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Remote Salesforce Support Jobs in Philadelphia, PA

160 Driving Academy

Admissions Advisor

Trenton, NJ · Remote

$19 - $25.50/hr

... Salesforce. * Ensure all enrollment documentation is completed accurately and on time. * Support ... Ensure classroom laptops, technology, and remote-learning systems are functioning properly before ...

Aprio

Sales Support Proposal Specialist

Philadelphia, PA · On-site +1

$22.75 - $30.75/hr

Familiarity with CRM systems such as HubSpot or Salesforce. * Design, layout, Canva, or other ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

International Schools Services

Be Seen First

Demand Generation Campaigns Strategist

Princeton Township, NJ · Remote

$50K - $60K/yr

Remote employees must have stable internet and reside within ±6 hours of Eastern Standard Time ... Maintain working knowledge of Salesforce Marketing Cloud to support continuity during vacations ...

Icon plc

Senior Account Executive

Blue Bell, PA · Remote

Senior Director, Business Development - Remote, US ICON is a global healthcare intelligence and ... Tracking all meeting, prospecting activity and opportunity status within SalesForce.com * Work with ...

Worthington Enterprises

CAD Designer (Sales)

Malvern, PA · On-site +1

$67K - $84K/yr

Remote work will be considered for candidates living within the PA/MD areas with willingness to ... supporting technical sales or custom-engineered products preferred. * Familiarity with Salesforce ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Philadelphia, PA

Remote Salesforce Support information

See Philadelphia, PA salary details

$40.9K

$99.8K

$156.4K

How much do remote salesforce support jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote salesforce support in Philadelphia, PA is $99,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $120,100.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Philadelphia, PA?

For Remote Salesforce Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Philadelphia, PA look for?

The top searched job categories for Remote Salesforce Support jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Remote Salesforce Support jobs?

Cities near Philadelphia, PA with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 74% Full Time, 9% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $99,760 per year, or $48 per hour.

Sales Support Representative - Remote / Telecommute

CYNET SYSTEMS

Trenton, NJ • Remote

$33 - $38/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Job Overview:

Pay Range: $33.67hr - $38.67hr

Requirement/Must Have:

  • Minimum of 2 years of experience in Sales Support, Sales Operations, Revenue Operations, or related field.
  • Hands-on experience with Salesforce (SFDC) is required.
  • Strong understanding of CRM processes, opportunity management, and sales lifecycle workflows.
  • Proficiency with Microsoft Office Suite, particularly Excel.
  • Strong analytical and data management skills.
  • Strong verbal and written communication skills.
  • Ability to communicate effectively with stakeholders.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proven ability to collaborate effectively with sales teams and partners.

Responsibilities:

  • Support the sales organization throughout and within SFDC and video meetings.
  • Act as a liaison between the Field Sales teams, the Enterprise Agreement Sales Team, and Partners.
  • Support operational and administrative requests from sales leadership and account teams.
  • Maintain accurate sales reports and CRM data standards across Salesforce.
  • Maintain SFDC data hygiene across Accounts, Opportunities, Contacts, Leads, Quotes, Deal Registrations, and related objects.
  • Perform pipeline cleanup, updates, and data management activities based on sales team direction.
  • Create and maintain Salesforce reports, dashboards, and analytics to support business decision-making.
  • Develop visibility into pipeline performance, forecast accuracy, and sales engagement metrics.
  • Build and maintain opportunity tagging, tracking mechanisms, and reporting tools within Salesforce.
  • Monitor CRM data quality and recommend process improvements.
  • Analyze Salesforce data to identify untapped pipeline opportunities and revenue-growth initiatives.
  • Proactively mine opportunity data and install base information to uncover potential engagements for Account Managers and Partners.
  • Collaborate with Enterprise Agreement (EA) Specialists and Sales teams to identify, qualify, and track EA opportunities.
  • Research untagged Salesforce opportunities and work directly with sales teams to determine EA qualification status.
  • Track OEM-related opportunities and develop reporting to monitor pipeline health.
  • Identify early-renewal opportunities and expansion opportunities across the customer install base.
  • Analyze install base data to uncover renewal, cross-sell, and partner development opportunities.
  • Support partner and distributor engagement activities across assigned territories.
  • Map OEM and install base data to Salesforce records and assigned Account Managers.
  • Identify strategic partners and assist in developing partner tiering and enablement recommendations.
  • Analyze historical sales activity to determine partner involvement, OEM influence, and expansion opportunities.
  • Support channel initiatives focused on increasing pipeline generation and partner engagement.
  • Develop recurring weekly, monthly, and quarterly business reports.
  • Create executive dashboards for monitoring sales pipeline and operational performance.
  • Provide actionable insights and recommendations based on Salesforce analytics.
  • Monitor pipeline trends, deal progression, renewal opportunities, and account growth potential.
  • Present findings and recommendations to sales leadership and stakeholders.

Skills:

  • Salesforce (SFDC) Administration.
  • CRM Management.
  • Pipeline Analytics.
  • Sales Operations.
  • Sales Support.
  • Dashboard Creation.
  • Data Analysis.
  • Advanced Excel.
  • Pivot Tables.
  • VLOOKUP/XLOOKUP.
  • Opportunity Identification.

Qualification And Education:

  • Experience with Accounts, Opportunities, Leads, Contacts, Quotes, and Deal Registrations.
  • Ability to maintain CRM data integrity and perform data cleanup activities.
  • Understanding of opportunity management, sales lifecycle, and pipeline reporting.
  • Ability to create, maintain, and analyze SFDC reports and dashboards.
  • Experience providing pipeline visibility, forecast reporting, and business insights.
  • Strong analytical skills with the ability to mine data and identify opportunities.

Benefits:

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.


About Cynet Systems


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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