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Remote Salesforce Support Engineer Jobs in Tennessee

SNC-Lavalin

Senior I&C Engineer Energy - Remote

Oak Ridge, TN · On-site +1

$99K - $137K/yr

Overview We are seeking a Senior I&C Engineer Energy - Remote! This remote position is based out of ... Supports installation and construction by developing control system validation/testing protocols.

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Remote Salesforce Support Engineer information

What is the difference between Remote Salesforce Support Engineer vs Remote Salesforce Administrator?

AspectRemote Salesforce Support EngineerRemote Salesforce Administrator
CertificationsSalesforce Certified Support Specialist, Salesforce Certified Administrator (preferred)Salesforce Certified Administrator, Salesforce Certified Advanced Administrator
Primary RoleProvides technical support, troubleshooting, and issue resolution for Salesforce users and systemsManages Salesforce platform configurations, user management, and system customization
Work EnvironmentCustomer support teams, technical support centers, remote support rolesInternal teams, IT departments, remote or on-site administration roles
Industry UsageCommon in tech, consulting, and CRM service providersWidely used across industries for Salesforce platform management

While both roles require Salesforce certifications and involve working with the Salesforce platform remotely, the Remote Salesforce Support Engineer focuses on troubleshooting and resolving technical issues, whereas the Remote Salesforce Administrator handles system configurations and user management. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

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For Remote Salesforce Support Engineer jobs in Tennessee, the most frequently searched job titles are:

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The top searched job categories for Remote Salesforce Support Engineer jobs in Tennessee are:

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Remote Salesforce Support Engineer jobs near you

Benefits Coordinator (Fully Remote)

McQuade Organization

Knoxville, TN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

In this role, you’ll support clients in understanding their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support, benefits guidance, and clear communication in a fully remote environment.

  • Serve as a primary point of contact for clients regarding their employee benefits
  • Explain benefit options including health, dental, vision, life, and supplemental plans in a clear, easy-to-understand way
  • Recommend solutions tailored to clients’ needs and help them make informed decisions
  • Host virtual meetings to review benefits, plan updates, and enhancements
  • Build strong client relationships and identify opportunities to expand the services they use
  • Provide responsive support to ensure a smooth and positive client experience
  • Collaborate with internal teams to ensure accurate information and timely responses
  • Act as the main point of contact for clients regarding their employee benefits, including health, dental, vision, life, disability, and retirement plans.
  • Help clients understand their benefit options, explain costs and features, and recommend solutions tailored to their organizational goals.
  • Lead individual client onboarding, ensuring smooth plan setup and seamless enrollment
  • Stay up to date on benefits offerings, company processes, and industry trends
  • Strong communication and presentation skills—you can explain complex information clearly
  • Comfortable speaking with clients via phone and video (Zoom)
  • Organized and detail-oriented, able to manage multiple client needs
  • Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto)
  • Self-motivated and able to work independently in a remote setting
  • Positive attitude and willingness to learn

Apply