong detail orientation with good organizational and time-management skills
  • Critical thinking with the ability to understand and evaluate all relevant data
  • Confidence to recommend changes to the plan as needed
  • Excellent interpersonal and communication skills
Aptitude for problem solving
Intelliswift logo

About Intelliswift

Sourced by ZipRecruiter

Intelliswift is consumed with the love for the new. Once a leading staffing company, Intelliswift now possesses the expertise to build data-rich modern platforms, and to create sophisticated systems for data management and analytics for thinking and connected enterprises. We are a global leader in delivering Digital Product Engineering, Data Management & Analytics, Cloud, Digital Enterprise and MSP/VMS staffing solutions. Led by a team of highly passionate and techno-centric innovators, we consciously embed the spirit of loving and embracing everything new in what we do. We ardently believe that companies that Love the New are at an advantage of being ahead of the curve in this age of digital.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, CA, US

Year founded

2001

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