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Remote Salesforce Support Jobs in Spokane, WA (NOW HIRING)

Remote Salesforce Support information

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How much do remote salesforce support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote salesforce support in Spokane, WA is $99,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $120,300.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What job categories do people searching Remote Salesforce Support jobs in Spokane, WA look for?

The top searched job categories for Remote Salesforce Support jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Remote Salesforce Support jobs?

Cities near Spokane, WA with the most Remote Salesforce Support job openings:

Infographic showing various Remote Salesforce Support job openings in Spokane, WA as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $99,961 per year, or $48.1 per hour.

Trauma-Focused Licensed Mental Health Counselor - Remote

Perfect Prescription Healthcare

Spokane, WA • Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

Perfect Prescription Healthcare is seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to provide therapeutic support to trauma injury patients in a fully remote capacity. This full-time role involves leveraging your expertise to help patients navigate and overcome their mental and emotional challenges, fostering their journey to recovery. With a competitive salary range of USD 90,000 – 110,000 per year, this position allows you to make a significant impact in the lives of individuals seeking to reclaim their mental health after experiencing trauma.

About the Organization

Perfect Prescription Healthcare is a leading community health clinic located in Spokane, Washington, known for its commitment to providing high-quality mental health services tailored to the needs of individuals dealing with trauma. Our organization emphasizes the importance of comprehensive treatment and support, focusing on the evaluation and care of patients struggling with the aftermath of trauma. By creating a nurturing environment, we empower our clients to engage with their healing process and reach their personal goals.

Work Environment

This position is designed to be fully remote, allowing you to work from the comfort of your home while maintaining a regular work schedule from 8:00 am to 5:00 pm, Monday through Friday. Our remote work setting fosters flexibility and work-life balance, enabling you to provide exceptional care to our patients without the constraints of a traditional office environment. You will be equipped with advanced telehealth technology to facilitate virtual appointments, ensuring seamless communication between you and your clients.

Key Responsibilities
  • Conduct comprehensive initial evaluations of patients' mental and emotional health to develop personalized treatment plans that address their unique needs.
  • Utilize evidence-based therapeutic approaches to help patients understand their trauma and build effective coping strategies tailored to their individual circumstances.
  • Monitor patient progress through regular check-ins and appropriately modify treatment plans as necessary to ensure optimal outcomes.
  • Facilitate individual counseling sessions, creating a safe space for patients to discuss their experiences and emotions without judgment.
  • Educate both patients and staff on effective stress and trauma management techniques, enhancing their understanding of mental health issues.
  • Collaborate with external healthcare providers, social services, and community outreach programs to connect patients with additional resources and support systems.
  • Engage in continuous professional development by completing required continuing education courses to uphold your National Certified Counselor certification.
Patient Population / Client Focus

In this role, you will primarily work with individuals who have experienced trauma, including but not limited to accidents, abuse, and other significant life-altering events. Your expertise will guide these patients through their recovery journey, addressing various mental health concerns such as PTSD, anxiety, and depression. You will play a critical role in helping them regain control over their lives and foster resilience as they navigate their healing process.

Qualifications
  • A Master's degree in Mental Health Counseling from an accredited institution.
  • Current and valid Licensed Mental Health Counselor (LMHC) credential.
  • A minimum of 3 years of professional experience, specifically working with trauma patients.
  • Proficiency in Microsoft Office suite, enabling effective communication and documentation.
  • Strong interpersonal and communication skills to foster trust and rapport with patients.
Preferred Experience
  • Familiarity with Salesforce and Electronic Medical Records (EMR) systems is highly desirable, as it will enhance your ability to manage patient documentation and care coordination.
  • Demonstrated experience in trauma-informed care practices is a plus, as it aligns with our clinic's patient-centered approach.
Compensation and Benefits

We offer a competitive compensation package, with an annual salary ranging from USD 90,000 to 110,000, commensurate with experience. In addition to salary, employees benefit from:

  • An employee assistance program that provides confidential counseling services to promote mental health and overall well-being.
  • Wellness programs designed to support employees in leading a healthy lifestyle, complemented by health and wellness incentives.
  • Health savings accounts or flexible spending accounts to assist with healthcare-related expenses.
Career Growth Opportunities

At Perfect Prescription Healthcare, we prioritize the professional development of our staff. As a Licensed Mental Health Counselor, you will have access to ongoing training and mentoring, enabling you to refine your skills and expand your expertise. There are also pathways for advancement within the organization as we grow and evolve our services.

Why Join Our Team

Joining Perfect Prescription Healthcare means becoming part of a dedicated team that is committed to transforming the mental health landscape in Spokane and beyond. If you’re passionate about helping others and want to work in an empowering environment that values innovation, compassion, and resilience, we encourage you to apply. Your contribution will make a lasting difference in the lives of the patients we serve.

Application Information

If you meet the qualifications and are excited about the prospect of working with a dynamic team committed to excellence in mental healthcare, please submit your resume for consideration. We look forward to reviewing your application and potentially welcoming you to our team at Perfect Prescription Healthcare.