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Remote Roadside Assistance Jobs (NOW HIRING)

Motional

Remote Vehicle Assistance Agent

Las Vegas, NV · Remote

Mission Summary: The Remote Vehicle Assistance Agent monitors live data and provides remote ... Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads * Assist in ...

New

Motional

Remote Vehicle Assistance Agent

Las Vegas, NV · Remote

Mission Summary: The Remote Vehicle Assistance Agent monitors live data and provides remote ... Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads * Assist in ...

New

Motional

Remote Vehicle Assistance Agent

Las Vegas, NV · On-site +1

Mission Summary: The Remote Vehicle Assistance Agent monitors live data and provides remote ... Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads * Assist in ...

New

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Remote Roadside Assistance information

What is a Remote Roadside Assistance job?

A Remote Roadside Assistance job involves providing virtual support to drivers who are experiencing vehicle issues. Instead of physically going to the location, you assist customers over the phone or through an app by diagnosing problems, offering step-by-step guidance, and coordinating services like towing or locksmiths if needed. This job requires strong communication skills, problem-solving abilities, and knowledge of common vehicle issues. Many companies provide training and scripts to help you assist customers efficiently.

What are the typical daily responsibilities of someone in a Remote Roadside Assistance role?

As a Remote Roadside Assistance professional, your daily tasks usually involve answering calls or inquiries from drivers experiencing vehicle trouble, assessing problems based on customer descriptions, and coordinating appropriate help such as dispatching tow trucks or advising on simple fixes. You’ll use specialized software to track requests, update customers on estimated arrival times, and log service details. Collaboration with tow truck drivers, repair personnel, and sometimes insurance companies is common to ensure smooth service delivery. You will also need to stay updated on local coverage areas and maintain a calm, reassuring demeanor with customers in stressful situations.

What are the key skills and qualifications needed to thrive in the Remote Roadside Assistance position, and why are they important?

To excel in Remote Roadside Assistance, you need strong problem-solving skills, technical knowledge of vehicles, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and customer support platforms is typically required, and some employers may prefer candidates with automotive certifications such as ASE. Outstanding communication, patience, and the ability to remain calm under pressure help individuals thrive in this role. These skills are crucial for efficiently diagnosing issues, coordinating assistance remotely, and providing excellent service to stranded customers.

More about Remote Roadside Assistance jobs
What cities are hiring for Remote Roadside Assistance jobs? Cities with the most Remote Roadside Assistance job openings:
What are the most commonly searched types of Roadside Assistance jobs? The most popular types of Roadside Assistance jobs are:
What states have the most Remote Roadside Assistance jobs? States with the most job openings for Remote Roadside Assistance jobs include:
What job categories do people searching Remote Roadside Assistance jobs look for? The top searched job categories for Remote Roadside Assistance jobs are:
Remote Roadside Assistance jobs near you
Infographic showing various Remote Roadside Assistance job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution.
Software Engineer, Remote Vehicle Assistance

Software Engineer, Remote Vehicle Assistance

Motional

Las Vegas, NV • Remote

$123K - $163K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Mission Summary:
We're looking for a Software Engineer to design and develop Motional's Remote Vehicle Assistance team. Remote Vehicle Assistance (RVA) project main goal is to overcome gaps in AV's Operation Design Domain to allow expanded operations using a remote human operator. This involves overriding onboard AV systems (perception, planner and control), and transmitting low latency sensor and semantic data out of the vehicle.

What You'll Be Doing:

  • Develop, maintain and support C++ software that enables Remote Vehicle Assistance
  • Collaborate with C++ applications and UI engineers to pass data between software running on the autonomous vehicle and software running on remote stations
  • Collaborate with C++ software components on the autonomous vehicle to integrate Remote Vehicle Assistance capabilities
  • Test-driven development of new features supporting the autonomous vehicle
  • Develop and maintain a comprehensive integration and simulation test suite to test all software before it goes to production
  • Collaborate with systems and operations teams to develop a product that fits both customer needs and system requirements
  • Collaborate with testing and operations engineers to support Motional's on-road testing
  • Design, develop, and maintain RVA agent training tools, including the creation of comprehensive simulation scenarios.
  • Contribute to the development and support of next-generation RVA product features.

What We're Looking For:

  • Bachelor's degree in Computer Science or a related technical field.
  • Minimum of 2 years of professional software engineering experience.
  • Proficient in C++
  • Working knowledge of SQL
  • Basic understand of Git, Bazel, JIRA, Confluence or similar development tools
  • Ability to learn how to use a motional specific custom SoC
  • Experience working on a linux Operating System
  • Capable of performing statistical performance of deployed features

Bonus Points (not required):

  • Experience with Modern C++ ( 11/14/17 or later)
  • Experience working with Python, Golang
  • Experience with QT, OpenGL

Why should you join us?

  • Work on cutting edge technologies
  • Flexi Benefits
  • "Take as you need" Annual Leave
  • Transport Allowance
  • Medical & Insurance Coverage
  • Dental
  • 8-week Paternity & Maternity Leave

This role is hybrid from our Las Vegas office. It requires 3 in-office days each week.

The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base salary only. This role may include additional forms of compensation such as a bonus or company equity. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Candidates for certain positions are eligible to participate in Motional's benefits program. Motional's benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more.

Salary Range
$123,000—$163,500 USD

Motional is a driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. We're driven by something more.

Our journey is always people first.

We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. Our team is made up of engineers, researchers, innovators, dreamers and doers, who are creating a technology with the potential to transform the way we move.

Higher purpose, greater impact.

We're creating first-of-its-kind technology that will transform transportation. To do so successfully, we must design for everyone in our cities and on our roads. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it's not only good for our business, it's the right thing to do.

Scale up, not starting up.

Our team is behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. We're driven to scale; we're moving towards commercialization of our technology, and we need team members who are ready to embrace change and challenges.

Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Instagram and YouTube.

Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.