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Remote Salesforce Business Analyst Jobs in Springfield, MA

Coastal

Business Analyst

Hartford, CT · On-site +1

Salesforce Administrator certification, Business Analyst certification, CBAP, PMI-PBA, or similar ... Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA amp;

Coastal

Solution Architect (HLS)

Hartford, CT · On-site +1

$63.50 - $83.75/hr

... skills in Salesforce Platform Business Analysis and exposure to Project Scoping * 2+ years ... Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA amp;

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How much do remote salesforce business analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote salesforce business analyst in Springfield, MA is $56.46, according to ZipRecruiter salary data. Most workers in this role earn between $47.74 and $65.53 per hour, depending on experience, location, and employer.

What is a remote Salesforce Business Analyst?

A Remote Salesforce Business Analyst is responsible for analyzing business processes, gathering requirements, and optimizing Salesforce solutions while working remotely. They collaborate with stakeholders to identify system improvements, create reports, and support user adoption. This role requires expertise in Salesforce configuration, data management, and workflow automation. Strong communication and problem-solving skills are essential for ensuring business needs align with Salesforce capabilities. Remote analysts utilize digital tools to coordinate with teams and manage projects effectively.

What are the key skills and qualifications needed to thrive as a remote Salesforce Business Analyst?

To thrive as a Remote Salesforce Business Analyst, you need strong analytical skills, a solid understanding of Salesforce platforms, and experience in translating business requirements into technical solutions. Familiarity with Salesforce tools like Sales Cloud, Service Cloud, and reporting functionalities, along with Salesforce Administrator or Business Analyst certifications, is highly valued. Excellent communication, problem-solving abilities, and self-motivation in a remote work setting make you stand out. These skills ensure effective stakeholder collaboration, optimal system utilization, and the successful delivery of business outcomes in a distributed environment.

What are typical challenges faced by remote Salesforce Business Analysts, and how can they be managed?

Remote Salesforce Business Analysts often navigate challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and managing complex technical requirements without in-person meetings. To manage these, leveraging collaboration tools like Slack, Zoom, and project management systems helps maintain alignment, while regular check-ins with teams foster transparency and trust. Developing strong documentation practices and being proactive in seeking feedback also contribute to overcoming remote work hurdles. Embracing these strategies allows you to stay productive, deliver impactful solutions, and build strong relationships with colleagues and clients alike.

What are popular job titles related to Remote Salesforce Business Analyst jobs in Springfield, MA?

For Remote Salesforce Business Analyst jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Remote Salesforce Business Analyst jobs?

Cities near Springfield, MA with the most Remote Salesforce Business Analyst job openings:

Remote Salesforce Business Analyst jobs near you

Business Analyst

Coastal

Hartford, CT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Business Analyst

Coastal is looking for a Business Analyst to help support our continued growth. The Business Analyst partners with clients and internal delivery teams to understand business objectives, gather and document requirements, and translate business needs into scalable technology solutions. This role is responsible for facilitating discovery sessions, documenting business processes, defining functional requirements, creating user stories, and supporting solution design, testing, and implementation. The Business Analyst collaborates closely with Solution Architects, Developers, Project Managers, and client stakeholders to ensure successful project delivery while identifying opportunities to improve business processes and drive organizational value. This individual demonstrates strong analytical, communication, and problem-solving skills and is able to independently manage workstreams, support client engagements, and contribute to the successful delivery of digital transformation initiatives.
Please note: this position will require regular onsite work (Tuesday-Thursday) at our client's location in Hartford, CT.

Role Responsibilities:
  • Partner with clients and internal stakeholders to gather, document, and validate business, functional, and technical requirements for digital transformation initiatives.
  • Facilitate discovery sessions, workshops, and requirements-gathering meetings to understand current-state processes and define future-state solutions.
  • Translate business requirements into user stories, acceptance criteria, process flows, and functional specifications for delivery teams.
  • Collaborate closely with Solution Architects, Developers, Project Managers, and QA teams to ensure solutions align with business objectives and requirements.
  • Lead business process analysis and identify opportunities for process optimization, automation, and organizational efficiency.
  • Support Agile delivery methodologies, including backlog refinement, sprint planning, user story prioritization, and sprint reviews.
  • Coordinate and support User Acceptance Testing (UAT), including test scenario development, defect tracking, and stakeholder signoff.
  • Analyze data, metrics, and business processes to provide actionable insights and recommendations to clients and project teams.
  • Maintain project documentation, including business requirements documents (BRDs), process maps, gap analyses, decision logs, and training materials.
  • Support organizational change management activities, including end-user training, communications, and adoption planning.
  • Serve as a trusted advisor to clients by providing strategic recommendations that align technology solutions with business outcomes.
  • Participate in pre-sales activities, solution demonstrations, estimations, and proposal development as needed.
Experience/Skills Required:
  • 3+ years of experience as a Business Analyst, Functional Consultant, or similar client-facing consulting role.
  • Demonstrated experience leading requirements gathering, process mapping, and business process improvement initiatives.
  • Strong understanding of Agile methodologies, including Scrum and user story development.
  • Experience facilitating workshops and presenting to executive and operational stakeholders.
  • Ability to document complex business processes and translate business requirements into actionable technical deliverables.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent written and verbal communication skills with the ability to influence stakeholders across all levels of an organization.
  • Experience using tools such as Jira, Azure DevOps, Confluence, Lucidchart, Visio, or similar platforms.
  • Ability to manage multiple priorities and thrive in a fast-paced consulting environment.
  • Willingness to travel to client locations as required.
  • Must have full-time permanent US work authorization.
Additional Preferred Experience/Skills:
  • Experience supporting Salesforce Health Cloud or Life Sciences Cloud implementations
  • Bachelor's Degree preferred, or equivalent experience.
  • Prior experience in consulting or professional services organizations.
  • Experience supporting Salesforce, CRM, Data, AI, or Cloud transformation initiatives.
  • Salesforce Administrator certification, Business Analyst certification, CBAP, PMI-PBA, or similar credentials preferred.
  • Experience within one or more industries including Healthcare amp; Life Sciences, Public Sector, Financial Services, Manufacturing, Technology Media and Telecom, COnsumer Business Services,, Nonprofit, or Higher Education.
  • Experience supporting enterprise software implementations, digital transformation programs, or system modernization initiatives.
  • Knowledge of change management principles and organizational transformation strategies
Why Coastal, and what we offer:
  • Flexible working hours with an emphasis on a life-work balance (in that order!)
  • Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA amp; Lexington, KY; travel as required to client locations
  • Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, amp; Dental coverage
  • Competitive quarterly bonus opportunities
  • Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
  • A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
  • Frequent team and culture activities, virtual amp; in-person, including Lunch and Learns, Happy Hours, team-building events
  • Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
  • Opportunities for accelerated growth, networking, and career guidance and support
  • Trust, transparency and respect across all levels of the company

Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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