Remote Compensation: $115,000 base salary, plus monthly performance incentives tied to performance ... About the Role Allied Roofing Partners (ARP) is building an in-house Customer Experience ...
Remote Compensation: $115,000 base salary, plus monthly performance incentives tied to performance ... About the Role Allied Roofing Partners (ARP) is building an in-house Customer Experience ...
Outside Sales Exemption
Louisville, KY · On-site +1
$150K/yr
Outside Sales Representative - Roofing Locations: Louisville, KY Full-Time, Part-Time, Seasonal Training Pay, Uncapped Commissions: Average annual earnings $150k+ Launch your sales career in a ...
Outside Sales Exemption
Louisville, KY · On-site +1
$150K/yr
Outside Sales Representative - Roofing Locations: Louisville, KY Full-Time, Part-Time, Seasonal Training Pay, Uncapped Commissions: Average annual earnings $150k+ Launch your sales career in a ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Sales Representative (Remote)
Shively, KY · Remote
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Sales Representative (Remote)
Shively, KY · Remote
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Sales Representative (Remote)
Glasgow, KY · Remote
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Sales Representative (Remote)
Glasgow, KY · Remote
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Sales Representative (Remote)
Murray, KY · Remote
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Sales Representative (Remote)
Murray, KY · Remote
Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...
Remote Roofing information
What is remote roofing?
Remote roofing refers to the use of technology, such as drones, satellite imagery, or specialized software, to inspect, assess, or manage roofing projects without needing to be physically present on-site. This approach is commonly used for initial inspections, measurements, damage assessments, and project planning. It increases efficiency, improves safety, and allows roofing professionals to serve clients in distant or inaccessible locations. Remote roofing is especially valuable after severe weather events or when quick assessments are needed.
What are the key skills and qualifications needed to thrive as a remote roofing specialist, and why are they important?
To excel as a Remote Roofing Specialist, you need strong knowledge of roofing systems, building codes, and inspection standards, often supported by industry certifications or prior hands-on experience. Familiarity with digital inspection tools, drone technology, and project management software is typically required. Excellent communication, problem-solving skills, and attention to detail help you effectively assess issues and coordinate with both clients and on-site teams. These skills are crucial for accurately evaluating roofing needs, ensuring safety, and delivering effective solutions without being physically present.
What are some common challenges faced by remote roofing coordinators, and how can they be effectively managed?
Remote roofing coordinators often face challenges such as ensuring clear communication with field teams, accurately tracking project progress without being on-site, and managing schedules across different locations. Utilizing project management software, maintaining regular virtual check-ins with crews, and establishing clear reporting protocols are effective strategies to overcome these challenges. Successful remote coordinators also prioritize building strong relationships with both office staff and on-site workers to foster collaboration and resolve issues quickly.
What is the difference between Remote Roofing vs Remote Solar Installer?
| Aspect | Remote Roofing | Remote Solar Installer |
|---|---|---|
| Certifications | Roofing licenses, OSHA | Solar certifications, OSHA |
| Work Environment | Construction sites, rooftops | Installation sites, rooftops, sometimes remote |
| Industry Usage | Construction, home improvement | Renewable energy, green technology |
| Job Search Intent | Roof repair, new roof installation | Solar panel setup, energy solutions |
Remote Roofing and Remote Solar Installer roles share similarities in certifications and work environments, often involving rooftop work and construction sites. However, they differ in industry focus—roofing centers on building and repair, while solar installation emphasizes renewable energy solutions. Both roles require safety certifications and are in high demand within their respective sectors.
What are the most commonly searched types of Roofing jobs in Kentucky?
The most popular types of Roofing jobs in Kentucky are:
What are popular job titles related to Remote Roofing jobs in Kentucky?
For Remote Roofing jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Roofing jobs in Kentucky look for?
The top searched job categories for Remote Roofing jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Roofing jobs?
Cities in Kentucky with the most Remote Roofing job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Assistant Director, Customer Experience
Location: Remote
Compensation: $115,000 base salary, plus monthly performance incentives tied to performance.
Reports to: Marketing and dotted line into Operations
Growth path: Director of CX as the organization scales.
About the Role
Allied Roofing Partners (ARP) is building an in-house Customer Experience organization to serve a fast-growing, multi-brand roofing portfolio. You will be the first CX hire and the architect of the contact center that follows. This is a true player-coach seat: you will personally work leads and customers to prove out and calibrate the playbook, then hire and lead the CSR team that scales it.
Direct customer contact is a core, day-one requirement of this role, not a transitional duty. Until the CSR team is seated, you carry the full individual-contributor playbook yourself while supporting multiple brands across the US.
What You Will Do
Own the phones (primary, day one):
Call every web-form lead the moment it lands via auto-dialer for select brands and direct dial with a target under 2 minutes speed-to-lead during coverage hours.
Work the structured rehash recovery book across all brands: unsold quotes, viewed-not-accepted estimates, aged estimates, past customers, and missed calls.
Follow and refine the established ARP playbook, scripts, and cadences; playbook adherence is required and measured.
Hit individual production metrics: booking rate, call volume, and average call time to booking.
Build the contact center (in parallel):
Define CX capacity requirements across the enterprise.
Recruit and hire the CSR team, sourcing candidates: screening, live role-plays, and reference checks.
Build the operating infrastructure: playbooks, QA and call-scoring, training and onboarding programs, scheduling, and coverage models.
Onboard, coach, and performance-manage CSRs. Run intra-week calibration and call reviews.
Partner with Marketing and Operations on lead quality feedback, staffing gates, and the plan for a future centralized contact center, including location and staffing scenarios.
Ensure compliance across TCPA, DNC, and call-recording requirements.
What Success Looks Like
Productive on speed-to-lead in week 1, full rehash cadence within 30 days.
Playbook proven in your own calls: rehash consistently booking jobs and outbound capacity near limit for one caller.
First CSRs sourced, hired, and productive as volume gates clear.
Documented playbooks, QA, and training that let each new CSR ramp faster than the last.
What You Bring
5+ years in customer success, contact center, or CX operations, ideally in home services, or an adjacent trade.
Builder: You have built or managed call center processes, teams, and training programs from the ground up.
Track record of recruiting, onboarding, and retaining frontline talent at scale; an active network of CSR-caliber candidates is a strong plus.
Hands-on operator comfortable personally making high volumes of outbound calls and being measured on results.
CRM- and dialer-fluency: disciplined about process, documentation, and data.
Self-managed and remote- competitive on speed and coachable. Able to review own performan