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Remote Salesforce Support Jobs in Seattle, WA (NOW HIRING)

Archgroup

Account Manager

Home, WA · On-site +1

$58K - $75K/yr

... Support ancillary or adjacent product offerings by Arch Mortgage Global Group. If requested ... Familiaritywith andhigh levelof comfort using remote access tools (VPN) and Salesforce.com and ...

Archgroup

Account Manager

Home, WA · On-site +1

$58K - $75K/yr

... Support ancillary or adjacent product offerings by Arch Mortgage Global Group. If requested ... Familiaritywith andhigh levelof comfort using remote access tools (VPN) and Salesforce.com and ...

SmithRx

Business Systems Analyst

Seattle, WA · On-site +1

... support tickets coming from Sales, Marketing, Revenue Operations, Account Management, Customer ... Execute hands-on Salesforce administration (Flows, validation rules, page layouts, user security ...

GardaWorld

Business Development Manager

Seattle, WA · Remote

$85K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

GardaWorld

Business Development Manager

Seattle, WA · Remote

$85K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

GardaWorld

Business Development Manager

Seattle, WA · Remote

$85K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

GardaWorld

Business Development Manager

Seattle, WA · Remote

$85K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

GardaWorld

Business Development Manager

Seattle, WA · Remote

$85K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

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Showing results 21-40

All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Seattle, WA

Remote Salesforce Support information

See Seattle, WA salary details

$46.1K

$112.5K

$176.4K

How much do remote salesforce support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote salesforce support in Seattle, WA is $112,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,900.00 and $135,400.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Seattle, WA?

For Remote Salesforce Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Seattle, WA look for?

The top searched job categories for Remote Salesforce Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Salesforce Support jobs?

Cities near Seattle, WA with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Seattle, WA as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $112,508 per year, or $54.1 per hour.

Client Services Director (Remote Eligible)

Smartsheet

Bellevue, WA • Remote

Full-time

Re-posted 5 days ago

Smartsheet rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

69th of 245 rated software companies

Job description

Smartsheet is looking for a high-impact Client Services Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet's Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value based selling to measurable business outcomes.
You will report to the Director, Customer Outcomes and this is a remote eligible role.

You Will:

  • Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support
  • Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi solution expansion, and long term value creation
  • Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won
  • Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction
  • Generate and progress pipeline: Maintain ~3 coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans
  • Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfacing, and call accuracy; proactively course correct to protect the quarter while shaping the next
  • Contribute thought leadership: Mentor peers, share market/competitive insights, and inform GTM refinements (offers, packaging, playbooks)

You Have:

  • 7 years carrying a services or solutions quota for enterprise customers, with a consistent record of closing Professional Services opportunities >$250k (seven-figure TCV experience a plus)
  • Proven success leading complex, multi-stakeholder, multi-solution deals and collaborating across account teams
  • Strong command of value-based selling (e.g., Smartsheet Value Selling, MEDDIC, Challenger) and speaking to defensible business cases/ROI tied to outcomes and CLV
  • Track record in territory management and account planning across Large Enterprise
  • Ability to travel up to 40-50%
  • BA/BS required; advanced degree preferred
  • Smartsheet experience is a plus

What Smartsheet employees say

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Benefits

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