Remote Rv Park Manager Jobs in Colorado (NOW HIRING)

Department Information This posting is only open to residents of the State of Colorado at the time of submitting your application. Consider joining the dedicated people of the Colorado Department of Natural Resources. It's our mission to manage and conserve Colorado's natural resources for the benefit of people today - and tomorrow.

That means we have to balance development with conservation so the state we all love provides similar opportunities for our children and their children. We invite you to explore our website at https://dnr.colorado.gov/about-us to find out more about the work we do to manage Colorado's natural resources for today - and tomorrow. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply

In addition to offering rewarding, meaningful work, we offer: Medical and Dental plans Strong, flexible retirement plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus pre-tax and Roth 401K and 457 plans Paid life insurance Short- and long-term disability coverage Employee Wellness programs Flexible Spending Accounts Health Savings Accounts 11 paid holidays per year plus generous vacation and sick leave Flexible work schedule options and remote-work options Career advancement opportunities throughout the State system Some positions may qualify for the Public Service Loan Forgiveness Program. COLORADO PARKS AND WILDLIFE Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources. The work unit exists to manage John Martin Reservoir State Park, within the guidelines of Colorado State statutes, regulations and Colorado Parks and Wildlife policies and procedures for the use, benefit, and enjoyment of park visitors.

The unit provides a wide variety of recreational and educational opportunities to the public, while ensuring that safety and quality standards are met. The unit is responsible for providing visitor services, maintenance functions, natural resource protection, environmental education, administrative functions, law enforcement, inter-agency cooperation and program development assisting with statewide programs. The unit administers State Park programs within Southeast Colorado.

Description of Job This position exists to provide customer service to CPW customers- walk in, call in, and by email; including sales of state park and wildlife products, maintenance of customer records, providing information through direct communication and with brochures, bulletin boards, the Parks and Wildlife website updates, and other information products. This position handles payment including license and pass fees, payment of citations, fees for meeting room and group facility rentals and runs the cash register. The position answers phones and talks with customers about camping, fishing, hiking, hunting, watchable wildlife, license and permit products, parks and wildlife regulations, and many other topics.

This position is the administrative assistant to the Park Manager V. This position also provides internal customer service through administrative duties such as passing collected information to officers, management of office product inventory, retail program management, contact with volunteers, distribution of mail, ensures office machines are operational and serves as contact with repair vendors when the need arises. Inputs information into various databases, and other administrative duties that may arise.

Customer Service Works directly with visitors to answer questions about the park, assist with pass, permit, and license sales. Answers phone calls and oversees janitorial duties at the visitor center. Provides customer service, disseminates information and ensures revenue collection.

Help customers and staff decide on appropriate passes and licensing requirements for an individual customer (i.e. resident, non-resident, or youth hunting or fishing licenses). This position must be able to explain various policies, procedures, and administrative directives and completely answer visitors' questions and concerns as accurately and expeditiously as possible

Accounting / Purchasing Assists the Park Manager with accounting functions to include processing all CORE transactions, entering expenditures into spreadsheets, processing temporary work program paperwork, payroll, allocating OneCard purchases, preparing statements, completing the allocator's role in SARA, and preparing purchase requisitions. Must have a clear and concise understanding of State fiscal rules and agency fiscal procedures. This position develops systems to keep budgets and spending on task.

Determines the appropriate object coding for all purchases, maintains digital files statements and receipts. Nearly all of the functions associated with this duty involve utilizing computer- based programs. Trouble shooting errors in data requires proficiency with Microsoft Office (word and excel), as well as developing a competency in various internet-based programs (UKG (Timekeeping), CORE, PARs, US Bank, Various Apps, etc.)

Supervision of Temporary Employees Recruits, interviews, hires, trains, supervises, advises, counsels, motivates, and develops work programs for temporary employees or volunteers to operate the park visitor center. Ensures the daily operations of the visitor center run smoothly including: assigning duties, scheduling, resolving conflicts, disciplinary actions, delegation of special projects, and duties, verifying timesheets, ensuring compliance with statutes, policies, procedures, maintaining documents and employee files. Directly oversee the Intern position, including writing justification and creating the position budget request.

Outlining a workplan for the position and providing timely feedback for the employee once the position has started at the park. Ensure the position is able to obtain relevant training for all tasks that will be included in the description of that position. Administration Oversight of the park's revenue collection procedures including counting of revenue, preparing bank deposits, preparation and review of financial sessions, entry of data into the point of sales system.

Oversight of shift boxes and accounting for pass and retail inventories. Assist Park Manager and staff with special projects such as grant writing, organizing management plans, scheduling public meetings, processing event permit and activity permit applications, serving as liaison with headquarters and region office when assigned, and working with local chamber of commerce. Manage and Update Park PIO Systems Management of the park's automated public information systems to include the phone tree, press releases, camping and hunting reservation database, updating park's website and conditions pages, Facebook page.

Makes decisions on what to put on web page updates with pictures and what activities should be highlighted as well as updating Facebook page with current events and information. This position will adhere to the CPW/DNR terms and procedures for coordinating social media accounts. Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Experience Only: Three (3) years of relevant experience in Accounting, Finance, Program or project management, Administrative Assistant, Front Desk, Call center, office environment, project management, handling of money, project management, customer service (internal or external) serving, retail, restaurant or retail management or experience related to the work assigned to this position. OR Education and Experience: Natural Resources, Wildlife Management, Biology, Aquatic Biology/Fishery Science/Aquaculture/Fishery Management, Outdoor Recreation, Economics, Public Administration, Communications, Public Engagement/volunteer management, Education, Business, Program Management/Project Management, Computer Science, Applied Computing, Computer Engineering, IT, Accounting, Finance, Marketing, Administrative Assistant, Front Desk, Call Center, Office environment, project management, handling of money, customer service (internal or external) or experience related to this position equal to three (3) years. Class Code: Administrative Assistant Preferred Qualifications Current or former State experience relevant to this position.

Current or former Colorado Parks & Wildlife work or volunteer experience. Relevant hunting, fishing, camping, boating, hiking experience and knowledge of the corresponding Colorado regulations. Organizational management, time management, and multi tasking skills.

Customer service skills. Problem-solving abilities, critical thinking, verbal/written communication. Demonstrates initiative and self-motivation.

Keen attention to detail. Punctual/Timely/Dependable. Strong interpersonal skills.

Office setting experience. High proficiency in interpreting and explaining rules/regulations. Proficiency in the use of Google Suites, databases, and the use of electronic licensing system(s).

Training skills are highly preferred, one-on-one and in a group setting. Good working knowledge of computer-based technology. Bilingual in English and Spanish.

Ability to work well independently as well as in/with a team. Required Competencies Organizational and time management skills. Excellent customer service skills, problem-solving abilities, and critical thinking.

Strong level of written and oral communication skills. Strong multi tasking skills. Proficiency in Microsoft Word, Excel, Google suite.

Experience processing applications and/or analyzing documents for completeness, correctness and/or compliance. Experience managing calls and/or responding to difficult customers with tact and diplomacy. Experience working according to detailed policies, procedures, and deadlines.

Conditions of Employment State of Colorado residency is required at the time of application. Background Check required. Travel may occasionally be required for training and special events Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify their application from the current position.

(Please Note: Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with DNR). Pursuant to the DNR-120 Fleet and Driving Standards Administrative Directive, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: Have an assigned State fleet vehicle Are required to operate a vehicle as part of the position Utilize a State fleet vehicle as a pool vehicle APPEAL RIGHTS: It is recommended that you contact the Human Resources Specialist listed below to resolve issues related to your possession of minimum qualifications.

However, if you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules. Supplemental Information The Assessment Process All applications received by the closing of this announcement will be reviewed by an HR Specialist against the Minimum Qualifications in this announcement. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process

Part of, or all of, the comparative analysis for this position will be a structured application review by Subject Matter Experts. Resumes, cover letters and other attachments are not considered as part of initial reviews, therefore, it is important to document in your application your education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. Please thoroughly answer all supplemental questions (if listed) since question responses may be evaluated for content, writing ability, spelling, grammar, and effective communication.

This recruitment may involve additional testing and/or exams to arrive at the top group for interviews. This posting may fill multiple vacancies. We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services.

Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. ADAAA Accommodations Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the...