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Remote Salesforce Support Jobs in Edison, NJ (NOW HIRING)

Avispa Technology

Campaign Developer

Manhattan, NY · Remote

$70 - $80/hr

Leading music streaming company (Remote, Open to candidates located in the United States, EST or ... Support lifecycle marketing initiatives by leveraging customer segmentation, identity resolution ...

Avispa Technology

Campaign Developer

Manhattan, NY · On-site +1

$70 - $80/hr

Leading music streaming company (Remote, Open to candidates located in the United States, EST or ... Support lifecycle marketing initiatives by leveraging customer segmentation, identity resolution ...

WES

Grants Associate (Remote)

Manhattan, NY · Remote

$48K - $59K/yr

Support the administration of grants throughout the grant lifecycle. This includes but is not ... Structuring funding application and review processes in Salesforce-based grants management system

ABB

VFD Technical Support Specialist

NJ · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Maintain detailed documentation of support cases, solutions, and best practices using Salesforce ...

New

ABB

VFD Technical Support Specialist

NY · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Maintain detailed documentation of support cases, solutions, and best practices using Salesforce ...

New

Persistent Systems

Sales Associate

Manhattan, NY · Remote

$76K - $85K/yr

Experience supporting remote sales teams * Experience working for a business-to-business (B2B) sales organization * Experience using Salesforce to create opportunities, run queries, manipulate data ...

Persistent Systems

Sales Associate

Manhattan, NY · Remote

$75K - $85K/yr

Experience supporting remote sales teams * Experience working for a business-to-business (B2B) sales organization * Experience using Salesforce to create opportunities, run queries, manipulate data ...

Persistent Systems

Sales Associate

Manhattan, NY · Remote

$75K - $85K/yr

Experience supporting remote sales teams * Experience working for a business-to-business (B2B) sales organization * Experience using Salesforce to create opportunities, run queries, manipulate data ...

Persistent Systems

Sales Associate

Manhattan, NY · Remote

$76K - $85K/yr

Experience supporting remote sales teams * Experience working for a business-to-business (B2B) sales organization * Experience using Salesforce to create opportunities, run queries, manipulate data ...

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Showing results 41-60

All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Edison, NJ

Remote Salesforce Support information

See Edison, NJ salary details

$41.9K

$102.3K

$160.5K

How much do remote salesforce support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote salesforce support in Edison, NJ is $102,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,200.00 and $123,200.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the most commonly searched types of Salesforce Support jobs in Edison, NJ?

The most popular types of Salesforce Support jobs in Edison, NJ are:

What are popular job titles related to Remote Salesforce Support jobs in Edison, NJ?

For Remote Salesforce Support jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Edison, NJ look for?

The top searched job categories for Remote Salesforce Support jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Salesforce Support jobs?

Cities near Edison, NJ with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Edison, NJ as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $102,347 per year, or $49.2 per hour.

Customer Service Representative (Remote)

Zephyrus Engineering Limited

New York, NY • Remote

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

About the job

Job Title: Customer Service Representative (Remote)

Location: 100% Remote

Compensation: ~$55,000.00 -$60,000.00/Per Year

Type: Full-Time 9:00 AM - 5 PM CST

About Us:

Zephyrus Engineering is a forward-thinking engineering firm specializing in innovative infrastructure and construction solutions that meet the highest standards of quality, safety, and sustainability. We deliver impactful projects across sectors, including municipal, commercial, and environmental works, combining technical expertise with a client-focused approach. Our team is committed to driving excellence, fostering collaboration, and positively shaping the communities we serve. Join us to be part of a dynamic environment where your work will create lasting change.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries via phone, email, and chat for all UPS-related issues (tracking packages, resolving issues, etc.)
  • Provide exceptional customer support by resolving product or service issues promptly
  • Work closely with other departments to provide seamless service and feedback
  • Manage and prioritize multiple tasks in a fast-paced environment while maintaining attention to detail
  • Document and update customer interactions and account information accurately

What We Offer:

  • 100% remote position, tech provided
  • Enjoy a competitive base salary that rewards your experience and skills
  • Full benefits, including medical, dental, vision, flexible PTO, and 401K match
  • A collaborative and supportive work culture that values your personal and professional growth

Qualifications:

  • Proven experience in customer service, account management, or a similar role
  • Strong communication skills, both written and verbal
  • Ability to thrive in a fast-paced environment while maintaining a positive and solution-oriented attitude
  • Excellent organizational and multitasking abilities
  • Empathy and a passion for helping customers
  • Tech-savvy with proficiency in Salesforce CRM systems
  • Helpscout and Google Office suites are a plus

Why Zephyrus Engineering?

  • Innovative projects that drive real change
  • Clear career growth opportunities and ongoing training
  • Collaborative, team-oriented culture
  • Commitment to excellence, safety, and sustainability
  • Competitive benefits package, including health and retirement
  • Work that makes a positive impact on communities

Apply